All Outputs (11)

Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis (2023)
Journal Article
Clark, J. R., Large, D. R., Shaw, E., Nichele, E., Galvez Trigo, M. J., Fischer, J. E., …Stanton, N. A. (2024). Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis. Applied Ergonomics, 114, Article 104152. https://doi.org/10.1016/j.apergo.2023.104152

Onboard virtual assistants with the ability to converse with users are gaining favour in supporting effective human-machine interaction to meet safe standards of operation in automated vehicles (AVs). Previous studies have highlighted the need to com... Read More about Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis.

"The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter (2023)
Journal Article
Heaton, D., Clos, J., Nichele, E., & Fischer, J. E. (in press). "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter. Personal and Ubiquitous Computing,

ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 million monthly users; however, there are concerns about the social impact of... Read More about "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter.

“They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot (2023)
Conference Proceeding
Trigo, M. J. G., Reyes-Cruz, G., Maior, H. A., Pepper, C., Price, D., Leonard, P., …Fischer, J. E. (2023). “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot. In 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN). https://doi.org/10.1109/RO-MAN57019.2023.10309364

Increasingly, robots are adopted for routine tasks such as cleaning and disinfection of public spaces, raising questions about attitudes and trust of professional cleaners who might in future have robots as teammates, and whether the general public f... Read More about “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot.

RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments (2023)
Conference Proceeding
Fuentes, C., Porcheron, M., & Fischer, J. E. (2023). RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments. In Proceedings of the 5th International Conference on Conversational User Interfaces (CUI '23). https://doi.org/10.1145/3571884.3597137

Building effective voice interfaces for the instruction of service robots in specialised environments is difficult due to the local knowledge of workers, such as specific terminology for objects and space, leading to limited data to train language mo... Read More about RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments.

Generative AI Considered Harmful (2023)
Conference Proceeding
Fischer, J. E. (2023). Generative AI Considered Harmful. In Proceedings of the 5th International Conference on Conversational User Interfaces (CUI '23). https://doi.org/10.1145/3571884.3603756

The recent months have seen an explosion of interest, hype, and concern about generative AI, driven by the release of ChatGPT. In this article I seek to explicate some potential and actual harms of the engineering and use of generative AI such as Cha... Read More about Generative AI Considered Harmful.

TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals (2023)
Conference Proceeding
Schneiders, E., Chamberlain, A., Fischer, J. E., Benford, S., Castle-Green, S., Ngo, V., …Mills, D. (2023). TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals. In TAS ‘23: Proceedings of The First International Symposium on Trustworthy Autonomous Systems 11-12 July 2023 Edinburgh, UK. https://doi.org/10.1145/3597512.3597517

Cat Royale is an artist-led exploration of trustworthy autonomous systems (TAS) created by the TAS Hub's creative ambassadors Blast Theory. A small community of cats inhabits a purpose built 'cat utopia' at the centre of which a robot arm tries to en... Read More about TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Conference Proceeding
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., …Maior, H. (2023). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. In TAS '23: Proceedings of the First International Symposium on Trustworthy Autonomous Systems (1-6). https://doi.org/10.1145/3597512.3597532

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation. In CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544549.3573871

Organisations wishing to maintain employee satisfaction for hybrid collaboration need to explore flexible solutions that provide value for both remote and on-site employees. In this case study, we report on the roll-out of a telepresence robot pilot... Read More about Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation.

"Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation. In HRI '23: Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (63-71). https://doi.org/10.1145/3568162.3576961

Mobile Robotic Telepresence (MRP) systems afford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology,... Read More about "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation.

Human-Robot Conversational Interaction (HRCI) (2023)
Conference Proceeding
McMillan, D., Jaber, R., Cowan, B. R., Fischer, J. E., Irfan, B., Cumbal, R., …Lee, M. (2023). Human-Robot Conversational Interaction (HRCI). In HRI '23 companion: companion of the ACM/IEEE International Conference on Human-Robot Interaction (923-925). https://doi.org/10.1145/3568294.3579954

Conversation is one of the primary methods of interaction between humans and robots. It provides a natural way of communication with the robot, thereby reducing the obstacles that can be faced through other interfaces (e.g., text or touch) that may c... Read More about Human-Robot Conversational Interaction (HRCI).

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.