Informality and Employment Relationships in Small Firms: Humour, Ambiguity and Straight?talking
(2012)
Journal Article
Mallett, O., & Wapshott, R. (2014). Informality and Employment Relationships in Small Firms: Humour, Ambiguity and Straight?talking. British Journal of Management, 25(1), 118-132. https://doi.org/10.1111/j.1467-8551.2012.00836.x
This paper presents in-depth qualitative research on three small professional service firms whose owner-managers sought to introduce greater degrees of formality in their firms' working practices and employment relationships. We focus on humour as an... Read More about Informality and Employment Relationships in Small Firms: Humour, Ambiguity and Straight?talking.