Lessons Learnt Co-creating a Massive Open Online Course (MOOC) on Refugees' Health Integration

Dratsiou, Ioanna; Varella, Annita; Gkrimoura, Anastasia; Tsoupouroglou, Iraklis; Konstantinidis, Stathis; Stathakarou, Natalia; Karlgren, Klas; Harjani, Maxine G.; Segura Segura, Maria; Salcedo, Vicente Traver; Bamidis, Pangiotis D.

Abstract

Refugee integration into healthcare is a global challenge, with millions facing barriers in accessing healthcare services due to language, cultural differences, and limited health literacy. In response to these challenges, this study explores the experiences and recommendations contributed by individuals directly involved in the co-design and co-creation of a Massive Open Online Course (MOOC) and its effectiveness in addressing refugees' integration into the European healthcare system. A bimodal research approach was employed, combining qualitative insights from individuals involved in the design and development of the MOOC and quantitative data from refugees and professionals engaged in the MOOC's evaluation. Stakeholder discussions were conducted to explore experiences, challenges, and recommendations related to the MOOC development. Additionally, a Computer System Usability Questionnaire (CSUQ) was administered to evaluate the MOOC's usability, quality, and interface. Stakeholder discussions emphasized the importance of collaboration, cultural sensitivity, and participatory design in MOOC development. Involving stakeholders and refugees in this participatory process ensured that the MOOC addressed real-world needs and experiences. Additionally, CSUQ results indicated high participant satisfaction with the MOOC, with digital users' literacy level and educational background influencing their perceptions. In summary, this study contributes to the ongoing discussion on refugee healthcare integration and the role of digital education in this context.

Citation

Dratsiou, I., Varella, A., Gkrimoura, A., Tsoupouroglou, I., Konstantinidis, S., Stathakarou, N., Karlgren, K., Harjani, M. G., Segura Segura, M., Salcedo, V. T., & Bamidis, P. D. (2025). Lessons Learnt Co-creating a Massive Open Online Course (MOOC) on Refugees' Health Integration. International Journal of Changes in Education, https://doi.org/10.47852/bonviewIJCE52024606

• Journal Article Type: Article
• Acceptance Date: Mar 7, 2025
• Online Publication Date: Mar 27, 2025
• Publication Date: Mar 27, 2025
• Deposit Date: Apr 30, 2025
• Publicly Available Date: May 2, 2025
• Journal: International Journal of Changes in Education
• Electronic ISSN: 3029-133X
• Peer Reviewed: Peer Reviewed
• DOI: https://doi.org/10.47852/bonviewIJCE52024606
• Keywords: massive open online courses (MOOCs), refugees’ health education, healthcare integration, best practices, digital healthawareness, e-learning, participatory approach, co-creation, ASPIRE framework, focus group
• Public URL: https://nottingham-repository.worktribe.com/output/48357956
• Publisher URL: https://ojs.bonviewpress.com/index.php/IJCE/article/view/4606