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All Outputs (26)

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

A framework for differentiation in composed digital-physical products (2020)
Journal Article
Baumers, M., Ashcroft, I., Benford, S., Flintham, M., Koleva, B., Tóth, Z., & Winklhofer, H. (2020). A framework for differentiation in composed digital-physical products. International Journal of Mechatronics and Manufacturing Systems, 13(4), 286-298. https://doi.org/10.1504/IJMMS.2020.112351

Product-service systems (PSS) composed of physical products and digital services are emerging as an important new product category. In this paper we suggest that the established metaphor of 'layering' is insufficient to capture the diverse ways in wh... Read More about A framework for differentiation in composed digital-physical products.

Designing Hybrid Gifts (2020)
Journal Article
Koleva, B., Spence, J., Benford, S., Kwon, H., Schnädelbach, H., Thorn, E., …Lane, G. (2020). Designing Hybrid Gifts. ACM Transactions on Computer-Human Interaction, 27(5), 1–33. https://doi.org/10.1145/3398193

Hybrid gifting combines physical artefacts and experiences with digital interactivity to generate new kinds of gifts. Our review details how gifting is a complex social phenomenon and how digital gifting is less engaging than physical gifting for bot... Read More about Designing Hybrid Gifts.

Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home (2019)
Journal Article
Nilsson, T., Crabtree, A., Fischer, J., & Koleva, B. (2019). Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home. Personal and Ubiquitous Computing, 23(2), 287–307. https://doi.org/10.1007/s00779-019-01210-7

The domestic environment is a key area for the design and deployment of autonomous systems. Yet research indicates their adoption is already being hampered by a variety of critical issues including trust, privacy and security. This paper explores how... Read More about Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home.

Come and play: interactive theatre for early years (2018)
Presentation / Conference Contribution
Patel, R., Schnadelbach, H., & Koleva, B. (2018, March). Come and play: interactive theatre for early years. Presented at Twelfth International Conference on Tangible, Embedded and Embodied Interactions (TEI 2018)

The convergence of theatre and digital technologies can play a valuable role in theatre for early years, but, how an audience of under-5’s experiences and engages with these spaces is largely unexplored. We present an interactive performance installa... Read More about Come and play: interactive theatre for early years.

Crafting Interactive Decoration (2017)
Journal Article
Benford, S., Koleva, B., Quinn, A., Thorn, E.-C., Glover, K., Preston, W., …Mortier, R. (2017). Crafting Interactive Decoration. ACM Transactions on Computer-Human Interaction, 24(4), 1-39. https://doi.org/10.1145/3058552

We explore the crafting of interactive decoration for everyday artefacts. This involves adorning them with decorative patterns that enhance their beauty while triggering digital interactions when scanned with cameras. These are realised using an exis... Read More about Crafting Interactive Decoration.

Exploring large-scale interactive public illustrations (2016)
Presentation / Conference Contribution
Thorn, E.-C., Rennick-Egglestone, S., Koleva, B., Preston, W., Benford, S., Quinn, A., & Mortier, R. (2016). Exploring large-scale interactive public illustrations. . https://doi.org/10.1145/2901790.2901826

We present a research-through-design exploration of transforming large-scale public illustrations into interactive media. We collaborated with creative practitioners to extend an existing visual marker technology to support spatial and layered inter... Read More about Exploring large-scale interactive public illustrations.

Families and mobile devices in museums: designing for integrated experiences (2016)
Journal Article
Rennick-Egglestone, S., Brundell, P., Koleva, B., Roussou, M., Chaffardon, C., & Benford, S. (2016). Families and mobile devices in museums: designing for integrated experiences. Journal on Computing and Cultural Heritage, 9(2), Article 11. https://doi.org/10.1145/2891416

This paper presents an observational study of eight families engaging with a bespoke tablet experience produced for a space science centre. It documents the various ways in which family members orientate themselves to the usage of technology in this... Read More about Families and mobile devices in museums: designing for integrated experiences.

From front-end to back-end and everything in-between: work practice in game development (2015)
Presentation / Conference Contribution
Koleva, B., Tolmie, P., Brundell, P., Benford, S., & Rennick-Egglestone, S. (2015). From front-end to back-end and everything in-between: work practice in game development.

This paper addresses a paucity in the literature of studies of actual game development. It presents the initial findings from a questionnaire addressed to game development companies together with an ethnographic case study that drills into how resour... Read More about From front-end to back-end and everything in-between: work practice in game development.

Gifting personal interpretations in galleries (2014)
Presentation / Conference Contribution
Fosh, L., Benford, S., Reeves, S., & Koleva, B. (2014). Gifting personal interpretations in galleries. In CHI 2014 : conference proceedings: the 32nd annual ACM Conference on Human Factors in Computing Systems, Toronto, Canada, April 26 - May 1, 2014

The designers of mobile guides for museums and galleries face three major challenges: fostering rich interpretation, delivering deep personalization, and enabling a coherent social visit. We propose an approach to tackling all three simultaneously by... Read More about Gifting personal interpretations in galleries.

Indoors and outdoors: designing mobile experiences for Cité de l’espace (2013)
Book Chapter
Rennick-Egglestone, S., Roussou, M., Brundell, P., Chaffardon, C., Kourtis, V., Koleva, B., & Benford, S. (2013). Indoors and outdoors: designing mobile experiences for Cité de l’espace. In Proceedings of NODEM 2013. NODEM

The CHESS project has been working with Cité de l’espace, a space technology centre, to explore the use of tablets and mobile phones to deliver visitor experiences that integrate across multiple experiences. In this paper, we articulate three key cha... Read More about Indoors and outdoors: designing mobile experiences for Cité de l’espace.

Supporting the creation of hybrid museum experiences (2009)
Journal Article
Koleva, B., Rennick-Egglestone, S., Schnädelbach, H., Glover, K., Greenhalgh, C., Rodden, T., & Dade-Robertson, M. (2009). Supporting the creation of hybrid museum experiences. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2009, https://doi.org/10.1145/1518701.1519001

This paper presents the evolution of a tool to support the rapid prototyping of hybrid museum experiences by domain professionals. The developed tool uses visual markers to associate digital resources with physical artefacts. We present the iterative... Read More about Supporting the creation of hybrid museum experiences.

Expected, sensed, and desired: A framework for designing sensing-based interaction (2005)
Journal Article
Benford, S., Schnädelbach, H., Koleva, B., Anastasi, R., Greenhalgh, C., Rodden, T., …Steed, A. (2005). Expected, sensed, and desired: A framework for designing sensing-based interaction. ACM Transactions on Computer-Human Interaction, 12(1), 3-30. https://doi.org/10.1145/1057237.1057239

Movements of interfaces can be analyzed in terms of whether they are expected, sensed, and desired. Expected movements are those that users naturally perform; sensed are those that can be measured by a computer; and desired movements are those that a... Read More about Expected, sensed, and desired: A framework for designing sensing-based interaction.

Camping in the digital wilderness: Tents and flashlights as interfaces to virtual worlds (2001)
Presentation / Conference Contribution
Green, J., Schnädelbach, H., Koleva, B., Benford, S., Pridmore, T., Medina, K., …Smith, H. (2001, April). Camping in the digital wilderness: Tents and flashlights as interfaces to virtual worlds. Paper presented at Conference on Human Factors in Computing Systems - Proceedings

A projection screen in the shape of a tent provides children with a shared immersive experience of a virtual world based on the metaphor of camping. RFID aerials at its entrances sense tagged children and objects as they enter and leave. Video tracki... Read More about Camping in the digital wilderness: Tents and flashlights as interfaces to virtual worlds.

Three dimensional visualization of the World Wide Web (1999)
Journal Article
Benford, S., Taylor, I., Brailsford, D. F., Koleva, B., Craven, M. P., Fraser, M., …Greenhalgh, C. (1999). Three dimensional visualization of the World Wide Web. ACM Computing Surveys, 31(4es),

Although large-scale public hypermedia structures such as the World Wide Web are popularly referred to as "cyberspace", the extent to which they constitute a space in the everyday sense of the word is questionable. This paper reviews recent work in t... Read More about Three dimensional visualization of the World Wide Web.

"It's not yet a gift": Understanding digital gifting
Presentation / Conference Contribution
Kwon, H., Koleva, B., Schnädelbach, H., & Benford, S. (2017, February). "It's not yet a gift": Understanding digital gifting. Presented at 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017), Portland, Oregon, USA

A myriad of digital artifacts are routinely exchanged online. While previous studies suggest that these are sometimes considered to be gifts, CSCW has largely overlooked explicit digital gifting where people deliberately choose to give digital media... Read More about "It's not yet a gift": Understanding digital gifting.

Customizing hybrid products
Presentation / Conference Contribution
Benford, S., Koleva, B., Preston, W., Angus, A., Thorn, E.-C., & Glover, K. (2018, April). Customizing hybrid products. Presented at CHI 2018: Conference on Human Factors in Computing Systems, Montreal, QC, Canada

We explore how the convergence of the digital and physical into hybrid products leads to new possibilities for customization. We report on a technology probe, a hybrid advent calendar with both paper form and digital layers of content, both of which... Read More about Customizing hybrid products.

Deepening visitor engagement with museum exhibits through hand-crafted visual markers
Presentation / Conference Contribution
Ali, S., Koleva, B., Bedwell, B., & Benford, S. (2018, June). Deepening visitor engagement with museum exhibits through hand-crafted visual markers. Presented at 2018 Designing Interactive Systems Conference DIS '18, Hong Kong, China

Visual markers, in particular QR codes, have become widely adopted in museums to enable low cost interactive applications. However, visitors often do not engage with them. In this paper we explore the application of visual makers that can be designed... Read More about Deepening visitor engagement with museum exhibits through hand-crafted visual markers.