Matthew Thomas Naybour
Evaluation of a community pharmacy dispensing process using a coloured Petri Net
Naybour, Matthew Thomas; Remenyte-Prescott, Rasa; Boyd, Matthew J.
Authors
RASA REMENYTE-PRESCOTT R.REMENYTE-PRESCOTT@NOTTINGHAM.AC.UK
Associate Professor
Professor MATTHEW BOYD matthew.boyd@nottingham.ac.uk
Professor of Medicines Safety
Contributors
Stein Haugen
Editor
Anne Barros
Editor
Coen van Gulijk
Editor
Trond Kongsvik
Editor
Jan Erik Vinnem
Editor
Abstract
UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant inefficiencies in the delivery of primary healthcare. This paper presents a modelling approach for analysing the reliability and efficiency of community pharmacies performance using a Coloured Petri Net (CPN) methodology. The model considers how single prescriptions are processed, the use of staff resources, and the occurrence of errors. The CPN evaluates performance over a set of key performance indicators. Results are validated, where possible, against published studies of community pharmacies.
Citation
Naybour, M. T., Remenyte-Prescott, R., & Boyd, M. J. (2018). Evaluation of a community pharmacy dispensing process using a coloured Petri Net. In S. Haugen, A. Barros, C. van Gulijk, T. Kongsvik, & J. E. Vinnem (Eds.), Safety and Reliability : Safe Societies in a Changing World : Proceedings of ESREL 2018, June 17-21, 2018, Trondheim, Norway (2059-2066). https://doi.org/10.1201/9781351174664-259
Conference Name | 28th International European Safety and Reliability Conference (ESREL 2018) |
---|---|
Conference Location | Trondheim, Norway |
Start Date | Jun 17, 2018 |
End Date | Jun 21, 2018 |
Acceptance Date | Jan 31, 2018 |
Online Publication Date | Jun 14, 2018 |
Publication Date | 2018 |
Deposit Date | Mar 2, 2018 |
Publicly Available Date | Mar 29, 2024 |
Peer Reviewed | Peer Reviewed |
Pages | 2059-2066 |
Book Title | Safety and Reliability : Safe Societies in a Changing World : Proceedings of ESREL 2018, June 17-21, 2018, Trondheim, Norway |
ISBN | 9780815386827 |
DOI | https://doi.org/10.1201/9781351174664-259 |
Public URL | https://nottingham-repository.worktribe.com/output/907915 |
Publisher URL | https://www.taylorfrancis.com/books/e/9781351174657/chapters/10.1201%2F9781351174664-259 |
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