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Outputs (25)

Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI (2023)
Journal Article
Saha, D., Brooker, P., Mair, M., & Reeves, S. (2023). Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI. Science & Technology Studies, https://doi.org/10.23987/sts.122892

As part of ongoing research bridging ethnomethodology and computer science, in this article we offer an alternate reading of Alan Turing’s 1936 paper, “On Computable Numbers”. Following through Turing’s machinic respecification of computation, we hop... Read More about Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI.

The Work to Make Facial Recognition Work (2023)
Journal Article
Greiffenhagen, C., Xu, X., & Reeves, S. (2023). The Work to Make Facial Recognition Work. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW1), 1-30. https://doi.org/10.1145/3579531

Facial recognition technology (FRT) has become a significant topic in CSCW owing to widespread adoption and related criticisms: the use of FRT is often considered an assault on privacy or a kind of neo-phrenology. This discussion has revolved around... Read More about The Work to Make Facial Recognition Work.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Back to the Control Room: Managing Artistic Work (2022)
Journal Article
Reeves, S., Greiffenhagen, C., & Perry, M. (2024). Back to the Control Room: Managing Artistic Work. Computer Supported Cooperative Work, 33(1), 59-102. https://doi.org/10.1007/s10606-022-09436-5

Control rooms have long been a key domain of investigation in HCI and CSCW as sites for understanding distributed work and fragmented settings, as well as the role and design of digital technologies in that work. Although research has tended to focus... Read More about Back to the Control Room: Managing Artistic Work.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside (2021)
Journal Article
Laurier, E., Dunkley, R., Smith, T. A., & Reeves, S. (2021). Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside. Gesprächsforschung, 22, 544-568

In this paper, we use ethnomethodology, membership categorisation analysis, and conversation analysis (EMCA) to investigate traversing obstacles in outdoor environments as reflexively constitutive of producing, resisting and adjusting family relation... Read More about Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside.

The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review (2021)
Journal Article
Majid, S., Reeves, S., Figueredo, G., Brown, S., Lang, A., Moore, M., & Morriss, R. (2021). The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review. JMIR Mental Health, 8(12), Article e27991. https://doi.org/10.2196/27991

Background: The number of self-monitoring apps for bipolar disorder (BD) is increasing. The involvement of users in human-computer interaction (HCI) research has a long history and is becoming a core concern for designers working in this space. The a... Read More about The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Pulling Back the Curtain on the Wizards of Oz (2020)
Journal Article
Porcheron, M., Fischer, J. E., & Reeves, S. (2020). Pulling Back the Curtain on the Wizards of Oz. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 243. https://doi.org/10.1145/3432942

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed... Read More about Pulling Back the Curtain on the Wizards of Oz.

Translations and Boundaries in the Gap Between HCI Theory and Design Practice (2020)
Journal Article
Velt, R., Benford, S., & Reeves, S. (2020). Translations and Boundaries in the Gap Between HCI Theory and Design Practice. ACM Transactions on Computer-Human Interaction, 27(4), 1-28. https://doi.org/10.1145/3386247

The gap between research and design practice has long been a concern for the HCI community. In this article, we explore how different translations of HCI knowledge might bridge this gap. A literature review characterizes the gap as having two key dim... Read More about Translations and Boundaries in the Gap Between HCI Theory and Design Practice.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.

“Off the beaten map”: Navigating with digital maps on moorland (2019)
Journal Article
Smith, T. A., Laurier, E., Reeves, S., & Dunkley, R. A. (2019). “Off the beaten map”: Navigating with digital maps on moorland. Transactions of the Institute of British Geographers, https://doi.org/10.1111/tran.12336

The information, practices and views in this article are those of the author(s) and do not necessarily reflect the opinion of the Royal Geographical Society (with IBG). © 2019 Royal Geographical Society (with the Institute of British Geographers) Res... Read More about “Off the beaten map”: Navigating with digital maps on moorland.

Talking about interaction* (2019)
Journal Article
Reeves, S., & Beck, J. (2019). Talking about interaction*. International Journal of Human-Computer Studies, 131, 144-151. https://doi.org/10.1016/j.ijhcs.2019.05.010

© 2019 Elsevier Ltd Recent research has exposed disagreements over the nature and usefulness of what may (or may not) be Human–Computer Interaction's fundamental phenomenon: ‘interaction’. For some, HCI's theorising about interaction has been deficie... Read More about Talking about interaction*.

How UX Practitioners Produce Findings in Usability Testing (2019)
Journal Article
Reeves, S. (2019). How UX Practitioners Produce Findings in Usability Testing. ACM Transactions on Computer-Human Interaction, 26(1), 1-38. https://doi.org/10.1145/3299096

Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in which usabil... Read More about How UX Practitioners Produce Findings in Usability Testing.

'This is not what we wanted': designing for conversation with voice interfaces (2018)
Journal Article
Reeves, S., Porcheron, M., & Fischer, J. (2019). 'This is not what we wanted': designing for conversation with voice interfaces. InterActions, 26(1), 46-51. https://doi.org/10.1145/3296699

Design is increasingly said to be about constructing conversations with end users [1]. Advances in underlying voice-related [2] technologies, coupled with the spread of voice-driven agents and dedicated devices such as the Amazon Echo, Google Home, a... Read More about 'This is not what we wanted': designing for conversation with voice interfaces.

Talking with Alexa (2018)
Journal Article
Reeves, S., & Porcheron, M. (2018). Talking with Alexa. Psychologist, 31,

Spomenik: resurrecting voices in the woods (2018)
Journal Article
Kirk, D. S., Durrant, A. C., Kosem, J., & Reeves, S. (2018). Spomenik: resurrecting voices in the woods. Design Issues, 34(1), https://doi.org/10.1162/DESI_a_00477

Spomenik (‘monument) is a digital memorial architecture that transposes in time otherwise hidden cultural memories of atrocity. Spomenik was designed as a simple digital audio guide, embedded in a remote rural location (Kočevski Rog, Slovenia), and... Read More about Spomenik: resurrecting voices in the woods.

Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play (2016)
Journal Article
Reeves, S., Greiffenhagen, C., & Laurier, E. (2017). Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play. Topics in Cognitive Science, 9(2), 308-342. https://doi.org/10.1111/tops.12234

Accounts of video game play developed from an ethnomethodological and conversation analytic (EMCA) perspective remain relatively scarce. This paper collects together an emerging, if scattered, body of research which focusses on the material, practica... Read More about Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play.

The future as a design problem (2016)
Journal Article
Reeves, S., Goulden, M., & Dingwall, R. (2016). The future as a design problem. Design Issues, 32(3), 6-17. https://doi.org/10.1162/DESI_a_00395

An often unacknowledged yet foundational problem for design is how ‘futures‘ are recruited for design practice. This problem saturates considerations of what could or should be designed. We distinguish two intertwined approaches to this: ‘pragmatic p... Read More about The future as a design problem.

The Challenges of Using Biodata in Promotional Filmmaking (2015)
Journal Article
Reeves, S., Martindale, S., Tennent, P., Benford, S., Marshall, J., & Walker, B. (2015). The Challenges of Using Biodata in Promotional Filmmaking. ACM Transactions on Computer-Human Interaction, 22(3), 1-26. https://doi.org/10.1145/2699758

© 2015 ACM. We present a study of how filmmakers collected and visualized physiological data - "biodata" - to construct a series of short promotional films depicting people undergoing "thrilling" experiences. Drawing on ethnographic studies of two ma... Read More about The Challenges of Using Biodata in Promotional Filmmaking.