Social implications of agent-based planning support for human teams

Jiang, Wenchao; Fischer, Joel E.; Greenhalgh, Chris; Ramchurn, Sarvapali D.; Wu, Feng; Jennings, Nicholas R.; Rodden, Tom

Abstract

We present a field trial of how instructions from an intelligent planning agent are dealt with by distributed human teams, in a time-critical task setting created through a mixed-reality game. We conduct interaction analysis to examine video recorded field observations and game log data. The findings highlight the social process by which players interpret and negotiate the agent guidance as well as how these are intertwined with social dynamics of the teams. The insights can be used to develop an understanding of interactional issues around automated team instructions and inform the design of human-centred planning support systems.

Citation

Jiang, W., Fischer, J. E., Greenhalgh, C., Ramchurn, S. D., Wu, F., Jennings, N. R., & Rodden, T. Social implications of agent-based planning support for human teams. Presented at Collaboration Technologies and Systems (CTS), 2014 International Conference on

• Conference Name: Collaboration Technologies and Systems (CTS), 2014 International Conference on
• End Date: May 23, 2014
• Publication Date: May 19, 2014
• Deposit Date: Jan 29, 2016
• Publicly Available Date: Jan 29, 2016
• Peer Reviewed: Peer Reviewed
• Keywords: Multi-Agent Systems, Planning (Artificial Intelligence), Social Sciences Computing, Agent Guidance, Agent-Based Planning Support, Automated Team Instructions, Distributed Human Team Social Dynamics, Game Log Data, Human-Centred Planning Support Systems, I
• Public URL: https://nottingham-repository.worktribe.com/output/728410
• Publisher URL: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6867582
• Additional Information: Published in: Collaboration Technologies and Systems (CTS), 2014 International Conference on. IEEE, 2014, ISBN: 978-1-4799-5157-4. pp. 310-317, doi: 10.1109/CTS.2014.6867582 ©2014 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.