CAROL ZHANG's Outputs (27)

Should I Travel? Moral Motivation During Crises (2024)
Journal Article
Zhang, C. X., Fong, L., & Li, S. (2024). Should I Travel? Moral Motivation During Crises. Journal of China Tourism Research, https://doi.org/10.1080/19388160.2024.2329652

While our travel decisions involve many decisions related to the right or wrong way to behave, our understanding of morality in tourism is largely underdeveloped. Currently, we are hoping for a more responsible and sustainable future after the pandem... Read More about Should I Travel? Moral Motivation During Crises.

National identity and attachment among overseas Chinese children: Diaspora tourism experiences (2024)
Journal Article
Li, M., Liu, W., Zhang, C. X., & Dai, Z. (2024). National identity and attachment among overseas Chinese children: Diaspora tourism experiences. Journal of Travel Research, https://doi.org/10.1177/00472875231221673

Immigrants’ national identities in relation to their homelands have received considerable academic attention. Although childhood plays a substantial part in national identity, studies on diaspora tourism and immigrants have often overlooked children’... Read More about National identity and attachment among overseas Chinese children: Diaspora tourism experiences.

Intergroup Identity Conflict in Tourism: The Voice of the Tourist (2023)
Journal Article
Zhang, C. X., Fong, L., & McCabe, S. (in press). Intergroup Identity Conflict in Tourism: The Voice of the Tourist. Journal of Travel Research, https://doi.org/10.1177/00472875231217898

Over the last decade, political tensions between Hong Kong and mainland China over the territory’s status, culminating with the 2019/20 pro-democracy demonstrations, spilled over into tourism, with rising antagonism among “HongKongers” toward Chinese... Read More about Intergroup Identity Conflict in Tourism: The Voice of the Tourist.

Exploring tourists’ social identities in a similar-others destination: the case of Chinese tourists in North Korea (2023)
Journal Article
Chen, G., Bie, S., Zhang, C., & Li, Z. (2024). Exploring tourists’ social identities in a similar-others destination: the case of Chinese tourists in North Korea. Tourism Review, 79(4), 825-839. https://doi.org/10.1108/TR-11-2022-0593

Purpose: This study aims to contribute to social identity theory in tourism by exploring the reflections of Chinese tourists visiting North Korea and how they negotiate their intergroup identity in this similar-others destination.

Design/methodol... Read More about Exploring tourists’ social identities in a similar-others destination: the case of Chinese tourists in North Korea.

Tourist–Host Identity Risk: Scale Development and Consequences (2022)
Journal Article
Fong, L. H. N., Zhang, C. X., & Wang, Z. (2023). Tourist–Host Identity Risk: Scale Development and Consequences. Journal of Travel Research, 62(7), 1588-1604. https://doi.org/10.1177/00472875221127680

Risk perception has been an important construct in understanding tourists’ trip planning. Surprisingly, while tourists’ perceived tourist–host identity risk (THIR) plays an essential role in this process, its effects have been overlooked. Against thi... Read More about Tourist–Host Identity Risk: Scale Development and Consequences.

How to Benefit from Balancing External Knowledge Acquisition? A Chinese EIT Industry Case (2022)
Journal Article
Wang, J. M., Sun, Y. T., & Zhang, C. (2022). How to Benefit from Balancing External Knowledge Acquisition? A Chinese EIT Industry Case. Technological Forecasting and Social Change, 178, Article 121587. https://doi.org/10.1016/j.techfore.2022.121587

This paper develops an integrated framework and examines how the implicit property-knowledge heterogeneity, acquisition costs and interactivity embedded in external knowledge acquisition (EKA) affect firms’ innovation performance. This is done by dis... Read More about How to Benefit from Balancing External Knowledge Acquisition? A Chinese EIT Industry Case.

Promoting postcolonial destinations: Paradoxical relations between decolonization and 'East meets West' (2021)
Journal Article
Zhang, C., Yankholmes, A., & Morgan, N. (2022). Promoting postcolonial destinations: Paradoxical relations between decolonization and 'East meets West'. Tourism Management, 90, Article 104458. https://doi.org/10.1016/j.tourman.2021.104458

The ‘East meets West’ concept has been widely used by tourism promotion agencies and destination management organizations engaged in marketing postcolonial tourism destinations in Asia. However, the decolonized identity-making process behind this tou... Read More about Promoting postcolonial destinations: Paradoxical relations between decolonization and 'East meets West'.

“My place is your place” - Understanding how psychological ownership influences peer-to-peer service experiences (2021)
Journal Article
Pino, G., Nieto-Garcia, M., & Zhang, C. X. (2022). “My place is your place” - Understanding how psychological ownership influences peer-to-peer service experiences. Psychology and Marketing, 39(2), 390-401. https://doi.org/10.1002/mar.21603

This study aims to contribute to the growing literature on peer-to-peer services by investigating the relationships among three relevant aspects of such services, namely customers' identification with service providers, customers' feelings of psychol... Read More about “My place is your place” - Understanding how psychological ownership influences peer-to-peer service experiences.

A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism (2021)
Journal Article
Yang, Y., Zhang, C. X., & Rickly, J. M. (2021). A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism. Annals of Tourism Research, 91, Article 103313. https://doi.org/10.1016/j.annals.2021.103313

The COVID-19 pandemic has brought unparalleled impacts to the global tourism industry, thus inspiring a wave of academic research. This paper presents a review of the early literature on COVID-19 and tourism, representing 249 papers. The analysis rev... Read More about A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism.

When Hosts Trust Guests and Sharing Platforms: Trust in Sharing Economy (2021)
Journal Article
Zhang, C. X., Isaeva, N., & Li, S. (2022). When Hosts Trust Guests and Sharing Platforms: Trust in Sharing Economy. Journal of China Tourism Research, 18(3), 630-650. https://doi.org/10.1080/19388160.2021.1952124

The peer-to-peer accommodation business has become an important topic in tourism. While the sharing economy relies heavily on peer-to-peer interactions, understanding of this new form of business from the host perspective is still developing. Further... Read More about When Hosts Trust Guests and Sharing Platforms: Trust in Sharing Economy.

The influence of consumers' implicit self-theories on homestay accommodation selection (2021)
Journal Article
Leung, D., Phong, L. T., Fong, L. H. N., & Zhang, C. X. (2021). The influence of consumers' implicit self-theories on homestay accommodation selection. International Journal of Tourism Research, 23(6), 1059-1072. https://doi.org/10.1002/jtr.2462

In this study we aim to investigate whether entity and incremental theorists’ decision to choose/not choose homestay accommodation can be explained by their implicit self-theories. Drawing on data solicited from in-depth interviews with 44 travellers... Read More about The influence of consumers' implicit self-theories on homestay accommodation selection.

Non-Interaction and identity change through Covid-19 tourism (2021)
Journal Article
Zhang, C., Wang, L., & Rickly, J. (2021). Non-Interaction and identity change through Covid-19 tourism. Annals of Tourism Research, 89, Article 103211

The ongoing COVID-19 pandemic has challenged the fundamental desire for social interaction in international tourism. It is vital to understand how the loss of meaningful social interaction will impact on tourists' identity change. As the pandemic fir... Read More about Non-Interaction and identity change through Covid-19 tourism.

Acupuncture as a new cultural tourism product in Greater Bay Area – Stakeholders’ perspectives (2021)
Journal Article
Wilco, C. W. H., Luo, J., Zhang, C., & Kuo, A. (2022). Acupuncture as a new cultural tourism product in Greater Bay Area – Stakeholders’ perspectives. Journal of Global Scholars of Marketing Science, 32(1), 114-128. https://doi.org/10.1080/21639159.2020.1808842

Qi is a body network other than blood, nerve and lymph network being recognized by western medication and is identified by Chinese in thousand years ago. However, Qi network still remains relatively vague in the eyes of many scientists and people now... Read More about Acupuncture as a new cultural tourism product in Greater Bay Area – Stakeholders’ perspectives.

Signals of Hotel Effort on Enhancing IAQ and Booking Intention: Effect of Customer's Body Mass Index Associated with Sustainable Marketing in Tourism (2021)
Journal Article
Sun, B., Liu, L. Y., Chan, W. W., Zhang, C. X., & Chen, X. (2021). Signals of Hotel Effort on Enhancing IAQ and Booking Intention: Effect of Customer's Body Mass Index Associated with Sustainable Marketing in Tourism. Sustainability, 13(3), Article 1279. https://doi.org/10.3390/su13031279

Since outdoor air pollutants may penetrate into hotels, indoor air quality (IAQ) has recently developed as an important criterion for tourists' decision to choose traveling destinations and for business travelers to select accommodation. Thus, some h... Read More about Signals of Hotel Effort on Enhancing IAQ and Booking Intention: Effect of Customer's Body Mass Index Associated with Sustainable Marketing in Tourism.

Investigating the motivations and constraints of Chinese peer-to-peer accommodation hosts (2020)
Journal Article
Li, S., Fong, L., Zhang, C., & Chen, M. (2021). Investigating the motivations and constraints of Chinese peer-to-peer accommodation hosts. International Journal of Contemporary Hospitality Management, 33(1), 305-326. https://doi.org/10.1108/IJCHM-06-2020-0551

Purpose – This research aims to identify peer-to-peer (P2P) accommodation hosts’ perceived motivations and constraints, to examine the prediction of the motivation and constraint factors on hosts’ intention to continue business based on hosts’ attitu... Read More about Investigating the motivations and constraints of Chinese peer-to-peer accommodation hosts.

“(S)he’s so hearty”: Gender cues, stereotypes, and expectations of warmth in peer-to-peer accommodation services (2020)
Journal Article
Zhang, C. X., Pino, G., Zhang, C., & Wang, Z. (2020). “(S)he’s so hearty”: Gender cues, stereotypes, and expectations of warmth in peer-to-peer accommodation services. International Journal of Hospitality Management, 91, Article 102650. https://doi.org/10.1016/j.ijhm.2020.102650

The hospitality industry is witnessing continuous growth in the number of female travellers and female hosts available to accommodate travellers in their properties using peer-to-peer (P2P) service platforms. Cues that convey information about the ho... Read More about “(S)he’s so hearty”: Gender cues, stereotypes, and expectations of warmth in peer-to-peer accommodation services.

Luxury shopping tourism: views from Chinese post-1990s female tourists (2020)
Journal Article
Li, S. C., Zhang, C., Chen, X., & Wu, S. (2021). Luxury shopping tourism: views from Chinese post-1990s female tourists. Tourism Review, 76(2), 427-438. https://doi.org/10.1108/TR-08-2019-0335

Purpose: The study explores how the concept of the extended self influences luxury shopping tourism consumption among Chinese tourists. It explores why luxury shopping is important for Chinese tourists. Specifically, this study focuses on a strategic... Read More about Luxury shopping tourism: views from Chinese post-1990s female tourists.

Guanxi influences on women intrapreneurship (2020)
Journal Article
Zhang, C. X., Kimbu, A., Lin, P., & Ngoasong, M. (2020). Guanxi influences on women intrapreneurship. Tourism Management, 81, Article 104137. https://doi.org/10.1016/j.tourman.2020.104137

Drawing on the literature examining women intrapreneurship, Chinese guanxi and tourism, this article critically explores a theoretical framework for understanding guanxi influences on women intrapreneurship in a non-western and highly patriarchal des... Read More about Guanxi influences on women intrapreneurship.

Ontological mingling and mapping: Chinese tourism researchers’ experiences at international conferences (2020)
Journal Article
Zhang, J., & Zhang, C. (2021). Ontological mingling and mapping: Chinese tourism researchers’ experiences at international conferences. Tourism Geographies, 23(4), 873-894. https://doi.org/10.1080/14616688.2020.1757745

Within tourism studies, the 'critical turn' has evoked growing reflective and critical perspectives on the role of the researcher in producing knowledge. This has also led to calls for building an inclusive research community, particularly through in... Read More about Ontological mingling and mapping: Chinese tourism researchers’ experiences at international conferences.

Existentially Understanding Tourism In Locale: A Dwelling Perspective (2019)
Journal Article
Chen, X., Zhang, C., Stone, T., & Lamb, J. (2020). Existentially Understanding Tourism In Locale: A Dwelling Perspective. Annals of Tourism Research, 80, Article 102828. https://doi.org/10.1016/j.annals.2019.102828

This study draws heavily on Heidegger's post turn thinking of dwelling to provide a philosophically informed approach to comprehend host perceptions of tourism. The philosophical premise of dwelling, including (to) poetically dwell and the fourfold,... Read More about Existentially Understanding Tourism In Locale: A Dwelling Perspective.

Feeling superior? National identity and humour in British castles (2019)
Journal Article
Zhang, C. X., & Pearce, P. (2020). Feeling superior? National identity and humour in British castles. Tourism Recreation Research, 45(1), 30-41. https://doi.org/10.1080/02508281.2019.1632572

This study explores how humour in tourism can communicate facets of national identity. In particular, the paper focuses on the presentation by guides of two English and two Scottish castles. Drawing on multiple sources, including an analysis of promo... Read More about Feeling superior? National identity and humour in British castles.

Co-creation experience and place attachment: Festival evaluation (2019)
Journal Article
Zhang, C. X., Fong, L. H. N., & Li, S. (2019). Co-creation experience and place attachment: Festival evaluation. International Journal of Hospitality Management, 81, 193-204. https://doi.org/10.1016/j.ijhm.2019.04.013

Adopting customer-to-customer value co-creation logic, this study explored the underlying dimensions of the co-creation experience and its effects on the behavioral intention to attend festivals. The analysis focused on the role of place attachment a... Read More about Co-creation experience and place attachment: Festival evaluation.

National identity and cultural festivals in postcolonial destinations (2019)
Journal Article
Zhang, C. X., Fong, L., Li, S., & Phong Ly, T. P. (2019). National identity and cultural festivals in postcolonial destinations. Tourism Management, 73, 94-104. https://doi.org/10.1016/j.tourman.2019.01.013

The number of cultural festivals organised globally has increased primarily due to their significance in celebrating and promoting community values, ideologies, identity and continuity. This mixed-method study aims to understand the role national ide... Read More about National identity and cultural festivals in postcolonial destinations.

Not losing our collective face: Social identity and Chinese tourists' reflections on uncivilised behaviour (2019)
Journal Article
Zhang, C. X., Pearce, P., & Chen, G. (2019). Not losing our collective face: Social identity and Chinese tourists' reflections on uncivilised behaviour. Tourism Management, 73, 71-82. https://doi.org/10.1016/j.tourman.2019.01.020

The dramatic increase in the number of Chinese outbound tourists has sometimes generated negative media reports about their 'uncivilised' behaviour. The academic literature has only partially analysed such behaviour and its impacts on Chinese tourist... Read More about Not losing our collective face: Social identity and Chinese tourists' reflections on uncivilised behaviour.

A Framework for Environmental Mitigation in Convention and Exhibition Centers in the China Greater Bay Area (2019)
Journal Article
Chan, W., Mak, B., Lee, D., & Zhang, C. (2019). A Framework for Environmental Mitigation in Convention and Exhibition Centers in the China Greater Bay Area. Journal of Convention and Event Tourism, 20(1), 44-63. https://doi.org/10.1080/15470148.2018.1563011

The numerous participants in convention and exhibition (C&E) events and the consequently huge consumption of direct and indirect resources have increased the environmental pressure on C&E centers to implement environmentally friendly practices and pr... Read More about A Framework for Environmental Mitigation in Convention and Exhibition Centers in the China Greater Bay Area.

Politics of memories: Identity construction in museums (2018)
Journal Article
Zhang, C. X., Xiao, H., Morgan, N., & Ly, T. P. (2018). Politics of memories: Identity construction in museums. Annals of Tourism Research, 73, 116-130. https://doi.org/10.1016/j.annals.2018.09.011

This paper adopts collective memory theory to reveal processes through which heritage tourism stakeholders (re)construct contested national identity. Theoretically sensitised to identity crisis, the study analyses how Hong Kong and Macao heritage man... Read More about Politics of memories: Identity construction in museums.

Politics and tourism promotion: Hong Kong's myth making (2015)
Journal Article
Zhang, C., Decosta, P. L., & McKercher, B. (2015). Politics and tourism promotion: Hong Kong's myth making. Annals of Tourism Research, 54, 156-171. https://doi.org/10.1016/j.annals.2015.07.003

By using “crisis of identity” as background, this study analyses how post-colonial Hong Kong relies on myths that are grounded in its complex, centuries-old socio-cultural political heritage to convey through tourism an identity different and separat... Read More about Politics and tourism promotion: Hong Kong's myth making.