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All Outputs (27)

Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives (2025)
Presentation / Conference Contribution
Cameron, H. R., Reyes-Cruz, G., Piskopani, A.-M., Barnard, P., Boudouraki, A., Caleb-Solly, P., Castle-Green, S. D., Fischer, J. E., Hyde, R., Kucukyilmaz, A., & Maior, H. A. (2025, April). Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives. Presented at CHI '25: Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

Telepresence robots have the potential to change our experiences in galleries and museums, allowing for a range of hybrid interactions for visitors and museum professionals, improving accessibility, offering activities or information, and providing a... Read More about Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives.

Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM (2025)
Presentation / Conference Contribution
Schneiders, E., Seabrooke, T., Krook, J., Hyde, R., Leesakul, N., Clos, J., & E Fischer, J. (2025, April). Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM. Presented at CHI 2025: CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

Large Language Models (LLMs) are seemingly infiltrating every domain, and the legal context is no exception. In this paper, we present the results of three experiments (total N = 288) that investigated lay people’s willingness to act upon, and their... Read More about Objection Overruled! Lay People can Distinguish Large Language Models from Lawyers, but still Favour Advice from an LLM.

Not the Law's First Rodeo: Towards regulating trustworthy collaborative industrial embodied autonomous systems (2024)
Presentation / Conference Contribution
Leesakul, N., Clos, J., & Hyde, R. (2024, September). Not the Law's First Rodeo: Towards regulating trustworthy collaborative industrial embodied autonomous systems. Presented at TAS '24: Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas, USA

Does the law stifle technology adoption? At the surface, it may appear to be that there is a regulatory gap and, therefore, such uncertainty can hinder the development and deployment of collaborative industrial embodied autonomous systems (Cobots). C... Read More about Not the Law's First Rodeo: Towards regulating trustworthy collaborative industrial embodied autonomous systems.

Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM). (2024)
Presentation / Conference Contribution
Baguley, K., Fischer, J., & Hyde, R. (2024, September). Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM). Presented at Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas

We present a new prototype tool intended to enable SMOs without specialist expertise in the area to implement Automated Decision-Making (ADM) with confidence. We report on the design and (briefly) evaluation of the tool, demonstrating the potential u... Read More about Design and Evaluation of a Tool to assist Small-Medium Organisations (SMOs) to implement Automated Decision-Making (ADM)..

Making Sense of Stocks & Shares ISAs (2024)
Report
Hyde, R., & Reynolds, F. (2024). Making Sense of Stocks & Shares ISAs. The Investing and Saving Alliance

Legal and regulatory communications designed to help consumers aren’t doing their job. This isn’t new news. The FCA has challenged firms to improve their communications and design with the consumer in mind. The Consumer Duty is in motion. Nevertheles... Read More about Making Sense of Stocks & Shares ISAs.

“They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot (2023)
Presentation / Conference Contribution
Trigo, M. J. G., Reyes-Cruz, G., Maior, H. A., Pepper, C., Price, D., Leonard, P., Tochia, C., Hyde, R., Watson, N., & Fischer, J. E. (2023, August). “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot. Presented at IEEE RO-MAN 2023, Busan, South Korea

Increasingly, robots are adopted for routine tasks such as cleaning and disinfection of public spaces, raising questions about attitudes and trust of professional cleaners who might in future have robots as teammates, and whether the general public f... Read More about “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot.

AGRITRUST: A Testbed to Enable Trustworthy Smart AgriTech (2023)
Presentation / Conference Contribution
Dickinson, C., Nagaraja, S., Ahmed, C. M., & Hyde, R. (2023, July). AGRITRUST: A Testbed to Enable Trustworthy Smart AgriTech. Presented at Proceedings of the First International Symposium on Trustworthy Autonomous Systems, Edinburgh, UK

This paper presents the Squirrel Box, a robust device for outdoor soil and environmental monitoring, providing data on soil metrics, pH, NPK levels, and ambient conditions. Its data, transmitted over a LoRaWAN, aids data-driven farming and environmen... Read More about AGRITRUST: A Testbed to Enable Trustworthy Smart AgriTech.

Exploring Consumer Detriment in Immersive Gaming Technologies (2023)
Journal Article
Hyde, R., & Cartwright, P. (2023). Exploring Consumer Detriment in Immersive Gaming Technologies. Journal of Consumer Policy, 46(3), 335-361. https://doi.org/10.1007/s10603-023-09544-9

Recent technological advances have led to immersive consumer experiences becoming increasingly common. However, there has been relatively little discussion of the consumer detriment that results from the exploitation of immersion. In this article, we... Read More about Exploring Consumer Detriment in Immersive Gaming Technologies.

Virtual coercion and the vulnerable consumer: ‘loot boxes’ as aggressive commercial practices (2022)
Journal Article
Cartwright, P., & Hyde, R. (2022). Virtual coercion and the vulnerable consumer: ‘loot boxes’ as aggressive commercial practices. Legal Studies, 42(4), 555-575. https://doi.org/10.1017/lst.2022.7

Loot boxes have recently become a game mechanism of concern to policy-makers and regulators. The similarity between loot boxes and gambling is clear, and loot boxes and their regulation are commonly viewed through the lens of gambling. By contrast, v... Read More about Virtual coercion and the vulnerable consumer: ‘loot boxes’ as aggressive commercial practices.

Workplace 4.0: Exploring the Implications of Technology Adoption in Digital Manufacturing on a Sustainable Workforce (2022)
Journal Article
Leesakul, N., Oostveen, A.-M., Eimontaite, I., Wilson, M. L., & Hyde, R. (2022). Workplace 4.0: Exploring the Implications of Technology Adoption in Digital Manufacturing on a Sustainable Workforce. Sustainability, 14(6), Article 3311. https://doi.org/10.3390/su14063311

As part of the Industry 4.0 movement, the introduction of digital manufacturing technologies (DMTs) poses various concerns, particularly the impact of technology adoption on the workforce. In consideration of adoption challenges and implications, var... Read More about Workplace 4.0: Exploring the Implications of Technology Adoption in Digital Manufacturing on a Sustainable Workforce.

Now Wash Your Hands: Understanding Food Legislation Compliance in a Virtual Reality Kitchen (2020)
Presentation / Conference Contribution
Flintham, M., Hyde, R., Tennent, P., Meyer-Sahling, J.-H., & Moran, S. (2020, November). Now Wash Your Hands: Understanding Food Legislation Compliance in a Virtual Reality Kitchen. Presented at CHI PLAY '20: Proceedings of the Annual Symposium on Computer-Human Interaction in Play, Virtual Event, Canada

The Corrupt Kitchen is a room-scale virtual-reality game in which players act as a chef servicing a queue of customers. Tasked with making burgers, players must prepare the food while ensuring it is safe to eat, engaging explicitly and implicitly wit... Read More about Now Wash Your Hands: Understanding Food Legislation Compliance in a Virtual Reality Kitchen.

Assessing plain and intelligible language in the Consumer Rights Act: a role for reading scores? (2019)
Journal Article
Conklin, K., Hyde, R., & Parente, F. (2019). Assessing plain and intelligible language in the Consumer Rights Act: a role for reading scores?. Legal Studies, 39(3), 378-397. https://doi.org/10.1017/lst.2018.25

Under the Consumer Rights Act 2015 consumer contracts and consumer notices are required to be expressed in plain and intelligible language. This is a difficult concept to capture. Determining whether a contract is expressed in plain and intelligible... Read More about Assessing plain and intelligible language in the Consumer Rights Act: a role for reading scores?.

Charlesworth and Percy on Negligence (2018)
Book
Walton, C., Armitage, M., Cooper, R., Hyde, R., Kramer, P., & Todd, S. (Eds.). (2018). Charlesworth and Percy on Negligence. Sweet and Maxwell

Consumer behaviour and ICSS: exploring how consumers respond to Information, Connection and Signposting Services (2018)
Report
Conklin, K., Hyde, R., Parente, F., & Snowley, K. (2018). Consumer behaviour and ICSS: exploring how consumers respond to Information, Connection and Signposting Services

This research examines consumer behaviour when presented with search results and websites containing Information, Connection and Signposting Services ('ICSS') and provides policy recommendations aimed at ensuring that consumers are able to identify I... Read More about Consumer behaviour and ICSS: exploring how consumers respond to Information, Connection and Signposting Services.

Modernising consumer markets: a response to the consumer green paper (2018)
Book
Cartwright, P., Dunleavy, S., & Hyde, R. (2018). Modernising consumer markets: a response to the consumer green paper. Centre for Commercial Law, University of Notttingham

A response to the BEIS Green Paper Modernising Consumer Markets by Peter Cartwright, Sam Dunleavy and Richard Hyde who are Consumer Law and Policy specialists at the Centre for Commercial Law in the School of Law at the University of Nottingham.