How does explainability affect perceived transparency, trust, acceptance and usefulness?
(2024)
Conference Proceeding
Ding, Y., & Hermawati, S. (2024). How does explainability affect perceived transparency, trust, acceptance and usefulness?.
The effects of explainability on perceived trust, transparency, acceptance and usefulness were explored in a within subjects study (n=15) using an online shopping recommender system as a context. The study investigated three levels of explainability... Read More about How does explainability affect perceived transparency, trust, acceptance and usefulness?.