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Deepening Visitor Engagement with Museum Exhibits through Hand-crafted Visual Markers

Ali, Susan; Koleva, Boriana; Bedwell, Ben; Benford, Steve

Authors

SUSAN ALI Susan.Ali2@nottingham.ac.uk
Teaching Assistant

Boriana Koleva

Ben Bedwell

Steve Benford



Abstract

Visual markers, in particular QR codes, have become widely adopted in museums to enable low cost interactive applications. However, visitors often do not engage with them. In this paper we explore the application of visual makers that can be designed to be meaningful and that can be created by visitors themselves. We study both the use of these markers as labels for portraits that link to audio recordings and as a mechanism for visitors to contribute their own reflections to the exhibition by drawing a marker and linking an audio comment. Our findings show visitors appreciated the use of the aesthetic markers and engaged with them at three levels – physical placement, aesthetic content and digital content. We suggest that these different levels need to be considered in the design of future visiting systems, which make use of such markers, to ensure they are mutually supporting in shaping the experience.

Start Date Jun 9, 2018
Publication Date Jun 13, 2018
Peer Reviewed Peer Reviewed
Book Title Proceedings of the 2018 on Designing Interactive Systems Conference 2018 - DIS '18
ISBN 9781450351980
APA6 Citation Ali, S., Koleva, B., Bedwell, B., & Benford, S. (2018). Deepening Visitor Engagement with Museum Exhibits through Hand-crafted Visual Markers. In Proceedings of the 2018 on Designing Interactive Systems Conference 2018 - DIS '18https://doi.org/10.1145/3196709.3196786
DOI https://doi.org/10.1145/3196709.3196786
Keywords Visual markers; mobile interaction; museums; galleries;
visitor interpretation
Publisher URL https://dl.acm.org/citation.cfm?id=3196786
Copyright Statement Copyright information regarding this work can be found at the following address: http://eprints.nottingh.../end_user_agreement.pdf
Additional Information doi:10.1145/3196709.3196786. DIS '18 Proceedings of the 2018 Designing Interactive Systems Conference. New York : ACM, c2018.ISBN: 978-1-4503-5198-0

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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf


VisitorEngagementVisualMarkersFinalAuthor.pdf (1.3 Mb)
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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf





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