All Outputs (2)

The consumption of work: Representations and interpretations of the meaning of work at a UK university (2017)
Journal Article

This paper focuses on representations of the nexus of work, meaning and consumption as experienced by university students. We develop an empirically based argument that the meaning of work is being constructed as an object of consumption on a British... Read More about The consumption of work: Representations and interpretations of the meaning of work at a UK university.

Hearing music in service interactions: a theoretical and empirical analysis (2017)
Journal Article

There is an extensive literature concerned with the impact of music on customers. However, no study has examined its effects on service workers and their interactions with customers. Drawing together literatures on service work and music in everyday... Read More about Hearing music in service interactions: a theoretical and empirical analysis.