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Towards the development of a simulator for investigating the impact of people management practices on retail performance

Siebers, Peer-Olaf; Aickelin, Uwe; Celia, Helen; Clegg, Chris

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Authors

Uwe Aickelin

Helen Celia

Chris Clegg



Contributors

Simon J.E. Taylor
Editor

Abstract

Often models for understanding the impact of management practices on retail performance are developed under the assumption of stability, equilibrium and linearity, whereas retail operations are considered in reality to be dynamic, non-linear and complex. Alternatively, discrete event and agent-based modelling are approaches that allow the development of simulation models of heterogeneous non-equilibrium systems for testing out different scenarios.
When developing simulation models one has to abstract and simplify from the real world, which means that one has to try and capture the ‘essence’ of the system required for developing a representation of the mechanisms that drive the progression in the real system. Simulation models can be developed at different levels of abstraction. To know the appropriate level of abstraction for a specific application is often more of an art than a science. We have developed a retail branch simulation model to investigate which level of model accuracy is required for such a model to obtain meaningful results for practitioners.

Citation

Siebers, P.-O., Aickelin, U., Celia, H., & Clegg, C. (2014). Towards the development of a simulator for investigating the impact of people management practices on retail performance. In S. J. Taylor (Ed.), Agent-based modeling and simulation (97-132). Palgrave Macmillan. https://doi.org/10.1057/9781137453648_7

Acceptance Date Sep 4, 2013
Online Publication Date Aug 1, 2014
Publication Date Aug 1, 2014
Deposit Date Mar 17, 2015
Publicly Available Date Mar 17, 2015
Publisher Palgrave Macmillan
Peer Reviewed Peer Reviewed
Pages 97-132
Series Title OR essentials
Book Title Agent-based modeling and simulation
ISBN 9781137453624
DOI https://doi.org/10.1057/9781137453648_7
Public URL https://nottingham-repository.worktribe.com/output/994870
Publisher URL https://link.springer.com/chapter/10.1057/9781137453648_7
Additional Information Rreproduced with permission of Palgrave Macmillan.
Contract Date Mar 17, 2015

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