Manage risk of sustainable product–service systems: a case-based operations research approach

Wang, Xiaojun; Chen, Xu; Durugbo, Christopher; Cai, Ziming

Abstract

© 2018, Springer Science+Business Media, LLC, part of Springer Nature. Sustainable product–service systems (SusPSSs) offer an innovation-driven approach to production based on providing results or functions with minimal material use and emissions. Networks of SusPSSs partners are central to the decision-making of sustainability policies. Evaluations and assessments of network-oriented risks sources are therefore crucial to informing an industrial firm’s reorientation towards SusPSS. Traditionally, these risks beleaguer production and continue to grow in significance with complex production and innovation processes. This article presents a novel operations research application for evaluating network-oriented risks of industrial firms in pursuing SusPSSs. The model conceptualises a framework for network risk metrics and applies a fuzzy-based multi-criteria decision-making technique to evaluate levels of risk associated with reorientations to SusPSS approaches. It takes explicit account of multiple risk sources in aiding decision-making and assists in indicating strategies for improving business sustainability. In addition, it compares and ranks alternative SusPSSs as a system and on an indicator basis, which is a practical and effective decision support tool. A case study of an industrial firm is conducted to verify the effectiveness and applicability of the proposed approach in supporting firms’ decision on SusPSSs.

Citation

Wang, X., Chen, X., Durugbo, C., & Cai, Z. (2018). Manage risk of sustainable product–service systems: a case-based operations research approach. Annals of Operations Research, 291, 897–920. https://doi.org/10.1007/s10479-018-3051-4

• Journal Article Type: Article
• Acceptance Date: Sep 10, 2018
• Online Publication Date: Sep 12, 2018
• Publication Date: 2018-08
• Deposit Date: Oct 22, 2018
• Publicly Available Date: Sep 1, 2019
• Journal: Annals of Operations Research
• Print ISSN: 0254-5330
• Electronic ISSN: 1572-9338
• Publisher: Springer Verlag
• Peer Reviewed: Peer Reviewed
• Volume: 291
• Pages: 897–920
• DOI: https://doi.org/10.1007/s10479-018-3051-4
• Keywords: Sustainability, Product-service systems, Supply network risks, Multi-criteria decision-making
• Public URL: https://nottingham-repository.worktribe.com/output/1178436
• Publisher URL: https://link.springer.com/article/10.1007%2Fs10479-018-3051-4