Health service improvement using positive patient feedback: Systematic scoping review
(2023)
Journal Article
Lloyd, R., Munro, J., Evans, K., Gaskin-Williams, A., Hui, A., Pearson, M., Slade, M., Kotera, Y., Day, G., Loughlin-Ridley, J., Enston, C., & Rennick-Egglestone, S. (2023). Health service improvement using positive patient feedback: Systematic scoping review. PLoS ONE, 18(10), Article e0275045. https://doi.org/10.1371/journal.pone.0275045
Background Healthcare services regularly receive patient feedback, most of which is positive. Empirical studies suggest that health services can use positive feedback to create patient benefit. Our aim was to map all available empirical evidence for... Read More about Health service improvement using positive patient feedback: Systematic scoping review.