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Unregistered health care staff's perceptions of 12 hour shifts: an interview study

Thomson, Louise; Schneider, Justine M.; Hare Duke, Laurie

Authors

Justine M. Schneider

Laurie Hare Duke



Abstract

Aim

The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care.

Background

Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance.

Method

25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups.

Results

A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate.

Conclusion

The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors.

Citation

Thomson, L., Schneider, J. M., & Hare Duke, L. (in press). Unregistered health care staff's perceptions of 12 hour shifts: an interview study. Journal of Nursing Management, 25(7), https://doi.org/10.1111/jonm.12490

Journal Article Type Article
Acceptance Date Mar 20, 2017
Online Publication Date Aug 2, 2017
Deposit Date Jun 1, 2017
Publicly Available Date Aug 3, 2018
Journal Journal of Nursing Management
Print ISSN 0966-0429
Electronic ISSN 1365-2834
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 25
Issue 7
DOI https://doi.org/10.1111/jonm.12490
Keywords 12-hour shifts, Unregistered health care staff, Patient care, Work performance
Public URL http://eprints.nottingham.ac.uk/id/eprint/43325
Publisher URL http://onlinelibrary.wiley.com/doi/10.1111/jonm.12490/full
Copyright Statement Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf
Additional Information This is the peer reviewed version of the following article: Thomson L., Schneider J., & Hare Duke L. (2017) Journal of Nursing Management 25, 531–538. Unregistered health care staff's perceptions of 12 hour shifts: an interview study
which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/jonm.12490/full This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.

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Thomson Schneider and Hare Duke (2017) Un-registered healthcare staffs perceptions of 12 hour shifts - an interview study.pdf (810 Kb)
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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf





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