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Outputs (74)

The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction (2024)
Conference Proceeding
Abioye, A. O., Hunt, W., Gu, Y., Schneiders, E., Naiseh, M., Fischer, J. E., …Sevegnani, M. (2024). The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction. In HRI ’24 Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction. https://doi.org/10.1145/3610978.3640725

Formal Modelling is often used as part of the design and testing process of software development to ensure that components operate within suitable bounds even in unexpected circumstances. In this paper, we use predictive formal modelling (PFM) at run... Read More about The Effect of Predictive Formal Modelling at Runtime on Performance in Human-Swarm Interaction.

Designing Multispecies Worlds for Robots, Cats, and Humans (2024)
Conference Proceeding
Schneiders, E., Benford, S., Chamberlain, A., Mancini, C., Castle-Green, S., Ngo, V., …Fischer, J. (in press). Designing Multispecies Worlds for Robots, Cats, and Humans. In Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI ’24), May 11–16, 2024, Honolulu, HI, USA. https://doi.org/10.1145/3613904.3642115

We reflect on the design of a multispecies world centred around a be-spoke enclosure in which three cats and a robot arm coexist for six hours a day during a twelve-day installation as part of an artist-led project. In this paper, we present the proj... Read More about Designing Multispecies Worlds for Robots, Cats, and Humans.

Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space (2024)
Conference Proceeding
Benford, S., Mancini, C., Chamberlain, A., Schneiders, E., Castle-Green, S., Fischer, J., …Ju, R. F. (in press). Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space.

While ethical challenges are widely discussed in HCI, far less is reported about the ethical processes that researchers routinely navigate. We reflect on a multispecies project that negotiated an especially complex ethical approval process. Cat Royal... Read More about Charting Ethical Tensions in Multispecies Technology Research through Beneficiary-Epistemology Space.

Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis (2023)
Journal Article
Clark, J. R., Large, D. R., Shaw, E., Nichele, E., Galvez Trigo, M. J., Fischer, J. E., …Stanton, N. A. (2024). Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis. Applied Ergonomics, 114, Article 104152. https://doi.org/10.1016/j.apergo.2023.104152

Onboard virtual assistants with the ability to converse with users are gaining favour in supporting effective human-machine interaction to meet safe standards of operation in automated vehicles (AVs). Previous studies have highlighted the need to com... Read More about Identifying interaction types and functionality for automated vehicle virtual assistants: An exploratory study using speech acts cluster analysis.

"The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter (2023)
Journal Article
Heaton, D., Clos, J., Nichele, E., & Fischer, J. E. (in press). "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter. Personal and Ubiquitous Computing,

ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 million monthly users; however, there are concerns about the social impact of... Read More about "The ChatGPT bot is causing panic now -but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter.

“They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot (2023)
Conference Proceeding
Trigo, M. J. G., Reyes-Cruz, G., Maior, H. A., Pepper, C., Price, D., Leonard, P., …Fischer, J. E. (2023). “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot. In 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN). https://doi.org/10.1109/RO-MAN57019.2023.10309364

Increasingly, robots are adopted for routine tasks such as cleaning and disinfection of public spaces, raising questions about attitudes and trust of professional cleaners who might in future have robots as teammates, and whether the general public f... Read More about “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot.

Generative AI Considered Harmful (2023)
Conference Proceeding
Fischer, J. E. (2023). Generative AI Considered Harmful. In Proceedings of the 5th International Conference on Conversational User Interfaces (CUI '23). https://doi.org/10.1145/3571884.3603756

The recent months have seen an explosion of interest, hype, and concern about generative AI, driven by the release of ChatGPT. In this article I seek to explicate some potential and actual harms of the engineering and use of generative AI such as Cha... Read More about Generative AI Considered Harmful.

RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments (2023)
Conference Proceeding
Fuentes, C., Porcheron, M., & Fischer, J. E. (2023). RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments. In Proceedings of the 5th International Conference on Conversational User Interfaces (CUI '23). https://doi.org/10.1145/3571884.3597137

Building effective voice interfaces for the instruction of service robots in specialised environments is difficult due to the local knowledge of workers, such as specific terminology for objects and space, leading to limited data to train language mo... Read More about RoboClean: Contextual Language Grounding for Human-Robot Interactions in Specialised Low-Resource Environments.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Conference Proceeding
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., …Maior, H. (2023). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. In TAS '23: Proceedings of the First International Symposium on Trustworthy Autonomous Systems (1-6). https://doi.org/10.1145/3597512.3597532

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals (2023)
Conference Proceeding
Schneiders, E., Chamberlain, A., Fischer, J. E., Benford, S., Castle-Green, S., Ngo, V., …Mills, D. (2023). TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals. In TAS ‘23: Proceedings of The First International Symposium on Trustworthy Autonomous Systems 11-12 July 2023 Edinburgh, UK. https://doi.org/10.1145/3597512.3597517

Cat Royale is an artist-led exploration of trustworthy autonomous systems (TAS) created by the TAS Hub's creative ambassadors Blast Theory. A small community of cats inhabits a purpose built 'cat utopia' at the centre of which a robot arm tries to en... Read More about TAS for Cats: An Artist-led Exploration of Trustworthy Autonomous Systems for Companion Animals.

Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation. In CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544549.3573871

Organisations wishing to maintain employee satisfaction for hybrid collaboration need to explore flexible solutions that provide value for both remote and on-site employees. In this case study, we report on the roll-out of a telepresence robot pilot... Read More about Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation.

Human-Robot Conversational Interaction (HRCI) (2023)
Conference Proceeding
McMillan, D., Jaber, R., Cowan, B. R., Fischer, J. E., Irfan, B., Cumbal, R., …Lee, M. (2023). Human-Robot Conversational Interaction (HRCI). In HRI '23 companion: companion of the ACM/IEEE International Conference on Human-Robot Interaction (923-925). https://doi.org/10.1145/3568294.3579954

Conversation is one of the primary methods of interaction between humans and robots. It provides a natural way of communication with the robot, thereby reducing the obstacles that can be faced through other interfaces (e.g., text or touch) that may c... Read More about Human-Robot Conversational Interaction (HRCI).

"Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation (2023)
Conference Proceeding
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023). "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation. In HRI '23: Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (63-71). https://doi.org/10.1145/3568162.3576961

Mobile Robotic Telepresence (MRP) systems afford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology,... Read More about "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.

Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2023). Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study. Packaging Technology and Science, 36(4), 265-279. https://doi.org/10.1002/pts.2710

Fast-moving consumer goods (FMCGs) are increasingly equipped with enhanced packaging that incorporates novel functionalities. Providing FMCGs with this technology is challenging due to their unique characteristics, such as their low cost and short li... Read More about Interactions of fast-moving consumer goods in cooking: Insights from a quantitative ethnographic study.

Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems (2022)
Conference Proceeding
Chamberlain, A., Benford, S., Fischer, J., Barnard, P., Greenhalgh, C., Row Farr, J., …Adams, M. (2022). Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems. In ACI '22: Proceedings of the Ninth International Conference on Animal-Computer Interaction. https://doi.org/10.1145/3565995.3566046

From cat feeders and cat flaps to robot toys, humans are deploying increasingly autonomous systems to look after their pets. In parallel, industry is developing the next generation of autonomous systems to look after humans in the home – most notably... Read More about Designing for Trust: Autonomous Animal-Centric Robotic & AI Systems.

Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods (2022)
Journal Article
Berumen, G., Fischer, J., & Baumers, M. (2022). Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods. Multimodal Technologies and Interaction, 6(11), Article 101. https://doi.org/10.3390/mti6110101

The incorporation of digital functionalities into consumer packaged goods (CPG) has the potential to improve our lives by supporting us in our daily practises. However, despite the increasing availability of data about their use, research is needed t... Read More about Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods.

The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK (2022)
Journal Article
Dowthwaite, L., Wagner, H. G., Babbage, C. M., Fischer, J. E., Barnard, P., Nichele, E., …McAuley, D. (2022). The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK. PLoS ONE, 17(10), Article e0276661. https://doi.org/10.1371/journal.pone.0276661

During the COVID-19 pandemic, digital contact-tracing has been employed in many countries to monitor and manage the spread of the disease. However, to be effective such a system must be adopted by a substantial proportion of the population; therefore... Read More about The relationship between trust and attitudes towards the COVID-19 digital contact-tracing app in the UK.

Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study (2022)
Journal Article
Pepper, C., Reyes-Cruz, G., Pena, A. R., Dowthwaite, L., Babbage, C. M., Wagner, H., …Fischer, J. E. (2022). Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study. Journal of Medical Internet Research, 24(10), Article e40558. https://doi.org/10.2196/40558

Background: Digital contact tracing (DCT) apps have been implemented as a response to the COVID-19 pandemic. Research has focused on understanding acceptance and adoption of these apps, but more work is needed to understand the factors that may contr... Read More about Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study.

Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards (2022)
Conference Proceeding
Reyes-Cruz, G., Fischer, J., & Reeves, S. (2022). Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards. In Proceedings of the 12th Nordic Conference on Human-Computer Interaction (NordiCHI’22) (1-15). https://doi.org/10.1145/3546155.3546697

Disabled people's experiences and knowledge are oftentimes not central in design processes. Further, the burden of outreach and sensitising others to these experiences and knowledge is frequently not recognised. This paper offers a workshop approach... Read More about Supporting Awareness of Visual Impairments and Accessibility Reflections through Video Demos and Design Cards.

Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations (2022)
Journal Article
Parnell, K. J., Fischer, J. E., Clark, J. R., Bodenmann, A., Galvez Trigo, M. J., Brito, M. P., …Ramchurn, S. D. (2023). Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations. International Journal of Human-Computer Interaction, 39(20), 4042-4058. https://doi.org/10.1080/10447318.2022.2108961

Human Factors play a significant role in the development and integration of avionic systems to ensure that they are trusted and can be used effectively. As Unoccupied Aerial Vehicle (UAV) technology becomes increasingly important to the aviation doma... Read More about Trustworthy UAV Relationships: Applying the Schema Action World Taxonomy to UAVs and UAV Swarm Operations.

Effects of Wording and Gendered Voices on Acceptability of Voice Assistants in Future Autonomous Vehicles (2022)
Conference Proceeding
Jestin, I., Fischer, J., Galvez Trigo, M. J., Large, D. R., & Burnett, G. (2022). Effects of Wording and Gendered Voices on Acceptability of Voice Assistants in Future Autonomous Vehicles. In CUI '22: Proceedings of the 4th Conference on Conversational User Interfaces (1-11). https://doi.org/10.1145/3543829.3543836

Voice assistants in future autonomous vehicles may play a major role in supporting the driver during periods of a transfer of control with the vehicle (handover and handback). However, little is known about the effects of different qualities of the v... Read More about Effects of Wording and Gendered Voices on Acceptability of Voice Assistants in Future Autonomous Vehicles.

Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study (2022)
Working Paper
Pepper, C., Reyes-Cruz, G., Pena, A. R., Dowthwaite, L., Babbage, C. M., Wagner, H. G., …Fischer, J. E. Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study

Background: Digital contact tracing (DCT) apps have been recently implemented widely as a response to the Covid-19 pandemic. Research has focused on understanding the acceptance and adoption of these apps, but more work is needed to understand which... Read More about Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study.

Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence (2022)
Conference Proceeding
Boudouraki, A., Reeves, S., Fischer, J. E., & Rintel, S. (2022). Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence. . https://doi.org/10.1145/3491102.3517640

Mobile Robotic Telepresence (MRP) systems are remotely controlled, mobile videoconferencing devices that allow the remote user to move independently and have a physical presence in the environment. This paper presents a longitudinal study of MRP use... Read More about Mediated Visits: Longitudinal Domestic Dwelling with Mobile Robotic Telepresence.

Demonstrating Interaction: The Case of Assistive Technology (2022)
Journal Article
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2022). Demonstrating Interaction: The Case of Assistive Technology. ACM Transactions on Computer-Human Interaction, 29(5), 1-37. https://doi.org/10.1145/3514236

Technology "demos"have become a staple in technology design practice, especially for showcasing prototypes or systems. However, demonstrations are also commonplace and multifaceted phenomena in everyday life, and thus have found their way into empiri... Read More about Demonstrating Interaction: The Case of Assistive Technology.

Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study (2021)
Journal Article
Dowthwaite, L., Fischer, J., Perez Vallejos, E., Portillo, V., Nichele, E., Goulden, M., & McAuley, D. (2021). Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study. Journal of Medical Internet Research, 23(9), Article e29085. https://doi.org/10.2196/29085

Background: Digital contact tracing is employed to monitor and manage the spread of Covid-19. However, to be effective the system must be adopted by a substantial proportion of the population. Studies of (mostly hypothetical) contact tracing apps sho... Read More about Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study.

Designing an Adaptive Embodied Conversational Agent for Health Literacy: a User Study (2021)
Conference Proceeding
Egede, J., Galvez Trigo, M. J., Hazzard, A., Porcheron, M., Bodiaj, E., Fischer, J. E., …Valstar, M. (2021). Designing an Adaptive Embodied Conversational Agent for Health Literacy: a User Study. In IVA '21: Proceedings of the 21st ACM International Conference on Intelligent Virtual Agents (112-119). https://doi.org/10.1145/3472306.3478350

Access to healthcare advice is crucial to promote healthy societies. Many factors shape how access might be constrained, such as economic status, education or, as the COVID-19 pandemic has shown, remote consultations with health practitioners. Our wo... Read More about Designing an Adaptive Embodied Conversational Agent for Health Literacy: a User Study.

ALTCAI: Enabling the Use of Embodied Conversational Agents to Deliver Informal Health Advice during Wizard of Oz Studies (2021)
Conference Proceeding
Galvez Trigo, M. J., Porcheron, M., Egede, J., Fischer, J. E., Hazzard, A., Greenhalgh, C., …Valstar, M. (2021). ALTCAI: Enabling the Use of Embodied Conversational Agents to Deliver Informal Health Advice during Wizard of Oz Studies. In Proceedings of CUI 2021 : Conversational User Interfaces. https://doi.org/10.1145/3469595.3469621

We present ALTCAI, a Wizard of Oz Embodied Conversational Agent that has been developed to explore the use of interactive agents as an effective and engaging tool for delivering health and well-being advice to expectant and nursing mothers in Nigeria... Read More about ALTCAI: Enabling the Use of Embodied Conversational Agents to Deliver Informal Health Advice during Wizard of Oz Studies.

Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study (2021)
Working Paper
Dowthwaite, L., Fischer, J., Perez Vallejos, E., Portillo, V., Nichele, E., Goulden, M., & McAuley, D. Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study

Background: Digital contact tracing is employed to monitor and manage the spread of COVID-19. However, to be effective the system must be adopted by a substantial proportion of the population. Studies of mostly hypothetical contact tracing apps show... Read More about Public Adoption of and Trust in the NHS COVID-19 Contact Tracing App in the United Kingdom: Quantitative Online Survey Study.

"I can't get round": Recruiting Assistance in Mobile Robotic Telepresence (2021)
Journal Article
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2021). "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 248. https://doi.org/10.1145/3432947

Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in po... Read More about "I can't get round": Recruiting Assistance in Mobile Robotic Telepresence.

Pulling Back the Curtain on the Wizards of Oz (2020)
Journal Article
Porcheron, M., Fischer, J. E., & Reeves, S. (2020). Pulling Back the Curtain on the Wizards of Oz. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW3), Article 243. https://doi.org/10.1145/3432942

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed... Read More about Pulling Back the Curtain on the Wizards of Oz.

What Can I Say?: Effects of Discoverability in VUIs on Task Performance and User Experience (2020)
Conference Proceeding
Kirschthaler, P., Porcheron, M., & Fischer, J. E. (2020). What Can I Say?: Effects of Discoverability in VUIs on Task Performance and User Experience. In CUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces (1–9). https://doi.org/10.1145/3405755.3406119

Discoverability, the ability for users to find and execute features through a user interface, is a recurrent problem with Voice User Interface (VUI) design that makes it difficult for users to understand what commands are supported by a newly encount... Read More about What Can I Say?: Effects of Discoverability in VUIs on Task Performance and User Experience.

NottReal: A Tool for Voice-based Wizard of Oz studies (2020)
Conference Proceeding
Porcheron, M., Fischer, J. E., & Valstar, M. (2020). NottReal: A Tool for Voice-based Wizard of Oz studies. In CUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces (1–3). https://doi.org/10.1145/3405755.3406168

We present NottReal, an application designed for simulating Voice User Interfaces (VUIs) in Wizard of Oz studies. We briefly discuss the premise and advantages of the Wizard of Oz method before moving onto introducing the design of the application, w... Read More about NottReal: A Tool for Voice-based Wizard of Oz studies.

Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home (2020)
Conference Proceeding
Nilsson, T., Fischer, J. E., Crabtree, A., Goulden, M., Spence, J., & Costanza, E. (2020). Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home. In DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference (827–839). https://doi.org/10.1145/3357236.3395476

UbiComp has been envisioned to bring about a future dominated by calm computing technologies making our everyday lives ever more convenient. Yet the same vision has also attracted criticism for encouraging a solitary and passive lifestyle. The aim of... Read More about Visions, Values, and Videos: Revisiting Envisionings in Service of UbiComp Design for the Home.

Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments (2020)
Conference Proceeding
Reyes-Cruz, G., Fischer, J. E., & Reeves, S. (2020). Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments. In CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (1–13). https://doi.org/10.1145/3313831.3376767

More than a billion people in the world live with some form of visual impairment, and a wide variety of technologies are now routinely used by them in the course of 'getting on' in everyday life. However, little is known about the ways in which assis... Read More about Reframing Disability as Competency: Unpacking Everyday Technology Practices of People with Visual Impairments.

The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods (2019)
Journal Article
Rady, A., Fischer, J., Reeves, S., Logan, B., & James Watson, N. (2020). The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods. Sensors, 20(1), Article 230. https://doi.org/10.3390/s20010230

Food allergens present a significant health risk to the human population, so their presence must be monitored and controlled within food production environments. This is especially important for powdered food, which can contain nearly all known food... Read More about The Effect of Light Intensity, Sensor Height, and Spectral Pre-Processing Methods When Using NIR Spectroscopy to Identify Different Allergen-Containing Powdered Foods.

Probing IoT-based consumer services: 'insights' from the connected shower (2019)
Journal Article
Crabtree, A., Hyland, L., Colley, J., Flintham, M., Fischer, J. E., & Kwon, H. (2020). Probing IoT-based consumer services: 'insights' from the connected shower. Personal and Ubiquitous Computing, 24, 595–611. https://doi.org/10.1007/s00779-019-01303-3

This paper presents findings from the deployment of a technology probe-the connected shower-and implications for the development of 'living services' or autonomous context-aware consumer-oriented IoT services that exploit sensing to gain consumer 'in... Read More about Probing IoT-based consumer services: 'insights' from the connected shower.

Tracking the Consumption of Home Essentials (2019)
Conference Proceeding
Fuentes, C., Porcheron, M., Fischer, J. E., Costanza, E., Malik, O., & Ramchurn, S. D. (2019). Tracking the Consumption of Home Essentials. In CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (1–13). https://doi.org/10.1145/3290605.3300869

Predictions of people's behaviour increasingly drive interactions with a new generation of IoT services designed to support everyday life in the home, from shopping to heating. Based on the premise that such automation is difficult due to the conting... Read More about Tracking the Consumption of Home Essentials.

New Directions for the IoT: Automate, Share, Build, and Care (2019)
Conference Proceeding
Fuentes, C., Porcheron, M., Fischer, J. E., Costanza, E., Verdezoto, N., Herskovic, V., …Takayama, L. (2019). New Directions for the IoT: Automate, Share, Build, and Care. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3290607.3299000

As the IoT is taking hold in the home, in healthcare, factories, and industry, new challenges and approaches arise for HCI research and design. For example, HCI is exploring agency delegation and automation to support the user in managing the deluge... Read More about New Directions for the IoT: Automate, Share, Build, and Care.

Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home (2019)
Journal Article
Nilsson, T., Crabtree, A., Fischer, J., & Koleva, B. (2019). Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home. Personal and Ubiquitous Computing, 23(2), 287–307. https://doi.org/10.1007/s00779-019-01210-7

The domestic environment is a key area for the design and deployment of autonomous systems. Yet research indicates their adoption is already being hampered by a variety of critical issues including trust, privacy and security. This paper explores how... Read More about Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home.

The Connected Shower: Studying Intimate Data in Everyday Life (2018)
Journal Article
Kwon, H., Fischer, J. E., Flintham, M., & Colley, J. (2018). The Connected Shower: Studying Intimate Data in Everyday Life. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 2(4), 1-22. https://doi.org/10.1145/3287054

This paper presents the design and field study of the Connected Shower, a bespoke IoT device that captures water flow, temperature, shower-head movement, and shower product weight. We deployed the device in six UK homes for a week to understand the u... Read More about The Connected Shower: Studying Intimate Data in Everyday Life.

'This is not what we wanted': designing for conversation with voice interfaces (2018)
Journal Article
Reeves, S., Porcheron, M., & Fischer, J. (2019). 'This is not what we wanted': designing for conversation with voice interfaces. InterActions, 26(1), 46-51. https://doi.org/10.1145/3296699

Design is increasingly said to be about constructing conversations with end users [1]. Advances in underlying voice-related [2] technologies, coupled with the spread of voice-driven agents and dedicated devices such as the Amazon Echo, Google Home, a... Read More about 'This is not what we wanted': designing for conversation with voice interfaces.

Hybrid events: Mediating collocated participation (2018)
Conference Proceeding
Nelimarkka, M., Jacucci, G., Salovaara, A., Dow, S., O'Hara, K., Barkhuus, L., & Fischer, J. (2018). Hybrid events: Mediating collocated participation. In CSCW '18 Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing : Proceedings (455-462). https://doi.org/10.1145/3272973.3273011

© 2018 Copyright is held by the owner/author(s). This workshop invites the CSCW community to explore hybrid events – large collocated events where technology is used to support audience participation. We argue that the technology landscape has change... Read More about Hybrid events: Mediating collocated participation.

“What do you want for dinner?”: need anticipation and the design of proactive technologies for the home (2018)
Journal Article
Hyland, L., Crabtree, A., Fischer, J. E., Colley, J., & Fuentes, C. (in press). “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work, https://doi.org/10.1007/s10606-018-9314-4

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visi... Read More about “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home.

Learning from the Veg Box: Designing Unpredictability in Agency Delegation (2018)
Conference Proceeding
Verame, J. K. M., Costanza, E., Fischer, J. E., Crabtree, A., Ramchurn, S. D., Rodden, T., & Jennings, N. R. (2018). Learning from the Veg Box: Designing Unpredictability in Agency Delegation. In CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (1-13). https://doi.org/10.1145/3173574.3174021

The Internet of Things (IoT) promises to enable applications that foster a more efficient, sustainable, and healthy way of life. If end-users are to take full advantage of these developments we foresee the need for future IoT systems and services to... Read More about Learning from the Veg Box: Designing Unpredictability in Agency Delegation.

Voice Interfaces in Everyday Life (2018)
Conference Proceeding
Porcheron, M., Fischer, J. E., Reeves, S., & Sharples, S. (2018). Voice Interfaces in Everyday Life. In CHI '18: Proceedings of the CHI Conference on Human Factors in Computing Systems (1-12). https://doi.org/10.1145/3173574.3174214

© 2018 Copyright is held by the owner/author(s). Voice User Interfaces (VUIs) are becoming ubiquitously available, being embedded both into everyday mobility via smartphones, and into the life of the home via 'assistant' devices. Yet, exactly how use... Read More about Voice Interfaces in Everyday Life.

Provenance Network Analytics: An approach to data analytics using data provenance (2018)
Journal Article
Huynh, T. D., Ebden, M., Fischer, J., Roberts, S., & Moreau, L. (2018). Provenance Network Analytics: An approach to data analytics using data provenance. Data Mining and Knowledge Discovery, 32(3), 708-735. https://doi.org/10.1007/s10618-017-0549-3

Provenance network analytics is a novel data analytics approach that helps infer properties of data, such as quality or importance, from their provenance. Instead of analysing application data, which are typically domain-dependent, it analyses the da... Read More about Provenance Network Analytics: An approach to data analytics using data provenance.

Data Work: How Energy Advisors and Clients Make IoT Data Accountable (2017)
Journal Article
Fischer, J. E., Crabtree, A., Colley, J., Rodden, T., & Costanza, E. (2017). Data Work: How Energy Advisors and Clients Make IoT Data Accountable. Computer Supported Cooperative Work, 26(4-6), 597-626. https://doi.org/10.1007/s10606-017-9293-x

© 2017, The Author(s). We present fieldwork findings from the deployment of an interactive sensing system that supports the work of energy advisors who give face-to-face advice to low-income households in the UK. We focus on how the system and the da... Read More about Data Work: How Energy Advisors and Clients Make IoT Data Accountable.

In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent (2017)
Journal Article
Fischer, J. E., Greenhalgh, C., Jiang, W., Ramchurn, S. D., Wu, F., & Rodden, T. (2017). In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent. Concurrency and Computation: Practice and Experience, Article e4082. https://doi.org/10.1002/cpe.4082

In this paper we present the study of interactional arrangements that support the collaboration of headquarters (HQ), field responders and a computational planning agent in a time-critical task setting created by a mixed-reality game. Interactional a... Read More about In-the-loop or on-the-loop? Interactional arrangements to support team coordination with a planning agent.

Talking with conversational agents in collaborative action (2017)
Conference Proceeding
Porcheron, M., Fischer, J. E., McGregor, M., Brown, B., Luger, E., Candello, H., & O'Hara, K. (2017). Talking with conversational agents in collaborative action. . https://doi.org/10.1145/3022198.3022666

This one-day workshop intends to bring together both academics and industry practitioners to explore collaborative challenges in speech interaction. Recent improvements in speech recognition and computing power has led to conversational interfaces be... Read More about Talking with conversational agents in collaborative action.

"Do animals have accents?": Talking with agents in multi-party conversation (2017)
Conference Proceeding
Porcheron, M., Fischer, J. E., & Sharples, S. (2017). "Do animals have accents?": Talking with agents in multi-party conversation. In CSCW '17 Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing: Proceedings (207-219). https://doi.org/10.1145/2998181.2998298

In this paper we unpack the use of conversational agents, or so-called intelligent personal assistants (IPAs), in multi- party conversation amongst a group of friends while they are socialising in a café. IPAs such as Siri or Google Now can be found... Read More about "Do animals have accents?": Talking with agents in multi-party conversation.

A disaster response system based on human-agent collectives (2016)
Journal Article
Ramchurn, S. D., Huynh, T. D., Wu, F., Ikuno, Y., Flann, J., Moreau, L., …Jennings, N. R. (2016). A disaster response system based on human-agent collectives. Journal of Artificial Intelligence Research, 57, 661-708. https://doi.org/10.1613/jair.5098

Major natural or man-made disasters such as Hurricane Katrina or the 9/11 terror attacks pose significant challenges for emergency responders. First, they have to develop an understanding of the unfolding event either using their own resources or thr... Read More about A disaster response system based on human-agent collectives.

Mobile collocated interactions with wearables: past, present, and future (2016)
Journal Article
Lucero, A., Clawson, J., Fischer, J. E., & Robinson, S. (2016). Mobile collocated interactions with wearables: past, present, and future. mUX: The Journal of Mobile User Experience, 5(6), https://doi.org/10.1186/s13678-016-0008-x

This Special Issue focuses on the emerging use of wearable technologies for mobile collocated interactions. Rather than merely listing off the articles that follow, we wish to introduce this Special Issue by discussing the past, present, and future o... Read More about Mobile collocated interactions with wearables: past, present, and future.

Designing touch screen user interfaces for future flight deck operations (2016)
Conference Proceeding
Avsar, H., Fischer, J. E., & Rodden, T. (2016). Designing touch screen user interfaces for future flight deck operations.

Many interactional issues with Flight Management Systems (FMS) in modern flight decks have been reported. Avionics designers are seeking for ways to reduce cognitive load of pilots with the aim to reduce the potential for human error. Academic resear... Read More about Designing touch screen user interfaces for future flight deck operations.

Mixed method approach in designing flight decks with touch screens: a framework (2016)
Conference Proceeding
Avsar, H., Fischer, J. E., & Rodden, T. (2016). Mixed method approach in designing flight decks with touch screens: a framework.

Touch screen technology’s first public appearance was in the early 2000s. Touch screens became a part of the daily life with the invention of smartphones and tablets. Now, this technology has the potential to be the next big change in flight deck des... Read More about Mixed method approach in designing flight decks with touch screens: a framework.

Designing touch-enabled electronic flight bags in SAR helicopter operations (2016)
Conference Proceeding
Avsar, H., Fischer, J. E., & Rodden, T. (2016). Designing touch-enabled electronic flight bags in SAR helicopter operations. In HCI-Aero '16: Proceedings of the International Conference on Human-Computer Interaction in Aerospace. https://doi.org/10.1145/2950112.2964591

In order to benefit from potential reduced operational costs and crew workload airlines are increasingly interested in touchscreen-based Electronic Flight Bags (EFB). This paper focuses on the specific domain of Search and Rescue (SAR) Helicopters. A... Read More about Designing touch-enabled electronic flight bags in SAR helicopter operations.

Future flight decks: impact of +Gz on touchscreen usability (2016)
Conference Proceeding
Avsar, H., Fischer, J. E., & Rodden, T. (2016). Future flight decks: impact of +Gz on touchscreen usability. In HCI-Aero '16 Proceedings of the International Conference on Human-Computer Interaction in Aerospace. https://doi.org/10.1145/2950112.2964592

Future flight deck designs from various avionics manufacturer incorporate touchscreen technology. There is little published research investigating the impact of inflight vibrations and increased G-Force (+Gz) on touchscreen usability. A Fitts’ law ex... Read More about Future flight decks: impact of +Gz on touchscreen usability.

Collaborative use of mobile devices to curate sources of inspiration (2016)
Conference Proceeding
Lucero, A., Porcheron, M., & Fischer, J. E. (2016). Collaborative use of mobile devices to curate sources of inspiration. In MobileHCI '16: Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (611-616). https://doi.org/10.1145/2957265.2961830

We demonstrate a prototype mobile application designed to support individually collecting personal sources of inspiration on mobile phones, and then the sharing and curating of these collected materials in a face-to-face situation.

Tariff agent: interacting with a future smart energy system at home (2016)
Journal Article
Alan, A. T., Costanza, E., Ramchurn, S. D., Fischer, J. E., Rodden, T., & Jennings, N. R. (2016). Tariff agent: interacting with a future smart energy system at home. ACM Transactions on Computer-Human Interaction, 23(4), https://doi.org/10.1145/2943770

Smart systems are becoming increasingly ubiquitous and consequently transforming our lives. The level of system autonomy plays a vital role in the development of smart systems as it profoundly affects how people and these systems interact with each o... Read More about Tariff agent: interacting with a future smart energy system at home.

“Just whack it on until it gets hot”: working with IoT data in the home (2016)
Conference Proceeding
Fischer, J. E., Crabtree, A., Rodden, T., Colley, J. A., Costanza, E., Jewell, M. O., & Ramchurn, S. D. (2016). “Just whack it on until it gets hot”: working with IoT data in the home.

This paper presents findings from a co-design project that aims to augment the practices of professional energy advisors with environmental data from sensors deployed in clients’ homes. Premised on prior ethnographic observations we prototyped a sens... Read More about “Just whack it on until it gets hot”: working with IoT data in the home.

Collocated interaction: new challenges in ‘same time, same place’ research (2016)
Conference Proceeding
Fischer, J. E., Porcheron, M., Lucero, A., Quigley, A., Scott, S. D., Ciolfi, L., …Memarovic, N. (2016). Collocated interaction: new challenges in ‘same time, same place’ research.

In the 25 years since Ellis, Gibbs, and Rein proposed the time-space taxonomy, research in the ‘same time, same place’ quadrant has diversified, perhaps even fragmented. This one-day workshop will bring together researchers with diverse, yet converge... Read More about Collocated interaction: new challenges in ‘same time, same place’ research.

Target size guidelines for interactive displays on the flight deck (2015)
Conference Proceeding
Avsar, H., Fischer, J. E., & Rodden, T. (2015). Target size guidelines for interactive displays on the flight deck.

The avionics industry is seeking to understand the challenges and benefits of touchscreens on flight decks. This paper presents an investigation of interactive displays on the flight deck focusing on the impact of target size, placement and vibration... Read More about Target size guidelines for interactive displays on the flight deck.

A study of human-agent collaboration for multi-UAV task allocation in dynamic environments (2015)
Conference Proceeding
Ramchurn, S. D., Fischer, J. E., Ikuno, Y., Wu, F., Flann, J., & Waldock, A. (2015). A study of human-agent collaboration for multi-UAV task allocation in dynamic environments.

We consider a setting where a team of humans oversee the coordination of multiple Unmanned Aerial Vehicles (UAVs) to perform a number of search tasks in dynamic environments that may cause the UAVs to drop out. Hence, we develop a set of multi-UAV su... Read More about A study of human-agent collaboration for multi-UAV task allocation in dynamic environments.

Agile Planning for Real-World Disaster Response (2015)
Conference Proceeding
Wu, F., Ramchurn, S. D., Jiang, W., Fischer, J. E., Rodden, T., & Jennings, N. R. (2015). Agile Planning for Real-World Disaster Response. In Proceedings of the Twenty-Fourth International Joint Conference on Artificial Intelligence (132-138)

We consider a setting where an agent-based planner instructs teams of human emergency responders to perform tasks in the real world. Due to uncertainty in the environment and the inability of the planner to consider all human preferences and all attr... Read More about Agile Planning for Real-World Disaster Response.

HAC-ER: A Disaster Response System based on Human-Agent Collectives (2015)
Conference Proceeding
Ramchurn, S. D., Huynh, T. D., Ikuno, Y., Flann, J., Wu, F., Moreau, L., …Roberts, S. (2015). HAC-ER: A Disaster Response System based on Human-Agent Collectives. In AAMAS '15: Proceedings of the 2015 International Conference on Autonomous Agents and Multiagent Systems (533-541)

This paper proposes a novel disaster management system called HAC-ER that addresses some of the challenges faced by emergency responders by enabling humans and agents, using state-of-the-art algorithms, to collaboratively plan and carry out tasks in... Read More about HAC-ER: A Disaster Response System based on Human-Agent Collectives.

Human–agent collaboration for disaster response (2015)
Journal Article
Ramchurn, S. D., Wu, F., Jiang, W., Fischer, J. E., Reece, S., Roberts, S., …Jennings, N. R. (2016). Human–agent collaboration for disaster response. Autonomous Agents and Multi-Agent Systems, 30(1), 82-111. https://doi.org/10.1007/s10458-015-9286-4

In the aftermath of major disasters, first responders are typically overwhelmed with large numbers of, spatially distributed, search and rescue tasks, each with their own requirements. Moreover, responders have to operate in highly uncertain and dyna... Read More about Human–agent collaboration for disaster response.

Building a birds eye view: collaborative work in disaster response (2015)
Conference Proceeding
Fischer, J., Reeves, S., Rodden, T., Reece, S., Ramchurn, S., & Jones, D. (2015). Building a birds eye view: collaborative work in disaster response.

Command and control environments ranging from transport control rooms to disaster response have long been of interest to HCI and CSCW as rich sites of interactive technology use embedded in work practice. Drawing on our engagement with disaster respo... Read More about Building a birds eye view: collaborative work in disaster response.

Designing mobile experiences for collocated interaction (2015)
Conference Proceeding
Lundgren, S., Fischer, J., Reeves, S., & Torgersson, O. (2015). Designing mobile experiences for collocated interaction.

Many of our everyday social interactions involve mobile devices. Yet, these tend to only provide good support for distributed social interactions. Although much HCI and CSCW research has explored how we might support collocated, face-to-face situatio... Read More about Designing mobile experiences for collocated interaction.

Energy advisors at work: charity work practices to support people in fuel poverty (2014)
Conference Proceeding
Fischer, J. E., Costanza, E., Ramchurn, S. D., Colley, J. A., & Rodden, T. (2014). Energy advisors at work: charity work practices to support people in fuel poverty.

We present an ethnographic study of energy advisors working for a charity that provides support, particularly to people in fuel poverty. Our fieldwork comprises detailed observations that reveal the collaborative, interactional work of energy advisor... Read More about Energy advisors at work: charity work practices to support people in fuel poverty.

Supporting team coordination on the ground: requirements from a mixed reality game (2014)
Conference Proceeding
Fischer, J. E., Jiang, W., Kerne, A., Greenhalgh, C., Ramchurn, S. D., Reece, S., …Rodden, T. (2014). Supporting team coordination on the ground: requirements from a mixed reality game.

We generate requirements for time-critical distributed team support relevant for domains such as disaster response. We present the Radiation Response Game to investigate socio-technical issues regarding team coordination. Field responders in this mix... Read More about Supporting team coordination on the ground: requirements from a mixed reality game.

Social implications of agent-based planning support for human teams (2014)
Conference Proceeding
Jiang, W., Fischer, J. E., Greenhalgh, C., Ramchurn, S. D., Wu, F., Jennings, N. R., & Rodden, T. (2014). Social implications of agent-based planning support for human teams.

We present a field trial of how instructions from an intelligent planning agent are dealt with by distributed human teams, in a time-critical task setting created through a mixed-reality game. We conduct interaction analysis to examine video recorded... Read More about Social implications of agent-based planning support for human teams.

Doing the laundry with agents: a field trial of a future smart energy system in the home (2014)
Conference Proceeding
Costanza, E., Fischer, J. E., Colley, J., Rodden, T., Ramchurn, S. D., & Jennings, N. R. (2014). Doing the laundry with agents: a field trial of a future smart energy system in the home. In CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (813–822). https://doi.org/10.1145/2556288.2557167

Future energy systems that rely on renewable energy may bring about a radical shift in how we use energy in our homes. We developed and prototyped a future scenario with highly variable, real-time electricity prices due to a grid that mainly relies o... Read More about Doing the laundry with agents: a field trial of a future smart energy system in the home.

Progressivity for voice interface design
Conference Proceeding
Fischer, J. E., Reeves, S., Porcheron, M., & Sikveland, R. O. (2019). Progressivity for voice interface design. In CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces (1–8). https://doi.org/10.1145/3342775.3342788

Drawing from Conversation Analysis (CA), we examine how the orientation towards progressivity in talk--keeping things moving--might help us better understand and design for voice interactions. We introduce progressivity by surveying its explication i... Read More about Progressivity for voice interface design.