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Outputs (79)

Advance selling and service cancelation when consumers are overconfident (2024)
Journal Article
Sun, Z., Ji, G., & Tan, K. (2024). Advance selling and service cancelation when consumers are overconfident. Kybernetes, https://doi.org/10.1108/K-02-2023-0306

Purpose This paper aims to study the joint decision making of advance selling and service cancellation for service provides with limited capacity when consumers are overconfident. Design/methodology/approach For the case in which consumers enco... Read More about Advance selling and service cancelation when consumers are overconfident.

Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism (2023)
Journal Article
Li, Y., Cui, L., Wu, L., Lowry, P. B., Kumar, A., & Tan, K. H. (2023). Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism. Journal of Information Technology, https://doi.org/10.1177/02683962231219513

In the face of relentless global competition and regulatory pressures, the imperative for firms to digitally transform has become critical. This is particularly salient for Chinese manufacturing firms as they strive for sustainability, a multidimensi... Read More about Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism.

Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection (2023)
Journal Article
Gunawan, I., Trihastuti, D., Kumar, A., & Tan, K. H. (2023). Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection. Annals of Operations Research, https://doi.org/10.1007/s10479-023-05513-0

This article explores the application of goal programming (GP) for improving tactical decision-making in supply chains. GP demonstrates flexibility to be integrated with other Multi-Criteria Decision Making (MCDM) methods such as Decision-Making Tria... Read More about Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection.

A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem (2023)
Journal Article
Pitakaso, R., Sethanan, K., Tan, K. H., & Kumar, A. (2023). A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem. Annals of Operations Research, https://doi.org/10.1007/s10479-023-05398-z

This research focuses on the development of a novel artificial multiple intelligence system (AMIS), which is more flexible and effective than existing techniques for determining vegetable crop land allocation. Eight intelligence boxes (IBs) have been... Read More about A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem.

The S curve: A dynamic view of in ERP evaluation (2023)
Journal Article
Wu, L., Rushikesh Ulhas, K., Tan, K. H., & Wu, L. (2023). The S curve: A dynamic view of in ERP evaluation. Engineering Economist, https://doi.org/10.1080/0013791X.2023.2209080

Most the previous Enterprise resource planning (ERP) works that used real options to evaluate investments are based on the closed-formed basis. A closed formed problem, such as financial assets with predefined exercise price and typical underlying as... Read More about The S curve: A dynamic view of in ERP evaluation.

The viewer value co-creation process on sports live streaming platforms (2023)
Journal Article
Liu, H., & Tan, K. H. (2023). The viewer value co-creation process on sports live streaming platforms. Industrial Management and Data Systems, 123(5), 1523-1547. https://doi.org/10.1108/imds-04-2022-0251

Purpose-The Sports Live Streaming Platforms (SLSPs) have taken centre stage in broadcasting sporting events. This study adopts the value creation sphere (VCS) model and the service dominant logic (SDL) to unpack the value co-creation process on SLSP... Read More about The viewer value co-creation process on sports live streaming platforms.

Platform business model innovation in the digitalization era: A “driver-process-result” perspective (2023)
Journal Article
Jia, Y., Su, J., Cui, L., Wu, L., & Hua Tan, K. (2023). Platform business model innovation in the digitalization era: A “driver-process-result” perspective. Journal of Business Research, 160, Article 113818. https://doi.org/10.1016/j.jbusres.2023.113818

In the digitalization era, business model innovation (BMI) has become the critical keystone for platforms to gain a sustainable competitive advantage in turbulent environments. However, platform BMI is currently not clearly understood. Through a long... Read More about Platform business model innovation in the digitalization era: A “driver-process-result” perspective.

Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management (2023)
Journal Article
Fjellström, D., Hilletofth, P., Fang, T., Kumar, V., Kumar, A., & Hua Tan, K. (2023). Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management. British Journal of Management, 34(3), 1100-1116. https://doi.org/10.1111/1467-8551.12710

Knowledge management and manufacturing relocation have been treated as independent spheres. However, for a relocation to be fruitful, knowledge management needs to be incorporated. The purpose of this research is to shed light on the lack of knowledg... Read More about Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management.

Who’s watching? Classifying sports viewers on social live streaming services (2022)
Journal Article
Liu, H., Tan, K. H., & Wu, X. (2023). Who’s watching? Classifying sports viewers on social live streaming services. Annals of Operations Research, 325, 743–765. https://doi.org/10.1007/s10479-022-05062-y

The newly emergent social live streaming services (SLSSs) provide the sport consumers with a synchronised and more interactive viewing experience. In order to help the sport SLSSs firms understanding and engaging with the viewers effectively, this re... Read More about Who’s watching? Classifying sports viewers on social live streaming services.

The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer (2022)
Journal Article
Ouyang, Y., Ye, F., & Tan, K. (2022). The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer. Journal of Cleaner Production, 380(1), Article 134933. https://doi.org/10.1016/j.jclepro.2022.134933

Considering the environmental governance dilemma caused by environmental decentralization, this study aims to explore whether the strategic synergy between local and neighborhood environmental regulations can be an essential tool to improve green inn... Read More about The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer.

Value Co-creation in Sports Live Streaming Platforms: A Microfoundations Perspective (2022)
Journal Article
Liu, H., Tan, K. H., Kumar, A., & Chung, L. (2022). Value Co-creation in Sports Live Streaming Platforms: A Microfoundations Perspective. IEEE Transactions on Engineering Management, 1-12. https://doi.org/10.1109/TEM.2022.3204451

As a primarily synchronous social media form, social live streaming services offer real-time interaction between streamers and viewers, and among viewers. Users' value co-creation has become increasingly crucial for platform businesses to increase t... Read More about Value Co-creation in Sports Live Streaming Platforms: A Microfoundations Perspective.

Workforce resilience in the post-COVID-19 era: differences based on manufacturing–service orientation and firm size (2022)
Journal Article
Soomro, M. A., Ali, M. H., Tan, K. H., Kumar, A., & Sinniah, S. (2022). Workforce resilience in the post-COVID-19 era: differences based on manufacturing–service orientation and firm size. Production Planning and Control, 1-13. https://doi.org/10.1080/09537287.2022.2106446

The devastating impact of COVID-19 on businesses has led to the redefinition of workforce resilience. This study hence explores workforce resilience factors that will be important in the post-COVID-19 era. It investigates whether these factors perfor... Read More about Workforce resilience in the post-COVID-19 era: differences based on manufacturing–service orientation and firm size.

Decision optimization in cooperation innovation: the impact of big data analytics capability and cooperative modes (2022)
Journal Article
Ji, G., Yu, M., Tan, K. H., Kumar, A., & Gupta, S. (2022). Decision optimization in cooperation innovation: the impact of big data analytics capability and cooperative modes. SN Operations Research Forum, 335, https://doi.org/10.1007/s10479-022-04867-1

Data-driven innovation enables firms to design products that are more responsive to market needs, which greatly reduces the risk of innovation. Customer data in the same supply chain has certain commonality, but data separation makes it difficult to... Read More about Decision optimization in cooperation innovation: the impact of big data analytics capability and cooperative modes.

Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19 (2022)
Journal Article
Cui, L., Wu, H., Wu, L., Kumar, A., & Tan, K. H. (2023). Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19. Annals of Operations Research, 327, 825–853. https://doi.org/10.1007/s10479-022-04735-y

The outbreak of the COVID-19 pandemic has significantly augmented the complexity of information, adding to the challenges that firms face in effectively processing and grasping accurate information. As a result, the production uncertainty of firms ha... Read More about Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19.

Optimal Online Service Strategy and Price Decision in Omnichannel Retail (2022)
Journal Article
Ji, G., Fu, T., Chen, J., & Tan, K. H. (2022). Optimal Online Service Strategy and Price Decision in Omnichannel Retail. Mathematical Problems in Engineering, Article 8698309. https://doi.org/10.1155/2022/8698309

As a new emerging sales promotion tool, various types of online services are increasingly adopted by firms to improve consumers' satisfaction and then increase profit. This paper simulates a two-echelon supply chain where a supplier sells the product... Read More about Optimal Online Service Strategy and Price Decision in Omnichannel Retail.

Implementation strategy and emission reduction effectiveness of carbon cap-and-trade in heterogeneous enterprises (2022)
Journal Article
Linghu, D., Xinli, W., Lai, K. H., Ye, F., Kumar, A., & Tan, K. H. (2022). Implementation strategy and emission reduction effectiveness of carbon cap-and-trade in heterogeneous enterprises. International Journal of Production Economics, 248, Article 108501. https://doi.org/10.1016/j.ijpe.2022.108501

In this research, a carbon emission reduction supply chain mechanism formed by government and enterprises is developed. Using a mixed game model, we study the impact of enterprise heterogeneity and social willingness-to-pay for environmental measures... Read More about Implementation strategy and emission reduction effectiveness of carbon cap-and-trade in heterogeneous enterprises.

Analysis of carbon productivity for firms in the manufacturing sector of India (2022)
Journal Article
Bagchi, P., Kumar Sahu, S., Kumar, A., & Tan, K. H. (2022). Analysis of carbon productivity for firms in the manufacturing sector of India. Technological Forecasting and Social Change, 178, Article 121606. https://doi.org/10.1016/j.techfore.2022.121606

Emission estimation and carbon productivity at the firm level for India's manufacturing sector are scanty. We fill this gap by estimating CO2 emissions at the firm level and further determining the optimal and the actual trade-offs between emissions... Read More about Analysis of carbon productivity for firms in the manufacturing sector of India.

Data analytics capability and servitization: the moderated mediation role of bricolage and innovation orientation (2022)
Journal Article
Tan, K. H., Chen, M., Pu, X., Zhang, M., Cai, Z., & Chong, A. Y. (2022). Data analytics capability and servitization: the moderated mediation role of bricolage and innovation orientation. International Journal of Operations and Production Management, 42(4), 440-470. https://doi.org/10.1108/ijopm-10-2021-0663

Purpose – Despite the potential influence of data analytics capability on servitization, our understanding of the underlying mechanisms of this influence remains unclear. This study explores how data analytics capability affects servitization by exam... Read More about Data analytics capability and servitization: the moderated mediation role of bricolage and innovation orientation.

Predicting viewer gifting behavior in sports live streaming platforms: The impact of viewer perception and satisfaction (2022)
Journal Article
Tan, K. H., Pawar, K., & Liu, H. (2022). Predicting viewer gifting behavior in sports live streaming platforms: The impact of viewer perception and satisfaction. Journal of Business Research, 144, 599-613. https://doi.org/10.1016/j.jbusres.2022.02.045

Sports viewers have been offered an unprecedented viewing experience to share their passion with their team and communicate in real-time with a streamer and other viewers by sending messages and virtual gifts on sport live streaming platforms (SLSPs)... Read More about Predicting viewer gifting behavior in sports live streaming platforms: The impact of viewer perception and satisfaction.

Investigating the Impact of AI-powered Technologies on Instagrammers' Purchase Decisions in Digitalization Era: A Study of the Fashion and Apparel Industry (2022)
Journal Article
Yeo, S. F., Tan, C. L., Kumar, A., Tan, K. H., & Wong, J. K. (2022). Investigating the Impact of AI-powered Technologies on Instagrammers' Purchase Decisions in Digitalization Era: A Study of the Fashion and Apparel Industry. Technological Forecasting and Social Change, 177, Article 121551. https://doi.org/10.1016/j.techfore.2022.121551

Over the last couple of decades, technological advancements have accelerated exponentially, especially in the realm of online social networking networks. The artificial intelligence (AI)-powered digital technologies applications continue to emerge to... Read More about Investigating the Impact of AI-powered Technologies on Instagrammers' Purchase Decisions in Digitalization Era: A Study of the Fashion and Apparel Industry.

Inconsistency indices in pairwise comparisons: an improvement of the Consistency Index (2022)
Journal Article
Sato, Y., & Tan, K. H. (2022). Inconsistency indices in pairwise comparisons: an improvement of the Consistency Index. Annals of Operations Research, https://doi.org/10.1007/s10479-021-04431-3

The Consistency Index and the Consistency Ratio of the analytic hierarchy process (AHP) were designed to measure the ratio of inconsistent judgments among pairwise comparisons (PCs), which have been the principal indices for the past four decades. De... Read More about Inconsistency indices in pairwise comparisons: an improvement of the Consistency Index.

Timing of blockchain adoption in a supply chain with competing manufacturers (2022)
Journal Article
Ji, G., Zhou, S., Lai, K., Tan, K. H., & Kumar, A. (2022). Timing of blockchain adoption in a supply chain with competing manufacturers. International Journal of Production Economics, 247, Article 108430. https://doi.org/10.1016/j.ijpe.2022.108430

Recent improvements in consumers' awareness of product traceability have revealed the disadvantages of traditional supply chain traceability systems. Traditional traceability systems are centralized, and the data that they use are vulnerable to tampe... Read More about Timing of blockchain adoption in a supply chain with competing manufacturers.

Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering (2022)
Journal Article
Kumar, A., Gopal, R. D., Shankar, R., & Tan, K. H. (2022). Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering. Decision Support Systems, 155, Article 113728. https://doi.org/10.1016/j.dss.2021.113728

Reading customer reviews before purchasing items online has become a common practice; however, some companies use machine learning (ML) algorithms to generate false reviews in order to create positive brand images of their own products and negative i... Read More about Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering.

Joint optimisation of drone routing and battery wear for sustainable supply chain development: a mixed-integer programming model based on blockchain-enabled fleet sharing (2021)
Journal Article
Tan, K. H., Xia, Y., Zeng, W., Xing, X., Zhan, Y., & Kumar, A. (2023). Joint optimisation of drone routing and battery wear for sustainable supply chain development: a mixed-integer programming model based on blockchain-enabled fleet sharing. Annals of Operations Research, 327(1), 89-127. https://doi.org/10.1007/s10479-021-04459-5

Alongside the rise of ‘last-mile’ delivery in contemporary urban logistics, drones have demonstrate commercial potential, given their outstanding triple-bottom-line performance. However, as a lithium-ion battery-powered device, drones’ social and env... Read More about Joint optimisation of drone routing and battery wear for sustainable supply chain development: a mixed-integer programming model based on blockchain-enabled fleet sharing.

A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption (2021)
Journal Article
Vanany, I., Ali, H., Tan, K. H., Kumar, A., & Siswanto, N. (2021). A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption. IEEE Transactions on Engineering Management, 1-15. https://doi.org/10.1109/TEM.2021.3116068

This article aims to explore the supply chain (SC) resilience capabilities of firms, focusing on their ability to respond to the COVID-19 pandemic disruption. Based on two cases each in the pharmaceutical and mineral water industries, this article id... Read More about A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption.

Artificial intelligence in business-to-business marketing: a bibliometric analysis of current research status, development and future directions (2021)
Journal Article
Han, R., Lam, H. K., Zhan, Y., Wang, Y., Dwivedi, Y. K., & Tan, K. H. (2021). Artificial intelligence in business-to-business marketing: a bibliometric analysis of current research status, development and future directions. Industrial Management and Data Systems, 121(12), 2467-2497. https://doi.org/10.1108/imds-05-2021-0300

Purpose-Although the value of AI has been acknowledged by companies, the literature shows challenges concerning AI-enabled B2B marketing innovation, as well as the diversity of roles AI can play in this regard. Accordingly, this study investigates th... Read More about Artificial intelligence in business-to-business marketing: a bibliometric analysis of current research status, development and future directions.

A conceptual framework for information-leakage-resilience (2021)
Journal Article
Wong, W. P., Tan, K. H., Govindan, K., Li, D., & Kumar, A. (2021). A conceptual framework for information-leakage-resilience. Annals of Operations Research, https://doi.org/10.1007/s10479-021-04219-5

In today’s dynamic and competitive business environment, it is critical for firms to share information selectively and develop organizational resilience. However, only a few existing studies examine the relationships between information management an... Read More about A conceptual framework for information-leakage-resilience.

Managing emergency situations with lean and advanced manufacturing technologies: an empirical study on the Rumbia typhoon disaster (2021)
Journal Article
Pu, X., Chen, M., Cai, Z., Yee-Loong Chong, A., & Hua Tan, K. (2021). Managing emergency situations with lean and advanced manufacturing technologies: an empirical study on the Rumbia typhoon disaster. International Journal of Operations and Production Management, 41(9), 1442-1468. https://doi.org/10.1108/IJOPM-12-2020-0887

Purpose – This study aims to examine the impact of lean manufacturing (LM) on the financial performance of companies affected by emergency situations. It additionally explores the role of advanced manufacturing technologies (AMTs) in complementing LM... Read More about Managing emergency situations with lean and advanced manufacturing technologies: an empirical study on the Rumbia typhoon disaster.

A Hybrid Fuzzy Goal Programming for Smart Phones and Rate Plan Selection (2021)
Journal Article
Ho, H., Chang, C., & Tan, K. H. (2021). A Hybrid Fuzzy Goal Programming for Smart Phones and Rate Plan Selection. International Journal of Fuzzy Systems, 23(6), 1613-1632. https://doi.org/10.1007/s40815-020-00999-3

Smartphones are essential personal belongings today. However, smartphone buyers (SBs) are often hesitant in deciding what the best smartphone and rate plan to choose offered by telecom providers. Among many new smartphones, it is often difficult for... Read More about A Hybrid Fuzzy Goal Programming for Smart Phones and Rate Plan Selection.

Technological innovation and structural change for economic development in China as an emerging market (2021)
Journal Article
Cai, Z., Tan, K. H., Zhang, L., Du, J., Song, M., & Zhou, X. (2021). Technological innovation and structural change for economic development in China as an emerging market. Technological Forecasting and Social Change, 167, Article 120671. https://doi.org/10.1016/j.techfore.2021.120671

As an emerging and transforming market, China has emphasized the key role of technological innovation and industrial structural change in economic growth. Using a nonlinear econometric model and provincial data from 2000 to 2014, this study investiga... Read More about Technological innovation and structural change for economic development in China as an emerging market.

The Role of Food Apps Servitization on Repurchase Intention: A Study of Foodpanda (2021)
Journal Article
Yeo, S. F., Tan, C. L., Teo, S. L., & Tan, K. H. (2021). The Role of Food Apps Servitization on Repurchase Intention: A Study of Foodpanda. International Journal of Production Economics, 234, Article 108063. https://doi.org/10.1016/j.ijpe.2021.108063

With the exponential growth of smartphone applications (apps), companies have embraced the new concept of platform service supply chain (PSSC). The food industry in particular has quickly adopted this concept through the use of food apps, such as Foo... Read More about The Role of Food Apps Servitization on Repurchase Intention: A Study of Foodpanda.

Collaborative Rebate Strategy of Business-to-Customer Platforms Considering Recycling and Trade-Ins Simultaneously (2021)
Journal Article
Ji, G., Sun, Z., & Tan, K. H. (2021). Collaborative Rebate Strategy of Business-to-Customer Platforms Considering Recycling and Trade-Ins Simultaneously. Sustainability, 13(4), Article 1679. https://doi.org/10.3390/su13041679

B2C (business to customer) platforms like JD.com and Suning.com often cooperate with professional recycling companies, and implement recycling programs and trade-in programs simultaneously, especially for electronic products. The former means that pl... Read More about Collaborative Rebate Strategy of Business-to-Customer Platforms Considering Recycling and Trade-Ins Simultaneously.

Impact of regulatory intervention and consumer environmental concern on product introduction (2020)
Journal Article
Yang, G., Ji, G., & Tan, K. H. (2020). Impact of regulatory intervention and consumer environmental concern on product introduction. International Journal of Production Economics, 230, Article 107898. https://doi.org/10.1016/j.ijpe.2020.107898

To meet consumer expectations for greener and better quality products and to ensure effective compliance with emissions regulations, firms have begun investing in improving the quality and greenness (low carbon level) of existing products. Emissions... Read More about Impact of regulatory intervention and consumer environmental concern on product introduction.

Power, supply chain integration and quality performance of agricultural products: evidence from contract farming in China (2020)
Journal Article
Fu, S., Zhan, Y., Ouyang, J., Ding, Y., Tan, K. H., & Fu, L. (2021). Power, supply chain integration and quality performance of agricultural products: evidence from contract farming in China. Production Planning and Control, 32(13), 1119-1135. https://doi.org/10.1080/09537287.2020.1794074

Improving the quality of agricultural products is crucial for facilitating sustainable agricultural development. One widely embraced approach is contract farming, which generates guarantees – necessary for sustaining the continuous operations of vuln... Read More about Power, supply chain integration and quality performance of agricultural products: evidence from contract farming in China.

Leveraging Social Media in New Product Development: Organisational Learning Processes, Mechanisms and Evidence from China (2020)
Journal Article
Zhan, Y., Tan, K. H., Chung, L., Chen, L., & Xing, X. (2020). Leveraging Social Media in New Product Development: Organisational Learning Processes, Mechanisms and Evidence from China. International Journal of Operations and Production Management, 40(5), 671-695. https://doi.org/10.1108/IJOPM-04-2019-0318

Purpose – The main purpose of this paper is to investigate how social media can provide important platforms to facilitate organisational learning and innovation in new product development (NPD) process. Design/methodology/approach – Using a multiple... Read More about Leveraging Social Media in New Product Development: Organisational Learning Processes, Mechanisms and Evidence from China.

Sustainable packaged food and beverage consumption transition in Indonesia: Persuasive communication to affect consumer behavior (2020)
Journal Article
Tseng, M., Sujanto, R. Y., Iranmanesh, M., Tan, K., & Chiu, A. S. (2020). Sustainable packaged food and beverage consumption transition in Indonesia: Persuasive communication to affect consumer behavior. Resources, Conservation and Recycling, 161, https://doi.org/10.1016/j.resconrec.2020.104933

Sustainable consumption transition in relation to consumers’ environmental behavior and manufacturers’ governance of sustainability and persuasive communication has not been adequately addressed by prior studies. This study presents theory on ecologi... Read More about Sustainable packaged food and beverage consumption transition in Indonesia: Persuasive communication to affect consumer behavior.

Improving power quality efficient in demand response: Aggregated heating, ventilation and air-conditioning systems (2020)
Journal Article
Chen, X., Li, L., Tseng, M., Tan, K., & Ali, M. H. (2020). Improving power quality efficient in demand response: Aggregated heating, ventilation and air-conditioning systems. Journal of Cleaner Production, 267, https://doi.org/10.1016/j.jclepro.2020.122178

This study aims to identify the role of aggregated heating, ventilation, and air conditioning (HVAC) loads based on system characteristics using the lazy state switching control mode focusing on the overall power consumption rather individual respons... Read More about Improving power quality efficient in demand response: Aggregated heating, ventilation and air-conditioning systems.

Cooperative Innovation Behavior Based on Big Data (2020)
Journal Article
Ji, G., Yu, M., & Tan, K. H. (2020). Cooperative Innovation Behavior Based on Big Data. Mathematical Problems in Engineering, 2020, 1-14. https://doi.org/10.1155/2020/4385810

With the rapid change of technology, cooperative innovation based on data sharing has become an imminent tactic for enterprises to gain competitive advantages. This paper adopted a mixed method approach (case study-modelling-case study) to study firm... Read More about Cooperative Innovation Behavior Based on Big Data.

Impact of artificial intelligence adoption on online returns policies (2020)
Journal Article
Yang, G., Ji, G., & Tan, K. H. (2022). Impact of artificial intelligence adoption on online returns policies. Annals of Operations Research, 308(1-2), 703–726. https://doi.org/10.1007/s10479-020-03602-y

The shift to e-commerce has led to an astonishing increase in online sales for retailers. However, the number of returns made on online purchases is also increasing and have a profound impact on retailers’ operations and profit. Hence, retailers need... Read More about Impact of artificial intelligence adoption on online returns policies.

Enhancing the Competitiveness of Container Seaports Through Sustainability: A Case Study of Thailand (2020)
Journal Article
Kannika, N., Tan, K. H., & Pawar, K. (2020). Enhancing the Competitiveness of Container Seaports Through Sustainability: A Case Study of Thailand. Procedia Manufacturing, 39, 1587-1596. https://doi.org/10.1016/j.promfg.2020.01.283

Sustainability has become a key goal of any supply chain which aims to be more competitive in the long term. And ports are a vital part of maritime transportation and maritime supply chains. Therefore, they need to comply with a global sustainability... Read More about Enhancing the Competitiveness of Container Seaports Through Sustainability: A Case Study of Thailand.

A Novel Approach To Measure Product Quality In Sustainable Supplier Selection (2019)
Journal Article
Tan, K., Negash, Y. T., Kartika, J., Tseng, M., & Tan, K. (2020). A Novel Approach To Measure Product Quality In Sustainable Supplier Selection. Journal of Cleaner Production, 252, https://doi.org/10.1016/j.jclepro.2019.119838

A gap remains due to the intangible and qualitative criteria used to measure product quality for supplier evaluation and selection. Improving product quality is a crucial strategy for achieving reduce, reuse, recycle, and recovery. Quality characteri... Read More about A Novel Approach To Measure Product Quality In Sustainable Supplier Selection.

A Framework for Food Supply Chain Digitalisation: Lessons from Thailand (2019)
Journal Article
Kittipanya-Ngam, P., & Tan, K. H. (2020). A Framework for Food Supply Chain Digitalisation: Lessons from Thailand. Production Planning and Control, 31(2-3), 158-172. https://doi.org/10.1080/09537287.2019.1631462

The promise of digitalisation is enormous and nowhere is it more critical than in its potential to transform food supply chain. Consumers have become more educated and are demanding real-time updated information on foods they consumed through digital... Read More about A Framework for Food Supply Chain Digitalisation: Lessons from Thailand.

Systemic approach to the new production research challenges (2019)
Journal Article
Chiu, S. F., Quezada, L., Tan, K. H., & Gouvea De Costa, S. (2020). Systemic approach to the new production research challenges. International Journal of Production Economics, 222, https://doi.org/10.1016/j.ijpe.2019.09.016

This virtual special issue highlights emerging production research challenges alongside a systemic approach in forms of novel contributions in literature review, thematic analyses, and methodological advances. The selected articles provide insights o... Read More about Systemic approach to the new production research challenges.

Leveraging open-standard interorganizational information systems for process adaptability and alignment (2019)
Journal Article
Pu, X., Chong, A. Y. L., Zhao, L., Lim, M. K., & Tan, K. H. (2019). Leveraging open-standard interorganizational information systems for process adaptability and alignment. International Journal of Operations and Production Management, 39(6/7/8), 962-992. https://doi.org/10.1108/IJOPM-12-2018-0747

Purpose The purpose of this paper is to understand the value creation mechanisms of open-standard inter-organizational information system (OSIOS), which is a key technology to achieve Industry 4.0. Specifically, this study investigates how the inter... Read More about Leveraging open-standard interorganizational information systems for process adaptability and alignment.

Human factors in information leakage: mitigation strategies for information sharing integrity (2019)
Journal Article
Wong, W. P., Tan, H. C., Tan, K. H., & Tseng, M. (2019). Human factors in information leakage: mitigation strategies for information sharing integrity. Industrial Management and Data Systems, 119(6), 1242-1267. https://doi.org/10.1108/imds-12-2018-0546

Structured Abstract Purpose-The purpose of this paper is to explore the human factors triggering information leakage and investigate how companies mitigate insider threat for information sharing integrity. Design/methodology/approach-The methodology... Read More about Human factors in information leakage: mitigation strategies for information sharing integrity.

Lean six sigma applied to process performance and improvement model for the development of electric scooter water-cooling green motor assembly (2019)
Journal Article
Wang, C., Chen, K., & Tan, K. (2019). Lean six sigma applied to process performance and improvement model for the development of electric scooter water-cooling green motor assembly. Production Planning and Control, 30(5-6), 400-412. https://doi.org/10.1080/09537287.2018.1501810

In response to the environmental issues triggered by global warming, worldwide companies gradually put the factor of carbon emission into the process of product life cycle, developing green technology or adopting cleaner production aimed at sustainab... Read More about Lean six sigma applied to process performance and improvement model for the development of electric scooter water-cooling green motor assembly.

Comparison of AR and physical experiential learning environment in supporting product innovation (2019)
Journal Article
Liu, C., Lu, J., Kao, Y., Chung, L., & Tan, K. (2019). Comparison of AR and physical experiential learning environment in supporting product innovation. International Journal of Engineering Business Management, 11, https://doi.org/10.1177/1847979019839578

This article compares how virtual and physical learning aids enhance learners’ product innovation capability, i.e., design experiences and domain knowledge. The virtual aid utilises augmented reality (AR) allowing learners to experience a range of an... Read More about Comparison of AR and physical experiential learning environment in supporting product innovation.

The impact of Brexit on designing a material-based global supply chain network for Asian manufacturers (2019)
Journal Article
Namkamura, K., Yamada, T., & Tan, K. (2019). The impact of Brexit on designing a material-based global supply chain network for Asian manufacturers. Management of Environmental Quality: An International Journal, 30(5), 980-1000. https://doi.org/10.1108/MEQ-12-2018-0206

Purpose – The purpose of this paper is to investigate effects on global supply chain reconfigured in the customs duty rate of parts and specific material types brought about by Brexit and the Trans-Pacific Partnership. Design/methodology/approach... Read More about The impact of Brexit on designing a material-based global supply chain network for Asian manufacturers.

Riding the Wave of Belt and Road Initiative in Servitization: Lessons from China (2019)
Journal Article
Hua Tan, K., Guojun, J., Chung, L., Wang, C. H., Chiu, A., & Tseng, M. L. (2019). Riding the Wave of Belt and Road Initiative in Servitization: Lessons from China. International Journal of Production Economics, 211, 15-21. https://doi.org/10.1016/j.ijpe.2019.01.027

In light of increasing demand in services, manufacturers are moving further downstream in order to interact and respond to customers' needs more effectively. Several authors have proposed servitization models based on the product service system (PSS)... Read More about Riding the Wave of Belt and Road Initiative in Servitization: Lessons from China.

Bridging customer knowledge to innovative product development: a data mining approach (2019)
Journal Article
Zhan, Y., Tan, K. H., & Huo, B. (2019). Bridging customer knowledge to innovative product development: a data mining approach. International Journal of Production Research, 57(20), 6335-6350. https://doi.org/10.1080/00207543.2019.1566662

In the big data era, firms are inundated with customer data, which are valuable in improving services, developing new products, and identifying new markets. However, it is not clear how companies apply data-driven methods to facilitate customer knowl... Read More about Bridging customer knowledge to innovative product development: a data mining approach.

Loyalty towards online food delivery service: the role of e-service quality and food quality (2018)
Journal Article
Suhartanto, D., Helmi, M., Tan, K., Sjahroeddin, F., & Kusdibyo, L. (2019). Loyalty towards online food delivery service: the role of e-service quality and food quality. Journal of Foodservice Business Research, 22(1), 81-97. https://doi.org/10.1080/15378020.2018.1546076

This study assesses the direct influence of food quality and e-service quality on customer loyalty towards OFD service and its indirect influence through the mediation of customer satisfaction and perceived value. This study uses a survey of 405 OFD... Read More about Loyalty towards online food delivery service: the role of e-service quality and food quality.

An analytic infrastructure for harvesting big data to enhance supply chain performance (2018)
Journal Article
Zhan, Y., & Tan, K. H. (2020). An analytic infrastructure for harvesting big data to enhance supply chain performance. European Journal of Operational Research, 281(3), 559-574. https://doi.org/10.1016/j.ejor.2018.09.018

Big data has already received a tremendous amount of attention from managers in every industry, policy and decision makers in governments, and researchers in many different areas. However, the current big data analytics have conspicuous limitations,... Read More about An analytic infrastructure for harvesting big data to enhance supply chain performance.

A bi-objective programming model for carbon emission quota allocation: evidence from the Pearl River Delta region (2018)
Journal Article
Li, L., Ye, F., Li, Y., & Tan, K. H. (2018). A bi-objective programming model for carbon emission quota allocation: evidence from the Pearl River Delta region. Journal of Cleaner Production, 205, 163-178. https://doi.org/10.1016/j.jclepro.2018.09.069

As a core component of the emission trading scheme (ETS), the initial allocation of carbon quotas is extremely important. Currently, most allocation methods mainly focus on the realization of a single performance goal, which will result in conflicts... Read More about A bi-objective programming model for carbon emission quota allocation: evidence from the Pearl River Delta region.

Lean and green approach: an evaluation tool for new product development focused on small and medium enterprises (2018)
Journal Article
Oliveira, G. A., Tan, K., & Guedes, B. T. (2018). Lean and green approach: an evaluation tool for new product development focused on small and medium enterprises. International Journal of Production Economics, 205, 62-73. https://doi.org/10.1016/j.ijpe.2018.08.026

SMEs are crucial for economic health in both high and low-income economies worldwide. In Brazil, they are responsible for around 50% of the national GDP. However, SMEs face considerable barriers such as difficulties in financing international activit... Read More about Lean and green approach: an evaluation tool for new product development focused on small and medium enterprises.

How social capital affects the quality performance of agricultural products: evidence from a binary perspective of China (2018)
Journal Article
Fu, S., Liu, H., Tan, K., Zhan, Y., Ding, Y., & Qi, W. (2018). How social capital affects the quality performance of agricultural products: evidence from a binary perspective of China. Sustainability, 10(9), Article 3009. https://doi.org/10.3390/su10093009

Improving the quality of agricultural products is the key factor in promoting agricultural development in the Belt and Road program. Although many studies have investigated the relationship between social capital and performance, the findings are i... Read More about How social capital affects the quality performance of agricultural products: evidence from a binary perspective of China.

Service innovation in sustainable product service systems: improving performance under linguistic preferences (2018)
Journal Article
Tseng, M., Wiu, K., Chiu, A. S., Lim, M. K., & Tan, K. (2018). Service innovation in sustainable product service systems: improving performance under linguistic preferences. International Journal of Production Economics, 203, 414-425. https://doi.org/10.1016/j.ijpe.2018.07.020

Sustainable product service systems enable firms that are operating under resource limitations to deliver the best possible outcomes in terms of social well-being and economic growth. However, prior studies have not yet investigated the function of s... Read More about Service innovation in sustainable product service systems: improving performance under linguistic preferences.

Unlocking innovation in the sport industry through additive manufacturing (2018)
Journal Article
Meier, M., Tan, K. H., Lim, M. K., & Chung, L. (2018). Unlocking innovation in the sport industry through additive manufacturing. Business Process Management Journal, 25(3), https://doi.org/10.1108/BPMJ-10-2017-0285

Fast changing customer demands and rising requirements in product performance constantly challenge sports equipment manufacturers to come up with new and improved products to stay competitive. Additive Manufacturing (AM), also referred to as 3D Print... Read More about Unlocking innovation in the sport industry through additive manufacturing.

A proposed framework for accelerated innovation in data-driven environments: Evidence and emerging trends from China (2018)
Journal Article
Zhan, Y., Tan, K. H., & Perrons, R. K. (2018). A proposed framework for accelerated innovation in data-driven environments: Evidence and emerging trends from China. Industrial Management and Data Systems, 118(6), 1266-1286. https://doi.org/10.1108/IMDS-11-2017-0542

© 2018, Emerald Publishing Limited. Purpose: In today’s rapidly changing business environment, the case for accelerated innovation processes has become increasingly compelling at both a theoretical and practical level. Thus, the purpose of this paper... Read More about A proposed framework for accelerated innovation in data-driven environments: Evidence and emerging trends from China.

The effect of lean methods and tools on the environmental performance of manufacturing organisations (2018)
Journal Article
Garza-Reyes, J. A., Kumar, V., Chaikittisilp, S., & Tan, K. H. (2018). The effect of lean methods and tools on the environmental performance of manufacturing organisations. International Journal of Production Economics, 200, https://doi.org/10.1016/j.ijpe.2018.03.030

Evidence suggests that lean methods and tools have helped manufacturing organisations to achieve operational excellence, and in this way meet both traditional and contemporary organisational objectives such as profitability, efficiency, responsivenes... Read More about The effect of lean methods and tools on the environmental performance of manufacturing organisations.

Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms (2018)
Journal Article
Ying, K. T., Zhang, M., Tan, K. H., Pawar, K., & Fernandes, K. (2019). Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms. Journal of Business Research, 97, 291-303. https://doi.org/10.1016/j.jbusres.2018.01.029

Product harm scandal can be viewed as a company’s nightmare. In many cases, the source of defective or unsafe components may not be the manufacturing firm itself; rather, there may be problems inherent in the supply network. This research aims to inv... Read More about Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms.

Managing social responsibility in Chinese agriculture supply chains through the “a company + farmers” model (2017)
Journal Article
Fu, S., Zhan, Y., & Tan, K. H. (in press). Managing social responsibility in Chinese agriculture supply chains through the “a company + farmers” model. European Business Review, 29(3), https://doi.org/10.1108/EBR-01-2016-0012

Purpose:Corporate social responsibility (CSR) has received a large amount of attention in research and in practice. As a response to the growing awareness of and concern about social and environmental issues, an increasing number of companies are int... Read More about Managing social responsibility in Chinese agriculture supply chains through the “a company + farmers” model.

Using big data to make better decisions in the digital economy (2017)
Journal Article
Tan, K. H., Ji, G., Lim, C. P., & Tseng, M. (in press). Using big data to make better decisions in the digital economy. International Journal of Production Research, 55(17), https://doi.org/10.1080/00207543.2017.1331051

The question this special issue would like to address is how to harvest big data to help decision-makers to deliver better fact-based decisions aimed at improving performance or to create better strategy? This special issue focuses on the big data ap... Read More about Using big data to make better decisions in the digital economy.

Unpacking the indirect effects and consequences of environmental regulation (2017)
Journal Article
Tan, K. H., Chung, L., Shi, L., & Chiu, A. (2017). Unpacking the indirect effects and consequences of environmental regulation. International Journal of Production Economics, 186, https://doi.org/10.1016/j.ijpe.2017.01.017

Environmental regulation and its corresponding measures and control is an important issue but have not been fully investigated. Literature on the unintended consequences of regulation control and measures appears to be sparse. Through a series of exp... Read More about Unpacking the indirect effects and consequences of environmental regulation.

A study on decision-making of food supply chain based on big data (2017)
Journal Article
Ji, G., Hu, L., & Tan, K. H. (2017). A study on decision-making of food supply chain based on big data. Journal of Systems Science and Systems Engineering, 26(2), 183-198. https://doi.org/10.1007/s11518-016-5320-6

As more and more companies have captured and analyzed huge volumes of data to improve the performance of supply chain, this paper develops a big data harvest model that uses big data as inputs to make more informed production decisions in the food su... Read More about A study on decision-making of food supply chain based on big data.

Investment performance analysis of industrial products: Case of an effluent processing facility at a chemical company (2016)
Journal Article
Sato, Y., Tan, K. H., & Tse, Y. K. (2017). Investment performance analysis of industrial products: Case of an effluent processing facility at a chemical company. International Journal of Production Economics, 194, 52-58. https://doi.org/10.1016/j.ijpe.2016.12.021

This paper proposes an approach to a multi-criteria investment performance analysis of industrial products. Manufacturers must determine the necessary and sufficient specification of products they use. Such an analysis, however, involves a broad ra... Read More about Investment performance analysis of industrial products: Case of an effluent processing facility at a chemical company.

Unlocking the power of big data in new product development (2016)
Journal Article
Zhan, Y., Tan, K. H., Tse, Y., & Li, Y. K. (2018). Unlocking the power of big data in new product development. Annals of Operations Research, 270(1-2), 577-595. https://doi.org/10.1007/s10479-016-2379-x

This study explores how big data can be used to enable customers to express unrecognised needs. By acquiring this information, managers can gain opportunities to develop customer-centred products. Big data can be defined as multimedia-rich and intera... Read More about Unlocking the power of big data in new product development.

Incorporating human factors into the AAMT selection: a framework and process (2016)
Journal Article
Borges, L. A., & Tan, K. H. (2017). Incorporating human factors into the AAMT selection: a framework and process. International Journal of Production Research, 55(5), 1459-1470. https://doi.org/10.1080/00207543.2016.1259668

Human factors such as employee morale and workers skills greatly influence the successful adoption of automated and advanced manufacturing technologies. For newly industrialised countries, the evaluation of these factors before technology selection i... Read More about Incorporating human factors into the AAMT selection: a framework and process.

Inside out: The interrelationships of sustainable performance metrics and its effect on business decision making: Theory and practice (2016)
Journal Article
Gong, M., Simpson, A., Koh, L., & Tan, K. H. (2018). Inside out: The interrelationships of sustainable performance metrics and its effect on business decision making: Theory and practice. Resources, Conservation and Recycling, 128, 155-166. https://doi.org/10.1016/j.resconrec.2016.11.001

There has been an increasing interest in the use of decision-making models to achieve sustainability goal in recent decades. However, a systematic review of performance metrics, which are an important element of decision-making models to evaluate the... Read More about Inside out: The interrelationships of sustainable performance metrics and its effect on business decision making: Theory and practice.

Improving new product development using big data: a case study of an electronics company (2016)
Journal Article
Tan, K. H., & Zhan, Y. (2016). Improving new product development using big data: a case study of an electronics company. R&D Management, 47(4), 570-582. https://doi.org/10.1111/radm.12242

Big data is becoming more important to the new product development (NPD) efforts of global firms. Although the term of big data is not new, very few studies have investigated how firms can harvest big data to facilitate NPD. The purpose of this artic... Read More about Improving new product development using big data: a case study of an electronics company.

Sustainable consumption and production in emerging markets (2016)
Journal Article
Tseng, M., Tan, K. H., Geng, Y., & Govindan, K. (2016). Sustainable consumption and production in emerging markets. International Journal of Production Economics, 181(B), https://doi.org/10.1016/j.ijpe.2016.09.016

This special issue addresses sustainable consumption and production (SCP) in emerging markets by examining novel methods, practices, and opportunities. The articles present and analyze top-down sustainability efforts as well as bottom-up efforts on f... Read More about Sustainable consumption and production in emerging markets.

The unique chinese innovation pathways: Lessons from chinese small and mediuem sized manufacturing firms (2016)
Journal Article
Chung, L., & Tan, K. H. (2017). The unique chinese innovation pathways: Lessons from chinese small and mediuem sized manufacturing firms. International Journal of Production Economics, 190, 80-87. https://doi.org/10.1016/j.ijpe.2016.09.004

© 2017 Many researchers equate the development of Chinese product innovation capabilities to Japanese and South Korean's development paths, that is, from imitation to innovation. Nonetheless, today many Chinese products have competed successfully in... Read More about The unique chinese innovation pathways: Lessons from chinese small and mediuem sized manufacturing firms.

Review of sustainable service-based business models in the Chinese truck sector (2016)
Journal Article
Pallaro, E., Subramanian, N., Abdulrahman, M. D., Liu, C., & Tan, K. H. (2017). Review of sustainable service-based business models in the Chinese truck sector. Sustainable Production and Consumption, 11, 31-45. https://doi.org/10.1016/j.spc.2016.07.003

Growth of global sales of new trucks in emerging economies is substantial however, in China the growth of sales is expected to be only 1% for 2014–2024. The limited sales growth forecast and an intense market competition make it imperative for truck... Read More about Review of sustainable service-based business models in the Chinese truck sector.

Using Big Data to manage safety-related risk in the upstream oil & gas industry: a research agenda (2016)
Journal Article
Tan, K. H., Ortiz-Gallardo, V. G., & Perrons, R. K. (2016). Using Big Data to manage safety-related risk in the upstream oil & gas industry: a research agenda. Energy Exploration and Exploitation, 34(2), https://doi.org/10.1177/0144598716630165

Despite considerable effort and a broad range of new approaches to safety management over the years, the upstream oil & gas industry has been frustrated by the sector’s stubbornly high rate of injuries and fatalities. This short communication points... Read More about Using Big Data to manage safety-related risk in the upstream oil & gas industry: a research agenda.

Green and lean sustainable development path in China: Guanxi, practices and performance (2016)
Journal Article
Zhan, Y., Tan, K. H., Ji, G., Chung, L., & Chiu, A. S. (2018). Green and lean sustainable development path in China: Guanxi, practices and performance. Resources, Conservation and Recycling, 128, 240-249. https://doi.org/10.1016/j.resconrec.2016.02.006

Globalisation has created both drivers and pressure for Chinese organisations to enhance their business performance as well as environmental performance. Green and lean practice is emerging as a critical approach for Chinese organisations to achieve... Read More about Green and lean sustainable development path in China: Guanxi, practices and performance.

An integrated marginal analysis approach for build-to-order products (2015)
Journal Article
Sato, Y., Tan, K. H., & Tse, Y. K. (2015). An integrated marginal analysis approach for build-to-order products. International Journal of Production Economics, 170(Part B), 422-428. doi:10.1016/j.ijpe.2015.08.001

This paper proposes an integrated Marginal Analysis Directed Branch and Bound (MA) and Analytic Hierarchy Process (AHP) approach to support managerial decision making. MA was developed in the 1990s to direct the design process of a complex material h... Read More about An integrated marginal analysis approach for build-to-order products.

Information and knowledge leakage in supply chain (2015)
Journal Article
Tan, K. H., Wong, W., & Chung, L. (2016). Information and knowledge leakage in supply chain. Information Systems Frontiers, 18(3), 621-638. https://doi.org/10.1007/s10796-015-9553-6

The current world of post industrial value generation sees companies increasingly analyzing their internal operations against their external organizations to identify supply/demand fluctuations along the supply chain. Within these integrated relation... Read More about Information and knowledge leakage in supply chain.

Harvesting big data to enhance supply chain innovation capabilities: an analytic infrastructure based on deduction graph (2015)
Journal Article
Tan, K. H., Zhan, Y., Ji, G., Ye, F., & Chang, C. (2015). Harvesting big data to enhance supply chain innovation capabilities: an analytic infrastructure based on deduction graph. International Journal of Production Economics, 165, 223-233. https://doi.org/10.1016/j.ijpe.2014.12.034

Today, firms can access to big data (tweets, videos, click streams, and other unstructured sources) to extract new ideas or understanding about their products, customers, and markets. Thus, managers increasingly view data as an important driver of in... Read More about Harvesting big data to enhance supply chain innovation capabilities: an analytic infrastructure based on deduction graph.