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Families and mobile devices in museums: designing for integrated experiences

Rennick-Egglestone, Stefan; Brundell, Patrick; Koleva, Boriana; Roussou, Maria; Chaffardon, Christophe; Benford, Steve


Maria Roussou

Christophe Chaffardon

Dunford Chair in Computer Science


This paper presents an observational study of eight families engaging with a bespoke tablet experience produced for a space science centre. It documents the various ways in which family members orientate themselves to the usage of technology in this environment, with a particular focus on the work done to manage the tablet and facilitate the engagement of younger children with the narrative of the experience. These findings are considered in the broader context of the need to design experiences that cater for engagement by families as a whole. We conclude by motivating the need for technologies that are robust in light of regular disengagement and by family members, and which provide functionality to directly support facilitation work.


Rennick-Egglestone, S., Brundell, P., Koleva, B., Roussou, M., Chaffardon, C., & Benford, S. (2016). Families and mobile devices in museums: designing for integrated experiences. Journal on Computing and Cultural Heritage, 9(2), Article 11.

Journal Article Type Article
Acceptance Date Feb 4, 2016
Publication Date May 1, 2016
Deposit Date Mar 2, 2016
Publicly Available Date May 24, 2016
Journal Journal on Computing and Cultural Heritage
Print ISSN 1556-4673
Electronic ISSN 1556-4673
Publisher Association for Computing Machinery (ACM)
Peer Reviewed Peer Reviewed
Volume 9
Issue 2
Article Number 11
Keywords Mobile experience design, museum studies, facilitation work
Public URL
Publisher URL
Additional Information © ACM, 2016. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Journal on Computing and Cultural Heritage, vol. 9, issue 2, (2016)


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