Health service improvement using positive patient feedback: Systematic scoping review

Lloyd, Rebecca; Munro, James; Evans, Kerry; Gaskin-Williams, Amy; Hui, Ada; Pearson, Mark; Slade, Mike; Kotera, Yasuhiro; Day, Giskin; Loughlin-Ridley, Joanne; Enston, Clare; Rennick-Egglestone, Stefan

doi:10.1371/journal.pone.0275045

Health service improvement using positive patient feedback: Systematic scoping review

Lloyd, Rebecca; Munro, James; Evans, Kerry; Gaskin-Williams, Amy; Hui, Ada; Pearson, Mark; Slade, Mike; Kotera, Yasuhiro; Day, Giskin; Loughlin-Ridley, Joanne; Enston, Clare; Rennick-Egglestone, Stefan

Authors

Rebecca Lloyd

James Munro

KERRY EVANS Kerry.Evans1@nottingham.ac.uk
Associate Professor

Amy Gaskin-Williams

Ada Hui

MARK PEARSON Mark.Pearson@nottingham.ac.uk
Assistant Professor

MIKE SLADE M.SLADE@NOTTINGHAM.AC.UK
Professor of Mental Health Recovery and Social Inclusion

YASUHIRO KOTERA YASUHIRO.KOTERA@NOTTINGHAM.AC.UK
Associate Professor

Giskin Day

Joanne Loughlin-Ridley

Clare Enston

STEFAN RENNICK EGGLESTONE stefan.egglestone@nottingham.ac.uk
Senior Research Fellow

Citation

Lloyd, R., Munro, J., Evans, K., Gaskin-Williams, A., Hui, A., Pearson, M., …Rennick-Egglestone, S. (2023). Health service improvement using positive patient feedback: Systematic scoping review. PLoS ONE, 18(10), Article e0275045. https://doi.org/10.1371/journal.pone.0275045

Journal Article Type	Article
Acceptance Date	May 14, 2023
Online Publication Date	Oct 5, 2023
Publication Date	Oct 5, 2023
Deposit Date	May 18, 2023
Publicly Available Date	May 18, 2023
Journal	PLOS ONE
Electronic ISSN	1932-6203
Peer Reviewed	Peer Reviewed
Volume	18
Issue	10
Article Number	e0275045
DOI	https://doi.org/10.1371/journal.pone.0275045
Public URL	https://nottingham-repository.worktribe.com/output/20836619
Publisher URL	https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0275045