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Conceptualizing Dementia Crisis and Preferences for Resolution: A Public Perspective

Yates, Jen; Stanyon, Miriam; Redley, Marcus; Coleston-Shields, Donna Maria


Assistant Professor in Mental Health

Miriam Stanyon

Marcus Redley

Donna Maria Coleston-Shields


Background: Crisis intervention services for people with dementia in the UK are poorly defined with no standardised model of working. This may be due to the lack of a clear conceptualisation of dementia crisis, resulting in variation in national service delivery.
Methods: This study employed a novel public engagement questionnaire data collection technique with 57 participants to gain an updated perspective on the concept of health-related crisis from the point of view of the public.
Results: Analysis revealed crisis as a transformational moment that may arrive unexpectedly, but could also be the culmination of a sequence of events. Crisis resolution requires external and expert help, and associated feelings of panic and despair can engender the task of resolution by oneself insurmountable.
Conclusions: Participants had clear expectations of crisis intervention services, with initial practical and emotional support to reduce risks, and a person-centred approach with family involvement.


Yates, J., Stanyon, M., Redley, M., & Coleston-Shields, D. M. (2020). Conceptualizing Dementia Crisis and Preferences for Resolution: A Public Perspective. Journal of Primary Care and Community Health, 11,

Journal Article Type Article
Acceptance Date Apr 17, 2020
Online Publication Date May 26, 2020
Publication Date May 26, 2020
Deposit Date Apr 23, 2020
Publicly Available Date May 26, 2020
Journal Journal of Primary Care & Community Health
Print ISSN 2150-1319
Electronic ISSN 2150-1327
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 11
Keywords Public Health, Environmental and Occupational Health; Community and Home Care
Public URL
Publisher URL
Additional Information Running head: Public perceptions of dementia crisis


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