Skip to main content

Research Repository

Advanced Search

All Outputs (88)

Future-ready AI: A framework for ethical and sustainable adoption (2025)
Journal Article
Kittipanya-ngam, P., Tan, K. H., & Cavite, H. J. (2025). Future-ready AI: A framework for ethical and sustainable adoption. Technology in Society, 83, Article 102993. https://doi.org/10.1016/j.techsoc.2025.102993

The rise of artificial intelligence (AI) is transforming industries through automation, data-driven decision-making, and innovation. However, its adoption also poses challenges, including high implementation costs, limited technical capacity, and gro... Read More about Future-ready AI: A framework for ethical and sustainable adoption.

Enhancing Order Fulfilment Services on Social Livestreaming: An Evaluation of Logistics Experience (2025)
Journal Article
Chen, R., Liu, H., Tan, K. H., Pang, G., & Duan, K. (2025). Enhancing Order Fulfilment Services on Social Livestreaming: An Evaluation of Logistics Experience. International Journal of Production Economics, 287, Article 109698. https://doi.org/10.1016/j.ijpe.2025.109698

In the realm of social livestreaming commerce, the enhanced interactivity relative to traditional e-commerce models induces considerable fluctuations in real-time orders. This variability necessitates the development of faster, more precise, and seam... Read More about Enhancing Order Fulfilment Services on Social Livestreaming: An Evaluation of Logistics Experience.

Success and Failure of Blockchain Technology Providers: Founders' power, beyond- blockchain exploration and centralized decision-making (2025)
Journal Article
Zhan, Y., Yeung, A. C. L., Tan, K. H., Xiong, Y., Xing, X., & Ye, F. (2025). Success and Failure of Blockchain Technology Providers: Founders' power, beyond- blockchain exploration and centralized decision-making. Journal of Operations Management, https://doi.org/10.1002/joom.1364

Despite a growing focus on blockchain adoption within operations and supply chains, these initiatives exhibit an exceedingly high failure rate, with many failing to achieve sustainable success. Why are enterprise blockchain adoptions highly susceptib... Read More about Success and Failure of Blockchain Technology Providers: Founders' power, beyond- blockchain exploration and centralized decision-making.

Exploring player cocreation dynamics on the gaming platform: Interplay of goal fulfillments, orchestration actions, and platform affordances (2024)
Journal Article
Hung, H.-Y., Kumar, A., Kumar, V., Lin, C.-C., & Tan, K. H. (2024). Exploring player cocreation dynamics on the gaming platform: Interplay of goal fulfillments, orchestration actions, and platform affordances. International Journal of Research in Marketing, https://doi.org/10.1016/j.ijresmar.2024.12.003

Understanding player co-creation dynamics on gaming platforms is crucial for fostering engagement and driving innovation in digital marketing. This study investigates these dynamics on the Roblox platform, proposing an integrated framework that conne... Read More about Exploring player cocreation dynamics on the gaming platform: Interplay of goal fulfillments, orchestration actions, and platform affordances.

Sustainability diffusion in the Chinese semiconductor industry: A stakeholder salience perspective (2024)
Journal Article
Tian, S., Wang, M., Wu, L., Kumar, A., & Tan, K. H. (2025). Sustainability diffusion in the Chinese semiconductor industry: A stakeholder salience perspective. International Journal of Production Economics, 279, Article 109470. https://doi.org/10.1016/j.ijpe.2024.109470

The semiconductor sector plays a crucial role in shaping national strategies and driving economic growth; however, it faces significant challenges prompting a shift towards sustainable development. This study aims to investigate whether sustainabilit... Read More about Sustainability diffusion in the Chinese semiconductor industry: A stakeholder salience perspective.

A paradoxical perspective on the time dimension of corporate sustainability: having both finite and infinite mindsets to play the game (2024)
Journal Article
Wu, L., Subramanian, N., Pawar, K. S., Wang, M., Kumar, A., & Tan, K. H. (2024). A paradoxical perspective on the time dimension of corporate sustainability: having both finite and infinite mindsets to play the game. Journal of Cleaner Production, 480, Article 144082. https://doi.org/10.1016/j.jclepro.2024.144082

Adopting a paradoxical perspective, we propose that companies need to have both finite and infinite mindsets to play the infinite game of corporate sustainability (CS). The current development of the paradoxical approach to CS focuses primarily on te... Read More about A paradoxical perspective on the time dimension of corporate sustainability: having both finite and infinite mindsets to play the game.

Value creation across organizational borders: towards a value gap theory (2024)
Journal Article
Eriksson, D., Hilletofth, P., Tate, W., & Tan, K. H. (2025). Value creation across organizational borders: towards a value gap theory. European Business Review, 37(1), https://doi.org/10.1108/EBR-02-2024-0086

Purpose
This study aims to explore and theorize value gaps within value chain management (VCM) by extending the service quality gap model to the context of global manufacturing value chains.

Design/methodology/approach
Drawing upon a case study... Read More about Value creation across organizational borders: towards a value gap theory.

A joint sustainable order-packing vehicle routing optimisation for the cold chain e-fulfilment (2024)
Journal Article
Tsang, Y. P., Ma, H., Tan, K. H., & Lee, C. K. (2024). A joint sustainable order-packing vehicle routing optimisation for the cold chain e-fulfilment. Annals of Operations Research, https://doi.org/10.1007/s10479-024-05949-y

Due to the new normal caused by the pandemic, consumer behaviour has now shifted to online shopping not only for general commodities but also for food and other perishable products. Therefore, e-commerce fulfilment is now integrated with cold chain c... Read More about A joint sustainable order-packing vehicle routing optimisation for the cold chain e-fulfilment.

Advance selling and service cancelation when consumers are overconfident (2024)
Journal Article
Sun, Z., Ji, G., & Tan, K. H. (2024). Advance selling and service cancelation when consumers are overconfident. Kybernetes, https://doi.org/10.1108/K-02-2023-0306

Purpose: This paper aims to study the joint decision making of advance selling and service cancelation for service provides with limited capacity when consumers are overconfident. Design/methodology/approach: For the case in which consumers encounter... Read More about Advance selling and service cancelation when consumers are overconfident.

The future of the food supply chain: a systematic literature review and research directions towards sustainability, resilience, and technology adoption (2023)
Journal Article
Su, I.-H., Wu, L., & Hua Tan, K. (2023). The future of the food supply chain: a systematic literature review and research directions towards sustainability, resilience, and technology adoption. Journal of Digital Economy, 2, 303-316. https://doi.org/10.1016/j.jdec.2024.03.001

In recent years, our food supply chain facing various disruptions shows a need for higher resilience and sustainability. To better prepare for future uncertainties the food supply chain may encounter, it is imperative to understand the status quo of... Read More about The future of the food supply chain: a systematic literature review and research directions towards sustainability, resilience, and technology adoption.

Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism (2023)
Journal Article
Li, Y., Cui, L., Wu, L., Lowry, P. B., Kumar, A., & Tan, K. H. (2023). Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism. Journal of Information Technology, 39(4), 687 - 715. https://doi.org/10.1177/02683962231219513

In the face of relentless global competition and regulatory pressures, the imperative for firms to digitally transform has become critical. This is particularly salient for Chinese manufacturing firms as they strive for sustainability, a multidimensi... Read More about Digitalization and network capability as enablers of business model innovation and sustainability performance: the moderating effect of environmental dynamism.

Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection (2023)
Journal Article
Gunawan, I., Trihastuti, D., Kumar, A., & Tan, K. H. (2023). Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection. Annals of Operations Research, https://doi.org/10.1007/s10479-023-05513-0

This article explores the application of goal programming (GP) for improving tactical decision-making in supply chains. GP demonstrates flexibility to be integrated with other Multi-Criteria Decision Making (MCDM) methods such as Decision-Making Tria... Read More about Integrated DANP and binary goal programming model in generating joint-decision making for packaging postponement and supplier selection.

A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem (2023)
Journal Article
Pitakaso, R., Sethanan, K., Tan, K. H., & Kumar, A. (2023). A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem. Annals of Operations Research, https://doi.org/10.1007/s10479-023-05398-z

This research focuses on the development of a novel artificial multiple intelligence system (AMIS), which is more flexible and effective than existing techniques for determining vegetable crop land allocation. Eight intelligence boxes (IBs) have been... Read More about A decision support system based on an artificial multiple intelligence system for vegetable crop land allocation problem.

The S curve: A dynamic view of in ERP evaluation (2023)
Journal Article
Wu, L.-H., Rushikesh Ulhas, K., Tan, K. H., & Wu, L. (2023). The S curve: A dynamic view of in ERP evaluation. Engineering Economist, https://doi.org/10.1080/0013791X.2023.2209080

Most the previous Enterprise resource planning (ERP) works that used real options to evaluate investments are based on the closed-formed basis. A closed formed problem, such as financial assets with predefined exercise price and typical underlying as... Read More about The S curve: A dynamic view of in ERP evaluation.

The viewer value co-creation process on sports live streaming platforms (2023)
Journal Article
Liu, H., & Tan, K. H. (2023). The viewer value co-creation process on sports live streaming platforms. Industrial Management and Data Systems, 123(5), 1523-1547. https://doi.org/10.1108/imds-04-2022-0251

Purpose-The Sports Live Streaming Platforms (SLSPs) have taken centre stage in broadcasting sporting events. This study adopts the value creation sphere (VCS) model and the service dominant logic (SDL) to unpack the value co-creation process on SLSP... Read More about The viewer value co-creation process on sports live streaming platforms.

Platform business model innovation in the digitalization era: A “driver-process-result” perspective (2023)
Journal Article
Jia, Y., Su, J., Cui, L., Wu, L., & Hua Tan, K. (2023). Platform business model innovation in the digitalization era: A “driver-process-result” perspective. Journal of Business Research, 160, Article 113818. https://doi.org/10.1016/j.jbusres.2023.113818

In the digitalization era, business model innovation (BMI) has become the critical keystone for platforms to gain a sustainable competitive advantage in turbulent environments. However, platform BMI is currently not clearly understood. Through a long... Read More about Platform business model innovation in the digitalization era: A “driver-process-result” perspective.

Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management (2023)
Journal Article
Fjellström, D., Hilletofth, P., Fang, T., Kumar, V., Kumar, A., & Hua Tan, K. (2023). Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management. British Journal of Management, 34(3), 1100-1116. https://doi.org/10.1111/1467-8551.12710

Knowledge management and manufacturing relocation have been treated as independent spheres. However, for a relocation to be fruitful, knowledge management needs to be incorporated. The purpose of this research is to shed light on the lack of knowledg... Read More about Manufacturing Relocation Ambiguity Model: A Prerequisite for Knowledge Management.

Who’s watching? Classifying sports viewers on social live streaming services (2022)
Journal Article
Liu, H., Tan, K. H., & Wu, X. (2023). Who’s watching? Classifying sports viewers on social live streaming services. Annals of Operations Research, 325(1), 743–765. https://doi.org/10.1007/s10479-022-05062-y

The newly emergent social live streaming services (SLSSs) provide the sport consumers with a synchronised and more interactive viewing experience. In order to help the sport SLSSs firms understanding and engaging with the viewers effectively, this re... Read More about Who’s watching? Classifying sports viewers on social live streaming services.

The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer (2022)
Journal Article
Ouyang, Y., Ye, F., & Tan, K. (2022). The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer. Journal of Cleaner Production, 380(1), Article 134933. https://doi.org/10.1016/j.jclepro.2022.134933

Considering the environmental governance dilemma caused by environmental decentralization, this study aims to explore whether the strategic synergy between local and neighborhood environmental regulations can be an essential tool to improve green inn... Read More about The effect of strategic synergy between local and neighborhood environmental regulations on green innovation efficiency: The perspective of industrial transfer.