Public and user participation in public service delivery: tensions in policy and practice
(2009)
Journal Article
Martin, G. P. (2009). Public and user participation in public service delivery: tensions in policy and practice. Sociology Compass, 3(2), https://doi.org/10.1111/j.1751-9020.2009.00200.x
Social-scientific analysis of public-participation initiatives has proliferated in recent years. This review article discusses some key aspects of recent work. Firstly, it analyses some of the justifications put forward for public participation, dr... Read More about Public and user participation in public service delivery: tensions in policy and practice.