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Evaluation of a community pharmacy dispensing process using a Coloured Petri Net

Naybour, Matthew Thomas; Remenyte-Prescott, Rasa; Boyd, Matthew J.

Authors

Matthew Thomas Naybour



Contributors

Stein Haugen
Editor

Anne Barros
Editor

Coen van Gulijk
Editor

Trond Kongsvik
Editor

Jan Erik Vinnem
Editor

Abstract

UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant inefficiencies in the delivery of primary healthcare. This paper presents a modelling approach for analysing the reliability and efficiency of community pharmacies performance using a Coloured Petri Net (CPN) methodology. The model consider show single prescriptions are processed, the use of staff resources, and the occurrence of errors. The CPN evaluates performance over a set of key performance indicators. Results are validated, where possible, against published studies of community pharmacies.

Start Date Jun 17, 2018
Publication Date Jun 3, 2018
Peer Reviewed Peer Reviewed
Book Title Safety and Reliability : Safe Societies in a Changing World : Proceedings of ESREL 2018, June 17-21, 2018, Trondheim, Norway
ISBN 9781351174657
APA6 Citation Naybour, M. T., Remenyte-Prescott, R., & Boyd, M. J. (2018). Evaluation of a community pharmacy dispensing process using a Coloured Petri Net. In S. Haugen, J. E. Vinnem, A. Barros, C. van Gulijk, & T. Kongsvik (Eds.), Safety and Reliability : Safe Societies in a Changing World : Proceedings of ESREL 2018, June 17-21, 2018, Trondheim, Norway. https://doi.org/10.1201/9781351174664-259
DOI https://doi.org/10.1201/9781351174664-259
Publisher URL https://www.taylorfrancis.com/books/e/9781351174657/chapters/10.1201%2F9781351174664-259
Copyright Statement Copyright information regarding this work can be found at the following address: http://eprints.nottingh.../end_user_agreement.pdf

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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf


Evaluation of a community pharmacy dispensing process using a Coloured Petri Net.pdf (592 Kb)
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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf





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