Designing the Audience Journey through Repeated Experiences

Benford, Steve; Greenhalgh, Chris; Hazzard, Adrian; Chamberlain, Alan; Kallionpää, Maria; Weigl, David M.; Page, Kevin R.; Lin, Mengdie

Abstract

We report on the design, premiere and public evaluation of a multifaceted audience interface for a complex non-linear musical performance called Climb! which is particularly suited to being experienced more than once. This interface is designed to enable audiences to understand and appreciate the work, and integrates a physical instrument and staging, projected visuals, personal devices and an online archive. A public premiere concert comprising two performances of Climb! revealed how the audience reoriented to the second performance through growing understanding and comparison to the first. Using trajectories as an analytical framework for the audience ‘journey’ made apparent: how the trajectories of a single performance are embedded within the larger trajectories of a concert and the creative work as a whole; the distinctive demands of understanding and interpretation; and the potential of the archive in enabling appreciation across repeated performances.

Citation

Benford, S., Greenhalgh, C., Hazzard, A., Chamberlain, A., Kallionpää, M., Weigl, D. M., …Lin, M. (2018). Designing the Audience Journey through Repeated Experiences. In CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (1-12). https://doi.org/10.1145/3173574.3174142

• Conference Name: CHI '18: CHI Conference on Human Factors in Computing Systems
• Conference Location: Montreal, QC, Canada
• Start Date: Apr 21, 2018
• End Date: Apr 26, 2018
• Acceptance Date: Jan 8, 2018
• Online Publication Date: Apr 21, 2018
• Publication Date: Apr 21, 2018
• Deposit Date: Jan 9, 2018
• Publicly Available Date: Apr 21, 2018
• Publisher: Association for Computing Machinery (ACM)
• Peer Reviewed: Peer Reviewed
• Volume: 2018-April
• Pages: 1-12
• Book Title: CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
• ISBN: 9781450356206
• DOI: https://doi.org/10.1145/3173574.3174142
• Keywords: Spectator interfaces; music; performance; journey; trajectory; piano; instrument; public displays; archives
• Public URL: https://nottingham-repository.worktribe.com/output/927274
• Publisher URL: https://dl.acm.org/doi/10.1145/3173574.3174142
• Additional Information: Published in: Proceedings of the 2018 Conference on Human Factors in Computing Systems (CHI'18), Montreal QC, Canada, 21-26 April 2018. Paper 568. New York : ACM, 2018. ISBN 978-1-4503-5620-6. doi:10.1145/3173574.3174142