Skip to main content

Research Repository

Advanced Search

All Outputs (7)

Health States of Exception: unsafe non-care and the (inadvertent) production of ‘bare life’ in complex care transitions (2019)
Journal Article

This paper draws on the work of Giorgio Agamben to understand how the social organisation of care transitions can reduce people to their 'bare' life thereby making harmful and degrading treatment seemingly legitimate. The findings of a two-year ethno... Read More about Health States of Exception: unsafe non-care and the (inadvertent) production of ‘bare life’ in complex care transitions.

An ethnographic study comparing approaches to inter-professional knowledge sharing and learning in discharge planning and care transitions (2019)
Journal Article

An ethnographic study comparing approaches to inter-professional knowledge sharing and learning in discharge planning and care transitions Abstract Purpose: This paper investigates how three communication interventions commonly used during discharge... Read More about An ethnographic study comparing approaches to inter-professional knowledge sharing and learning in discharge planning and care transitions.

From boundary object to boundary subject; the role of the patient in coordination across complex systems of care during hospital discharge (2019)
Journal Article

From boundary object to boundary subject; the role of 1 the patient in coordination across complex systems of 2 care during hospital discharge 3 4 Abstract 5 Advocates for patient involvement argue that seeking the active contribution of 6 patients a... Read More about From boundary object to boundary subject; the role of the patient in coordination across complex systems of care during hospital discharge.

Customer boundary work to navigate institutional arrangements around service interactions: exploring the case of telehealth (2019)
Journal Article

This research extends literature on value co-creation by examining customer perspectives on institutional arrangements of service systems and how these shape customers’ efforts to navigate service interactions. Healthcare provides the empirical conte... Read More about Customer boundary work to navigate institutional arrangements around service interactions: exploring the case of telehealth.

Service innovation through resource integration: An empirical examination of co-created value using telehealth services (2019)
Journal Article

Scholars, policymakers and practitioners recognise the potential to improve public services through active citizen involvement and much research has examined the formal opportunities to 'co-produce' changes in the structures and cultures of public se... Read More about Service innovation through resource integration: An empirical examination of co-created value using telehealth services.