Families and mobile devices in museums: designing for integrated experiences

Rennick-Egglestone, Stefan; Brundell, Patrick; Koleva, Boriana; Roussou, Maria; Chaffardon, Christophe; Benford, Steve

Abstract

This paper presents an observational study of eight families engaging with a bespoke tablet experience produced for a space science centre. It documents the various ways in which family members orientate themselves to the usage of technology in this environment, with a particular focus on the work done to manage the tablet and facilitate the engagement of younger children with the narrative of the experience. These findings are considered in the broader context of the need to design experiences that cater for engagement by families as a whole. We conclude by motivating the need for technologies that are robust in light of regular disengagement and by family members, and which provide functionality to directly support facilitation work.

Citation

Rennick-Egglestone, S., Brundell, P., Koleva, B., Roussou, M., Chaffardon, C., & Benford, S. (2016). Families and mobile devices in museums: designing for integrated experiences. Journal on Computing and Cultural Heritage, 9(2), Article 11. https://doi.org/10.1145/2891416

• Journal Article Type: Article
• Acceptance Date: Feb 4, 2016
• Publication Date: May 1, 2016
• Deposit Date: Mar 2, 2016
• Publicly Available Date: May 24, 2016
• Journal: Journal on Computing and Cultural Heritage
• Print ISSN: 1556-4673
• Electronic ISSN: 1556-4711
• Publisher: Association for Computing Machinery (ACM)
• Peer Reviewed: Peer Reviewed
• Volume: 9
• Issue: 2
• Article Number: 11
• DOI: https://doi.org/10.1145/2891416
• Keywords: Mobile experience design, museum studies, facilitation work
• Public URL: https://nottingham-repository.worktribe.com/output/976914
• Publisher URL: http://dl.acm.org/citation.cfm?id=2891416
• Additional Information: © ACM, 2016. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Journal on Computing and Cultural Heritage, vol. 9, issue 2, (2016) http://doi.acm.org/10.1145/2891416.
• Contract Date: Mar 2, 2016