All Outputs (16)

Resisting AI Solutionism: Where Do We Go From Here? (2025)
Presentation / Conference Contribution
Reyes-Cruz, G., Spors, V., Muller, M., Ciolfi Felice, M., Bardzell, S., Williams, R. M., Hansson, K., & Feldfeber, I. (2025, April). Resisting AI Solutionism: Where Do We Go From Here?. Presented at CHI '25: CHI Conference on Human Factors in Computing Systems, Yokohama Japan

The latest advances in Artificial Intelligence (AI), such as Large Language Models (LLMs), have provoked a massive expansion and adoption of AI applications across the board, with seemingly no sector left untouched by recent developments. Anywhere we... Read More about Resisting AI Solutionism: Where Do We Go From Here?.

Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK (2025)
Presentation / Conference Contribution
Reyes-Cruz, G., Boudouraki, A., Price, D., Piskopani, A.-M., Barnard, P., Cameron, H., Maior, H., Trigo, M. G., Reeves, S., Fischer, J., & Caleb-Solly, P. (2026, April). Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK. Presented at ACM CHI conference on Human Factors in Computing Systems 2025, Yokohama, Japan

Robots are increasingly being used in public spaces in the UK. Museums and galleries are a noteworthy setting for exploring robot adoption, such as for providing guided tours or enabling remote visits. Although robots have been deployed in museums in... Read More about Please Follow Me to the Next Stop: A Case Study of Planning, Deploying and Researching a Robot-Guided Tour in a Museum in the UK.

Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives (2025)
Presentation / Conference Contribution
Cameron, H. R., Reyes-Cruz, G., Piskopani, A.-M., Barnard, P., Boudouraki, A., Caleb-Solly, P., Castle-Green, S., Fischer, J., Hyde, R., Kucukyilmaz, A., & Maior, H. A. (2025, April). Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives. Presented at CHI '25: Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

Telepresence robots have the potential to change our experiences in galleries and museums, allowing for a range of hybrid interactions for visitors and museum professionals, improving accessibility, offering activities or information, and providing a... Read More about Acceptability, Acceptance and Adoption of Telepresence Robots in Museums: The Museum Professionals' Perspectives.

Reimagining the Design of Mobile Robotic Telepresence: Reflections from a Hybrid Design Workshop (2024)
Presentation / Conference Contribution
Reyes-Cruz, G., Martinez Avila, J., Schneiders, E., & Boudouraki, A. (2024, September). Reimagining the Design of Mobile Robotic Telepresence: Reflections from a Hybrid Design Workshop. Presented at TAS '24: Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas, USA

Mobile robotic telepresence systems have been around for more than a decade, promising to improve on traditional video conferencing by enabling remote movement, and more recently, providing autonomous features for navigation, yet their use in the rea... Read More about Reimagining the Design of Mobile Robotic Telepresence: Reflections from a Hybrid Design Workshop.

Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App (2024)
Presentation / Conference Contribution
Dowthwaite, L., Reyes-Cruz, G., Lu, Y., Lisinska, J., Craigon, P., Piskopani, A.-M., Shafipour, E., Stein, S., & Fischer, J. (2024, September). Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App. Presented at TAS '24: Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas, USA

Personal Carbon Allowances (PCAs) are a policy idea for reducing individual carbon emissions, originally proposed in the UK in the 1990s, but promptly discarded due to concerns about low public acceptability and technological limitations. Decades lat... Read More about Technology for Environmental Policy: Exploring Perceptions, Values, and Trust in a Citizen Carbon Budget App.

An Interdependence Frame for (Semi) Autonomous Robots: The Case of Mobile Robotic Telepresence (2024)
Presentation / Conference Contribution
Boudouraki, A., & Reyes-Cruz, G. (2024, September). An Interdependence Frame for (Semi) Autonomous Robots: The Case of Mobile Robotic Telepresence. Presented at TAS '24: Second International Symposium on Trustworthy Autonomous Systems, Austin, Texas, USA

Technological advancements often promise to alleviate our reliance on one another through automating assistance. One such example is Mobile Robotic telePresence (MRP), which gives users the ability to move independently, whilst having a video call, b... Read More about An Interdependence Frame for (Semi) Autonomous Robots: The Case of Mobile Robotic Telepresence.

Telepresence Robots for Remote Participation in Higher Education (2024)
Presentation / Conference Contribution
Hu, J., Reyes Cruz, G., Fischer, J., & Maior, H. A. (2024, June). Telepresence Robots for Remote Participation in Higher Education. Presented at CHIWORK 2024, Newcastle upon Tyne, UK

Telepresence robotics enable people to synchronously communicate and interact at a distance. The Covid-19 pandemic caused in-person teaching and research activities to migrate online in almost all society sectors (including higher education). In hybr... Read More about Telepresence Robots for Remote Participation in Higher Education.

"Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions (2024)
Presentation / Conference Contribution
Reyes-Cruz, G., Craigon, P., Piskopani, A.-M., Dowthwaite, L., Lu, Y., Lisinska, J., Shafipour, E., Stein, S., & Fischer, J. (2024, June). "Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions. Presented at FAccT '24: Proceedings of the 2024 ACM Conference on Fairness, Accountability, and Transparency, Rio de Janeiro, Brazil

Radical and disruptive interventions are needed to reach "Net Zero" by 2050 to avert the climate catastrophe. Although governments, companies, cities, and institutions have pledged to take action and reduce their carbon emissions, the idea of persona... Read More about "Like rearranging deck chairs on the Titanic"? Feasibility, Fairness, and Ethical Concerns of a Citizen Carbon Budget for Reducing CO2 Emissions.

Traveling Arts x HCI Sketchbook: Exploring the Intersection Between Artistic Expression and Human-Computer Interaction (2024)
Presentation / Conference Contribution
Lewis, M., Sturdee, M., Lengyel, D., Toselli, M., Miers, J., Owen, V., Davis, J. U., Gaudl, S. E., Xiao, L., Priego, E., Snooks, K., Turmo Vidal, L., Blevis, E., Privato, N., Piedade, P., Ford, C., Bryan-Kinns, N., Severes, B., Kaipainen, K., Claisse, C., …Riviere, J.-P. (2024, May). Traveling Arts x HCI Sketchbook: Exploring the Intersection Between Artistic Expression and Human-Computer Interaction. Presented at CHI Conference on Human Factors in Computing Systems (CHI’24),, Honolulu, HI, USA

When thinking of arts in HCI, one might be tempted to keep one's eyes focused on prominent realms such as sketching for UX Design and design probes from participants. A closer look shows that practices go beyond this, involving a variety of arts-base... Read More about Traveling Arts x HCI Sketchbook: Exploring the Intersection Between Artistic Expression and Human-Computer Interaction.

Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots (2023)
Presentation / Conference Contribution
Schneiders, E., Boudouraki, A., Reyes-Cruz, G., Martinez Avila, J. P., Elmimouni, H., Grønbæk, J. E. S., Rintel, S., & Joshi, S. (2023, September). Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots. Presented at 25th International Conference on Mobile Human-Computer Interaction, Athens, Greece

In recent years virtual meetings have become the predominant alternative to face-To-face meetings. Ongoing efforts in the design of telepresence robots promise remote access to physical settings and a greater sense of presence, leading to improved re... Read More about Mobility and Utility in Robot Mediated Interaction: An Interactive Workshop for the Identification of Use Cases and Affordances of Telepresence Robots.

Examining the Use of Autonomous Systems for Home Health Support Using a Smart Mirror (2023)
Journal Article
Dowthwaite, L., Reyes Cruz, G., Pena, A. R., Pepper, C., Jäger, N., Barnard, P., Hughes, A.-M., das Nair, R., Crepaz-Keay, D., Cobb, S., Lang, A., & Benford, S. (2023). Examining the Use of Autonomous Systems for Home Health Support Using a Smart Mirror. Healthcare, 11(19), Article 2608. https://doi.org/10.3390/healthcare11192608

The home is becoming a key location for healthcare delivery, including the use of technology driven by autonomous systems (AS) to monitor and support healthcare plans. Using the example of a smart mirror, this paper describes the outcomes of focus gr... Read More about Examining the Use of Autonomous Systems for Home Health Support Using a Smart Mirror.

“They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot (2023)
Presentation / Conference Contribution
Trigo, M. J. G., Reyes-Cruz, G., Maior, H. A., Pepper, C., Price, D., Leonard, P., Tochia, C., Hyde, R., Watson, N., & Fischer, J. E. (2023, August). “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot. Presented at IEEE RO-MAN 2023, Busan, South Korea

Increasingly, robots are adopted for routine tasks such as cleaning and disinfection of public spaces, raising questions about attitudes and trust of professional cleaners who might in future have robots as teammates, and whether the general public f... Read More about “They’re not going to do all the tasks we do”: Understanding Trust and Reassurance towards a UV-C Disinfection Robot.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Presentation / Conference Contribution
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., Galvez Trigo, M., & Maior, H. (2023, July). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. Presented at First International Symposium on Trustworthy Autonomous Systems, Edinburgh, United Kingdom

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

Co-creating Museum Robots With People That Are Autistic and/or Have Learning Disabilities (2023)
Presentation / Conference Contribution
Cameron, H., Story, M., Reyes-Cruz, G., & Galvez Trigo, M. J. (2023, July). Co-creating Museum Robots With People That Are Autistic and/or Have Learning Disabilities. Presented at First International Symposium on Trustworthy Autonomous Systems, Edinburgh, UK

The integration of robots into everyday life is an increasingly common and mundane phenomena. Understanding how people regard and interact with these robots is a rapidly growing area of study, however, there is limited consideration of the attitudes... Read More about Co-creating Museum Robots With People That Are Autistic and/or Have Learning Disabilities.

Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study (2022)
Preprint / Working Paper
Pepper, C., Reyes-Cruz, G., Pena, A. R., Dowthwaite, L., Babbage, C. M., Wagner, H. G., Nichele, E., & Fischer, J. E. Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study

Background: Digital contact tracing (DCT) apps have been recently implemented widely as a response to the Covid-19 pandemic. Research has focused on understanding the acceptance and adoption of these apps, but more work is needed to understand which... Read More about Understanding Trust and Sustained Use or Abandonment after a Year with the NHS Covid-19 Contact Tracing App in the United Kingdom: A Longitudinal Mixed-Method Study.

Designing to Support and Extend the Competencies of People with Visual Impairments (2021)
Presentation / Conference Contribution
Reyes Cruz, G. (2021, May). Designing to Support and Extend the Competencies of People with Visual Impairments. Presented at CHI '21: CHI Conference on Human Factors in Computing Systems, Yokohama, Japan

This work sits in the fields of Human Computer Interaction and accessibility research dedicated to the study and development of technology used by people who are blind or visually impaired. Increasingly, researchers have stated the need to get away f... Read More about Designing to Support and Extend the Competencies of People with Visual Impairments.