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Building analytic skills to drive improvements in patient care and organisational decision making: an information analysts’ development programme

Howard, Glen; Walker, Alex J.; Shaw, Dominick E.; Hatton, James W.

Authors

Glen Howard

Alex J. Walker alex.walker@nottingham.ac.uk

James W. Hatton



Abstract

Purpose

This paper briefly outlines a development programme designed to improve the skills of NHS Information Analysts and assesses the extent these skills have been developed. There are significant opportunities for the NHS to utilise information more effectively, and Analysts have a key role. However, training opportunities prior to the development of this programme have been limited for this professional group. The purpose of this paper is to explore the potential benefits to the organisations, patients and the NHS as a whole,that improvements in the quality of analysis can deliver.

Design/methodology/approach

The authors compared pre-course and post-course self-assessment of skill levels of Analysts who attended the programme. The authors also considered general feedback and comments from participants.

Findings

All of the 40 skills areas assessed demonstrated an increase in mean competency score. In cohorts 1 and 2, 38 of these were statistically significant (p < 0.001-0.041, mean increase in score 1.0). For cohorts 3-5, 37 were statistically significant (p < 0.001-0.012; mean increase 1.2). These findings were supported by the positive feedback from participants.

Practical implication

The programme develops skills for NHS Information Analysts which can improve the quality of analysis in the NHS, offering significant potential to improve the effectiveness and efficiency of healthcare.

Originality/value

The Information Analysts’ Development Programme provides the only training programme available for NHS Information Analysts, contributing to the development of data driven service improvement within the NHS. This may harness the power contained within data to drive improvement and ensure patients receive the highest quality of care.

Citation

Howard, G., Walker, A. J., Shaw, D. E., & Hatton, J. W. (2015). Building analytic skills to drive improvements in patient care and organisational decision making: an information analysts’ development programme. Clinical Governance, 20(3), https://doi.org/10.1108/CGIJ-07-2015-0021

Journal Article Type Article
Acceptance Date Jul 30, 2015
Publication Date Oct 1, 2015
Deposit Date Nov 7, 2016
Publicly Available Date Nov 7, 2016
Journal Clinical Governance: an International Journal
Electronic ISSN 1758-6038
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 20
Issue 3
DOI https://doi.org/10.1108/CGIJ-07-2015-0021
Keywords Training, Efficiency, Informatics, Professional performance, Professional education and development, Information analysts
Public URL http://eprints.nottingham.ac.uk/id/eprint/38560
Publisher URL http://dx.doi.org/10.1108/CGIJ-07-2015-0021
Copyright Statement Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf

Files


CGIJ draft v6 2(final submission) Revision2.pdf (499 Kb)
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Copyright Statement
Copyright information regarding this work can be found at the following address: http://eprints.nottingham.ac.uk/end_user_agreement.pdf





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