Peter Tolmie
Supporting group interactions in museum visiting
Tolmie, Peter; Benford, Steve; Greenhalgh, Chris; Rodden, Tom; Reeves, Stuart
Authors
STEVE BENFORD steve.benford@nottingham.ac.uk
Dunford Chair in Computer Science
Chris Greenhalgh
TOM RODDEN TOM.RODDEN@NOTTINGHAM.AC.UK
Pro-Vice-Chancellor of Research & Knowledge Exchange
STUART REEVES STUART.REEVES@NOTTINGHAM.AC.UK
Associate Professor
Abstract
Ethnographic study in two contrasting museums highlights a widespread but rarely documented challenge for CSCW design. Visitors' engagement with exhibits often ends prematurely due to the need to keep up with or attend to fellow group members. We unpack the mechanics of these kinds of phenomena revealing how the behaviours of summoning, pressurizing, herding, sidelining, and rounding up, lead to the responses of following, skimming and digging in. We show how the problem is especially challenging where young children are involved. As an initial prompt we explore two ways in which CSCW could help address this challenge: enabling a more fluid association between information and exhibits; and helping reconfigure the social nature of visiting.
Citation
Tolmie, P., Benford, S., Greenhalgh, C., Rodden, T., & Reeves, S. (2014). Supporting group interactions in museum visiting.
Conference Name | 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 14) |
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End Date | Feb 19, 2014 |
Publication Date | Feb 1, 2014 |
Deposit Date | Jul 21, 2015 |
Publicly Available Date | Jul 21, 2015 |
Peer Reviewed | Peer Reviewed |
Keywords | Museums; Collaboration; Visiting practices; Ethnography |
Public URL | https://nottingham-repository.worktribe.com/output/997286 |
Publisher URL | http://dl.acm.org/citation.cfm?id=2531619&CFID=514611195&CFTOKEN=70886419 |
Additional Information | Published in: Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing. New York : ACM, 2014, ISBN: 978-1-4503-2540-0, pp. 1049-1059 , doi: 10.1145/2531602.2531619 |
Files
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