(Over)Trusting AI Recommendations: How System and Person Variables Affect Dimensions of Complacency
(2024)
Journal Article
Harbarth, L., Gößwein, E., Bodemer, D., & Schnaubert, L. (2024). (Over)Trusting AI Recommendations: How System and Person Variables Affect Dimensions of Complacency. International Journal of Human-Computer Interaction, 1-20. https://doi.org/10.1080/10447318.2023.2301250
Over-trusting AI systems can lead to complacency and decision errors. However, human and system variables may affect complacency and it is important to understand their interplay for HCI. In our experiment, 90 participants were confronted with traffi... Read More about (Over)Trusting AI Recommendations: How System and Person Variables Affect Dimensions of Complacency.