Skip to main content

Research Repository

Advanced Search

Outputs (62)

Encountering Autonomous Robots on Public Streets (2024)
Conference Proceeding
Pelikan, H. R. M., Reeves, S., & Cantarutti, M. N. (2024). Encountering Autonomous Robots on Public Streets. In HRI '24: Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction. https://doi.org/10.1145/3610977.3634936

Robots deployed in public settings enter spaces that humans live and work in. Studies of HRI in public tend to prioritise direct and deliberate interactions. Yet this misses the most common form of response to robots, which ranges from subtle fleetin... Read More about Encountering Autonomous Robots on Public Streets.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Conference Proceeding
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., …Maior, H. (2023). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. In TAS '23: Proceedings of the First International Symposium on Trustworthy Autonomous Systems (1-6). https://doi.org/10.1145/3597512.3597532

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI (2023)
Journal Article
Saha, D., Brooker, P., Mair, M., & Reeves, S. (2023). Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI. Science & Technology Studies, https://doi.org/10.23987/sts.122892

As part of ongoing research bridging ethnomethodology and computer science, in this article we offer an alternate reading of Alan Turing’s 1936 paper, “On Computable Numbers”. Following through Turing’s machinic respecification of computation, we hop... Read More about Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI.

Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation. In CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544549.3573871

Organisations wishing to maintain employee satisfaction for hybrid collaboration need to explore flexible solutions that provide value for both remote and on-site employees. In this case study, we report on the roll-out of a telepresence robot pilot... Read More about Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation.

The Work to Make Facial Recognition Work (2023)
Journal Article
Greiffenhagen, C., Xu, X., & Reeves, S. (2023). The Work to Make Facial Recognition Work. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW1), 1-30. https://doi.org/10.1145/3579531

Facial recognition technology (FRT) has become a significant topic in CSCW owing to widespread adoption and related criticisms: the use of FRT is often considered an assault on privacy or a kind of neo-phrenology. This discussion has revolved around... Read More about The Work to Make Facial Recognition Work.

"Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation. In HRI '23: Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (63-71). https://doi.org/10.1145/3568162.3576961

Mobile Robotic Telepresence (MRP) systems afford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology,... Read More about "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Conversational AI: Respecifying participation as regulation (2022)
Book Chapter
Reeves, S., & Porcheron, M. (2022). Conversational AI: Respecifying participation as regulation. In W. Housley, A. Edwards, R. Beneito-Montagut, & R. Fitzgerald (Eds.), The SAGE Handbook of Digital Society. SAGE Publications

When we talk about AI-driven systems there is a tendency by researchers to treat people encountering them as ‘participants’ in human-machine interactions. This seems particularly true for so-called conversational AI, such as voice interfaces or chatb... Read More about Conversational AI: Respecifying participation as regulation.

Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards (2022)
Conference Proceeding
Reyes-Cruz, G., Fischer, J., & Reeves, S. (2022). Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards. In Proceedings of the 12th Nordic Conference on Human-Computer Interaction (NordiCHI’22) (1-15). https://doi.org/10.1145/3546155.3546697

Disabled people's experiences and knowledge are oftentimes not central in design processes. Further, the burden of outreach and sensitising others to these experiences and knowledge is frequently not recognised. This paper offers a workshop approach... Read More about Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards.

Back to the Control Room: Managing Artistic Work (2022)
Journal Article
Reeves, S., Greiffenhagen, C., & Perry, M. (2024). Back to the Control Room: Managing Artistic Work. Computer Supported Cooperative Work, 33(1), 59-102. https://doi.org/10.1007/s10606-022-09436-5

Control rooms have long been a key domain of investigation in HCI and CSCW as sites for understanding distributed work and fragmented settings, as well as the role and design of digital technologies in that work. Although research has tended to focus... Read More about Back to the Control Room: Managing Artistic Work.

Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI (2022)
Conference Proceeding
Majid, S., Morriss, R., Figueredo, G., & Reeves, S. (2022). Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI. In DIS '22: Designing Interactive Systems Conference (1907-1920). https://doi.org/10.1145/3532106.3533531

Bipolar Disorder (BD) is a complex, cyclical and chronic mental illness where self-tracking is central to self-management. Mobile technology is often leveraged to support this. Limited research has investigated the everyday practices of self-tracking... Read More about Exploring self-tracking practices for those with lived experience of bipolar disorder: Learning from combined principles of Patient and Public Involvement and HCI.

Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence (2022)
Conference Proceeding
Boudouraki, A., Reeves, S., Fischer, J. E., & Rintel, S. (2022). Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence. . https://doi.org/10.1145/3491102.3517640

Mobile Robotic Telepresence (MRP) systems are remotely controlled, mobile videoconferencing devices that allow the remote user to move independently and have a physical presence in the environment. This paper presents a longitudinal study of MRP use... Read More about Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence.

Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces (2022)
Conference Proceeding
Khemani, K. H., & Reeves, S. (2022). Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces. In CHI '22: CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3491102.3517623

Recent HCI research has sought to develop guidelines-'heuristics', 'best practices', 'principles' and so on-for voice user interfaces (VUI) to aid both practitioners and researchers in improving the quality of VUI-based design. However, limited resea... Read More about Unpacking Practitioners' Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside (2021)
Journal Article
Laurier, E., Dunkley, R., Smith, T. A., & Reeves, S. (2021). Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside. Gesprächsforschung, 22, 544-568

In this paper, we use ethnomethodology, membership categorisation analysis, and conversation analysis (EMCA) to investigate traversing obstacles in outdoor environments as reflexively constitutive of producing, resisting and adjusting family relation... Read More about Crossing with care: bogs, streams and assistive mobilities as family praxis in the countryside.

The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review (2021)
Journal Article
Majid, S., Reeves, S., Figueredo, G., Brown, S., Lang, A., Moore, M., & Morriss, R. (2021). The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review. JMIR Mental Health, 8(12), Article e27991. https://doi.org/10.2196/27991

Background: The number of self-monitoring apps for bipolar disorder (BD) is increasing. The involvement of users in human-computer interaction (HCI) research has a long history and is becoming a core concern for designers working in this space. The a... Read More about The Extent of User Involvement in the Design of Self-tracking Technology for Bipolar Disorder: Literature Review.

The Extent of User Involvement in the Design of Self-Tracking Technology for Bipolar Disorder: Literature Review (2021)
Working Paper
Majid, S., Reeves, S., Figueredo, G., Brown, S., Lang, A., Moore, M., & Morriss, R. The Extent of User Involvement in the Design of Self-Tracking Technology for Bipolar Disorder: Literature Review

Background: Self-monitoring applications for bipolar disorder are increasing in numbers. The application of user-centred design (UCD) is becoming standardised to optimise the reach, adoption and sustained use of this type of technology. Objectiv... Read More about The Extent of User Involvement in the Design of Self-Tracking Technology for Bipolar Disorder: Literature Review.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Pulling Back the Curtain on the Wizards of Oz (2020)
Journal Article
Porcheron, M., Fischer, J. E., & Reeves, S. (2020). Pulling Back the Curtain on the Wizards of Oz. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 243. https://doi.org/10.1145/3432942

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed... Read More about Pulling Back the Curtain on the Wizards of Oz.

Translations and Boundaries in the Gap Between HCI Theory and Design Practice (2020)
Journal Article
Velt, R., Benford, S., & Reeves, S. (2020). Translations and Boundaries in the Gap Between HCI Theory and Design Practice. ACM Transactions on Computer-Human Interaction, 27(4), 1-28. https://doi.org/10.1145/3386247

The gap between research and design practice has long been a concern for the HCI community. In this article, we explore how different translations of HCI knowledge might bridge this gap. A literature review characterizes the gap as having two key dim... Read More about Translations and Boundaries in the Gap Between HCI Theory and Design Practice.

Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls (2020)
Conference Proceeding
Gan, Y., Greiffenhagen, C., & Reeves, S. (2020). Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (1-12). https://doi.org/10.1145/3313831.3376704

Mobile video calling technologies have become a critical link to connect distributed families. However, these technologies have been principally designed for video calling between two parties, whereas family video calls involve young children often c... Read More about Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls.

Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments (2020)
Conference Proceeding
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2020). Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (1–13). https://doi.org/10.1145/3313831.3376767

More than a billion people in the world live with some form of visual impairment, and a wide variety of technologies are now routinely used by them in the course of 'getting on' in everyday life. However, little is known about the ways in which assis... Read More about Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.

“Off the beaten map”: Navigating with digital maps on moorland (2019)
Journal Article
Smith, T. A., Laurier, E., Reeves, S., & Dunkley, R. A. (2019). “Off the beaten map”: Navigating with digital maps on moorland. Transactions of the Institute of British Geographers, https://doi.org/10.1111/tran.12336

The information, practices and views in this article are those of the author(s) and do not necessarily reflect the opinion of the Royal Geographical Society (with IBG). © 2019 Royal Geographical Society (with the Institute of British Geographers) Res... Read More about “Off the beaten map”: Navigating with digital maps on moorland.

Talking about interaction* (2019)
Journal Article
Reeves, S., & Beck, J. (2019). Talking about interaction*. International Journal of Human-Computer Studies, 131, 144-151. https://doi.org/10.1016/j.ijhcs.2019.05.010

© 2019 Elsevier Ltd Recent research has exposed disagreements over the nature and usefulness of what may (or may not) be Human–Computer Interaction's fundamental phenomenon: ‘interaction’. For some, HCI's theorising about interaction has been deficie... Read More about Talking about interaction*.

How UX Practitioners Produce Findings in Usability Testing (2019)
Journal Article
Reeves, S. (2019). How UX Practitioners Produce Findings in Usability Testing. ACM Transactions on Computer-Human Interaction, 26(1), 1-38. https://doi.org/10.1145/3299096

Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in which usabil... Read More about How UX Practitioners Produce Findings in Usability Testing.

'This is not what we wanted': designing for conversation with voice interfaces (2018)
Journal Article
Reeves, S., Porcheron, M., & Fischer, J. (2019). 'This is not what we wanted': designing for conversation with voice interfaces. InterActions, 26(1), 46-51. https://doi.org/10.1145/3296699

Design is increasingly said to be about constructing conversations with end users [1]. Advances in underlying voice-related [2] technologies, coupled with the spread of voice-driven agents and dedicated devices such as the Amazon Echo, Google Home, a... Read More about 'This is not what we wanted': designing for conversation with voice interfaces.

Talking with Alexa (2018)
Journal Article
Reeves, S., & Porcheron, M. (2018). Talking with Alexa. Psychologist, 31,

Voice Interfaces in Everyday Life (2018)
Conference Proceeding
Porcheron, M., Fischer, J. E., Reeves, S., & Sharples, S. (2018). Voice Interfaces in Everyday Life. In CHI '18: Proceedings of the CHI Conference on Human Factors in Computing Systems (1-12). https://doi.org/10.1145/3173574.3174214

© 2018 Copyright is held by the owner/author(s). Voice User Interfaces (VUIs) are becoming ubiquitously available, being embedded both into everyday mobility via smartphones, and into the life of the home via 'assistant' devices. Yet, exactly how use... Read More about Voice Interfaces in Everyday Life.

Spomenik: resurrecting voices in the woods (2018)
Journal Article
Kirk, D. S., Durrant, A. C., Kosem, J., & Reeves, S. (2018). Spomenik: resurrecting voices in the woods. Design Issues, 34(1), https://doi.org/10.1162/DESI_a_00477

Spomenik (‘monument) is a digital memorial architecture that transposes in time otherwise hidden cultural memories of atrocity. Spomenik was designed as a simple digital audio guide, embedded in a remote rural location (Kočevski Rog, Slovenia), and... Read More about Spomenik: resurrecting voices in the woods.

Ways of Spectating: Unravelling Spectator Participation in Kinect Play (2017)
Conference Proceeding
Tekin, B. S., & Reeves, S. (2017). Ways of Spectating: Unravelling Spectator Participation in Kinect Play. In CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (1558–1570). https://doi.org/10.1145/3025453.3025813

We explore spectating on video game play as an interactional and participatory activity. Drawing on a corpus of video recordings capturing 'naturally occurring' Kinect gaming within home settings, we detail how the analytic 'work' of spectating is in... Read More about Ways of Spectating: Unravelling Spectator Participation in Kinect Play.

A survey of the trajectories conceptual framework: Investigating theory use in HCI (2017)
Conference Proceeding
Velt, R., Benford, S., & Reeves, S. (2017). A survey of the trajectories conceptual framework: Investigating theory use in HCI. In CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (2091-2105). https://doi.org/10.1145/3025453.3026022

We present a case study of how Human-Computer Interaction (HCI) theory is reused within the field. We analyze the HCI literature in order to reveal the impact of one particular theory, the trajectories framework that has been cited as an example of b... Read More about A survey of the trajectories conceptual framework: Investigating theory use in HCI.

Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play (2016)
Journal Article
Reeves, S., Greiffenhagen, C., & Laurier, E. (2017). Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play. Topics in Cognitive Science, 9(2), 308-342. https://doi.org/10.1111/tops.12234

Accounts of video game play developed from an ethnomethodological and conversation analytic (EMCA) perspective remain relatively scarce. This paper collects together an emerging, if scattered, body of research which focusses on the material, practica... Read More about Video gaming as practical accomplishment: ethnomethodology, conversation analysis and play.

The future as a design problem (2016)
Journal Article
Reeves, S., Goulden, M., & Dingwall, R. (2016). The future as a design problem. Design Issues, 32(3), 6-17. https://doi.org/10.1162/DESI_a_00395

An often unacknowledged yet foundational problem for design is how ‘futures‘ are recruited for design practice. This problem saturates considerations of what could or should be designed. We distinguish two intertwined approaches to this: ‘pragmatic p... Read More about The future as a design problem.

Embeddedness and sequentiality in social media (2016)
Conference Proceeding
Reeves, S., & Brown, B. (2016). Embeddedness and sequentiality in social media. In CSCW '16 Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (1052-1064). https://doi.org/10.1145/2818048.2820008

Over the last decade, there has been an explosion of work around social media within CSCW. A range of perspectives have been applied to the use of social media, which we characterise as aggregate, actor-focussed or a combination. We outline the oppor... Read More about Embeddedness and sequentiality in social media.

Towards an extended festival viewing experience (2015)
Conference Proceeding
Velt, R., Benford, S., Reeves, S., Evans, M., Glancy, M., & Stenton, P. (2015). Towards an extended festival viewing experience. In Proceedings of the ACM International Conference on Interactive Experiences for TV and Online Video (53-62)

Media coverage of large-scale live events is becoming increasingly complex, with technologies enabling the delivery of a broader range of content as well as complex viewing patterns across devices and services. This paper presents a study aimed at un... Read More about Towards an extended festival viewing experience.

The Challenges of Using Biodata in Promotional Filmmaking (2015)
Journal Article
Reeves, S., Martindale, S., Tennent, P., Benford, S., Marshall, J., & Walker, B. (2015). The Challenges of Using Biodata in Promotional Filmmaking. ACM Transactions on Computer-Human Interaction, 22(3), 1-26. https://doi.org/10.1145/2699758

© 2015 ACM. We present a study of how filmmakers collected and visualized physiological data - "biodata" - to construct a series of short promotional films depicting people undergoing "thrilling" experiences. Drawing on ethnographic studies of two ma... Read More about The Challenges of Using Biodata in Promotional Filmmaking.

I'd Hide You: Performing Live Broadcasting in Public (2015)
Conference Proceeding
Reeves, S., Greiffenhagen, C., Flintham, M., Benford, S., Adams, M., Farr, J. R., & Tandavantij, N. (2015). I'd Hide You: Performing Live Broadcasting in Public. In CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (2573-2582). https://doi.org/10.1145/2702123.2702257

We present a study of a mixed reality game called 'I'd Hide You' that involves live video streaming from the city streets. We chart the significant challenges facing performers on the streets who must simultaneously engage in the game, stream compell... Read More about I'd Hide You: Performing Live Broadcasting in Public.

Building a birds eye view: collaborative work in disaster response (2015)
Conference Proceeding
Fischer, J., Reeves, S., Rodden, T., Reece, S., Ramchurn, S., & Jones, D. (2015). Building a birds eye view: collaborative work in disaster response.

Command and control environments ranging from transport control rooms to disaster response have long been of interest to HCI and CSCW as rich sites of interactive technology use embedded in work practice. Drawing on our engagement with disaster respo... Read More about Building a birds eye view: collaborative work in disaster response.

Designing mobile experiences for collocated interaction (2015)
Conference Proceeding
Lundgren, S., Fischer, J., Reeves, S., & Torgersson, O. (2015). Designing mobile experiences for collocated interaction.

Many of our everyday social interactions involve mobile devices. Yet, these tend to only provide good support for distributed social interactions. Although much HCI and CSCW research has explored how we might support collocated, face-to-face situatio... Read More about Designing mobile experiences for collocated interaction.

Wearables or infrastructure: Contrasting approaches to collecting behavioural data in the home (2014)
Conference Proceeding
Shipp, V., Coughlan, T., Martindale, S., Ng, K. H., Evans, E., Mortier, R., & Reeves, S. (2014). Wearables or infrastructure: Contrasting approaches to collecting behavioural data in the home. In UbiComp 2014 - Adjunct Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing (931-938). https://doi.org/10.1145/2638728.2641558

This paper examines and contrasts two approaches to collecting behavioural data within the home. The first of these involves filming from static video cameras combined with network logging to capture media consumption activities across multiple scree... Read More about Wearables or infrastructure: Contrasting approaches to collecting behavioural data in the home.

Wearables or infrastructure: contrasting approaches to collecting behavioural data in the home (2014)
Conference Proceeding
Victoria, S., Tim, C., Sarah, M., Kher Hui, N., Elizabeth, E., Richard, M., & Stuart, R. (2014). Wearables or infrastructure: contrasting approaches to collecting behavioural data in the home. In UbiComp '14 Adjunct: Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct Publication (931-938). https://doi.org/10.1145/2638728

This paper examines and contrasts two approaches to collecting behavioural data within the home. The first of these involves filming from static video cameras combined with network logging to capture media consumption activities across multiple scree... Read More about Wearables or infrastructure: contrasting approaches to collecting behavioural data in the home.

Gifting personal interpretations in galleries (2014)
Conference Proceeding
Fosh, L., Benford, S., Reeves, S., & Koleva, B. (2014). Gifting personal interpretations in galleries. In CHI 2014 : conference proceedings: the 32nd annual ACM Conference on Human Factors in Computing Systems, Toronto, Canada, April 26 - May 1, 2014

The designers of mobile guides for museums and galleries face three major challenges: fostering rich interpretation, delivering deep personalization, and enabling a coherent social visit. We propose an approach to tackling all three simultaneously by... Read More about Gifting personal interpretations in galleries.

Human values in curating a human rights media archive (2014)
Conference Proceeding
Durrant, A., Kirk, D., & Reeves, S. (2014). Human values in curating a human rights media archive. In CHI '14 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/2556288.2557196

Cultural institutions, such as museums, often curate politically and ethically sensitive materials. Increasingly, Internet-enabled, digital technology intersects with these curatorial practices offering new opportunities for public and scholarly enga... Read More about Human values in curating a human rights media archive.

Supporting group interactions in museum visiting (2014)
Conference Proceeding
Tolmie, P., Benford, S., Greenhalgh, C., Rodden, T., & Reeves, S. (2014). Supporting group interactions in museum visiting.

Ethnographic study in two contrasting museums highlights a widespread but rarely documented challenge for CSCW design. Visitors' engagement with exhibits often ends prematurely due to the need to keep up with or attend to fellow group members. We unp... Read More about Supporting group interactions in museum visiting.

Placebooks: Participation, Community, Design, and Ubiquitous Data Aggregation ‘In the Wild’ (2013)
Conference Proceeding
Chamberlain, A., Crabtree, A., Davies, M., Glover, K., Reeves, S., Tolmie, P., & Jones, M. (2013). Placebooks: Participation, Community, Design, and Ubiquitous Data Aggregation ‘In the Wild’. In Human Interface and the Management of Information. Information and Interaction Design; Lecture Notes in Computer Science (411-420). https://doi.org/10.1007/978-3-642-39209-2_47

This paper outlines and describes the development of a multi-media data aggregation system called Placebooks. Placebooks was developed as a ubiquitous toolkit aimed at allowing people in rural areas to create and share digital books that contained a... Read More about Placebooks: Participation, Community, Design, and Ubiquitous Data Aggregation ‘In the Wild’.

Personalizing the theme park: psychometric profiling and physiological monitoring (2011)
Book Chapter
Rennick-Egglestone, S., Whitbrook, A., Leygue, C., Greensmith, J., Walker, B., Benford, S., …Rowland, D. (2011). Personalizing the theme park: psychometric profiling and physiological monitoring. In J. A. Konstan, R. Conejo, J. L. Marzo, & N. Oliver (Eds.), User modeling, adaption, and personalization: 19th international conference, UMAP 2011, Girona, Spain, July 11-15, 2011: proceedings. Springer. https://doi.org/10.1007/978-3-642-22362-4_24

Theme parks are important and complex forms of entertainment, with a broad user-base, and with a substantial economic impact. In this paper, we present a case study of an existing theme park, and use this to motivate two research challenges in relati... Read More about Personalizing the theme park: psychometric profiling and physiological monitoring.

Into the wild: challenges and opportunities for field trial methods (2011)
Conference Proceeding
Brown, B., Reeves, S., & Sherwood, S. (2011). Into the wild: challenges and opportunities for field trial methods.

Field trials of experimental systems `in the wild' have developed into a standard method within HCI - testing new systems with groups of users in relatively unconstrained settings outside of the laboratory. In this paper we discuss methodological cha... Read More about Into the wild: challenges and opportunities for field trial methods.

The spatial character of sensor technology (2006)
Conference Proceeding
Reeves, S., Pridmore, T., Crabtree, A., Green, J., Benford, S., & O'Malley, C. (2006). The spatial character of sensor technology.

By considering the spatial character of sensor-based interactive systems, this paper investigates how discussions of seams and seamlessness in ubiquitous computing neglect the complex spatial character that is constructed as a side-effect of deployin... Read More about The spatial character of sensor technology.

Designing the spectator experience (2005)
Conference Proceeding
Reeves, S., Benford, S., O'Malley, C., & Fraser, M. (2005). Designing the spectator experience.

Interaction is increasingly a public affair, taking place in our theatres, galleries, museums, exhibitions and on the city streets. This raises a new design challenge for HCI, questioning how a performer s interaction with a computer experienced is b... Read More about Designing the spectator experience.

Progressivity for voice interface design
Conference Proceeding
Fischer, J. E., Reeves, S., Porcheron, M., & Sikveland, R. O. (2019). Progressivity for voice interface design. In CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces (1–8). https://doi.org/10.1145/3342775.3342788

Drawing from Conversation Analysis (CA), we examine how the orientation towards progressivity in talk--keeping things moving--might help us better understand and design for voice interactions. We introduce progressivity by surveying its explication i... Read More about Progressivity for voice interface design.

Re-tracing the past: mixing realities in museum settings
Conference Proceeding
Fraser, M., Bowers, J., Brundell, P., O'Malley, C., Reeves, S., Benford, S., …Hellström, S. O. Re-tracing the past: mixing realities in museum settings.

Interactive exhibits are now commonplace in museum settings. However, many technologies co-exist uneasily with more traditional methods of display. In this paper we describe a design strategy for mixing realities in museum spaces. An approach i... Read More about Re-tracing the past: mixing realities in museum settings.