A scoping review of the drivers and barriers influencing healthcare professionals’ behavioral intentions to comply with electronic health record data privacy policy

Alhassani, Nabil D; Windle, Richard; Konstantinidis, Stathis Th

Abstract

Objective:

Electronic Health Records (EHRs) are now an integral part of health systems in middle and high-income countries despite recognized deficits in the digital competencies of Healthcare Professionals (HCPs). Therefore, we undertook a scoping review of factors influencing compliance with EHR data privacy policies.

Methods:

Seven databases revealed 27 relevant studies, covering a range of countries, professional groups, and research methods. The diverse nature of these factors meant that 18 separate theoretical frameworks representing technology-acceptance to behavioral psychology were used to interpret these.

Results:

The predominant factors influencing compliance with EHR data privacy policies included confidence and competence to comply, perceived ease of use, facilitatory environmental factors, perceived usefulness, fear that non-compliance would be detected and/or punished and the expectations of others.

Conclusion:

Human factors such as attitudes, social pressure, confidence, and perceived usefulness are as important as technical factors and must be addressed to improve compliance.

Citation

Alhassani, N. D., Windle, R., & Konstantinidis, S. T. (2024). A scoping review of the drivers and barriers influencing healthcare professionals’ behavioral intentions to comply with electronic health record data privacy policy. Health Informatics Journal, 30(4), https://doi.org/10.1177/14604582241296398

• Journal Article Type: Article
• Acceptance Date: Oct 15, 2024
• Online Publication Date: Oct 22, 2024
• Publication Date: Oct 22, 2024
• Deposit Date: Nov 15, 2024
• Publicly Available Date: Nov 19, 2024
• Journal: Health Informatics Journal
• Print ISSN: 1460-4582
• Electronic ISSN: 1741-2811
• Publisher: SAGE Publications
• Peer Reviewed: Peer Reviewed
• Volume: 30
• Issue: 4
• DOI: https://doi.org/10.1177/14604582241296398
• Keywords: data security and confidentiality, electronic health record, healthcare policy, human factors, privacy policy
• Public URL: https://nottingham-repository.worktribe.com/output/40984956
• Publisher URL: https://journals.sagepub.com/doi/10.1177/14604582241296398