Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers

Wang, Yihong; Papangelis, Konstantinos; Khan, Vassilis-Javed; Lykourentzou, Ioanna; Chamberlain, Alan; Saker, Michael

Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers

Wang, Yihong; Papangelis, Konstantinos; Khan, Vassilis-Javed; Lykourentzou, Ioanna; Chamberlain, Alan; Saker, Michael

Authors

Yihong Wang

Konstantinos Papangelis

Vassilis-Javed Khan

Ioanna Lykourentzou

ALAN CHAMBERLAIN alan.chamberlain@nottingham.ac.uk
Senior Research Fellow

Michael Saker

Abstract

Recent research highlights the potential of crowdsourcing in China. Yet very few studies explore the workplace context and experiences of Chinese crowdworkers. Those that do, focus mainly on the work experiences of solo crowdworkers but do not deal with issues pertaining to the substantial amount of people working in 'crowdfarms'. This article addresses this gap as one of its primary concerns. Drawing on a study that involves 48 participants, our research explores, compares and contrasts the work experiences of solo crowdworkers to those of crowdfarm workers. Our findings illustrate that the work experiences and context of the solo workers and crowdfarm workers are substantially different, with regards to their motivations, the ways they engage with crowdsourcing, the tasks they work on, and the crowdsourcing platforms they utilize. Overall, our study contributes to furthering the understandings on the work experiences of crowdworkers in China.

Citation

Wang, Y., Papangelis, K., Khan, V., Lykourentzou, I., Chamberlain, A., & Saker, M. (2020). Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, April 2020

Conference Name	CHI 2020 - Conference on Human Factors in Computing Systems
Start Date	Apr 25, 2020
End Date	Apr 30, 2020
Acceptance Date	Dec 9, 2019
Online Publication Date	Apr 30, 2020
Publication Date	Apr 30, 2020
Deposit Date	Jan 13, 2020
Publicly Available Date	May 18, 2020
Publisher	Association for Computing Machinery (ACM)
Volume	12
Book Title	CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, April 2020
Public URL	https://nottingham-repository.worktribe.com/output/3718474
Publisher URL	https://dl.acm.org/doi/10.1145/3313831.3376473
Related Public URLs	https://chi2020.acm.org/
Additional Information	Yihong Wang, Konstantinos Papangelis, Michel Saker, Ioanna Lykourentzou, Alan Chamberlain, and Vassilis-Javed Khan. 2020. Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers. In CHI Conference on Human Factors in Computing Systems (CHI '20), April 25–30, 2020, Honolulu, HI, USA. ACM, New York, NY, USA 14 Pages. https://doi.org/10.1145/3313831.3376473