Skip to main content

Research Repository

Advanced Search

Development of a multimedia educational programme for first-time hearing aid users: a participatory design

Ferguson, Melanie A.; Leighton, Paul; Brandreth, Marian; Wharrad, Heather

Development of a multimedia educational programme for first-time hearing aid users: a participatory design Thumbnail


Melanie A. Ferguson

Associate Professor of Applied Health Services Research

Marian Brandreth

Professor of E-Learning and Health Informatics


Objective: To develop content for a series of interactive video tutorials (or reusable learning objects, RLOs) for first-time adult hearing aid users, to enhance knowledge of hearing aids and communication.
Design: RLO content was based on an electronically-delivered Delphi review, workshops, and iterative peer-review and feedback using a mixed-methods participatory approach.
Study sample: An expert panel of 33 hearing healthcare professionals, and workshops involving 32 hearing aid users and 11 audiologists. This ensured that social, emotional and practical experiences of the end-user alongside clinical validity were captured.
Results: Content for evidence-based, self-contained RLOs based on pedagogical principles were developed for delivery via DVD for television, PC or internet. Content was developed based on Delphi review statements about essential information that reached consensus (≥90%), visual representations of relevant concepts relating to hearing aids and communication, with iterative peer-review and feedback of content.
Conclusions: This participatory approach recognises and involves key stakeholders in the design process to create content for a user-friendly multimedia educational intervention, to supplement the clinical management of first-time hearing aid users. We propose participatory methodologies are used in the development of content for e-learning interventions in hearing-related research and clinical practice.

Journal Article Type Article
Acceptance Date Mar 21, 2018
Online Publication Date May 2, 2018
Deposit Date May 29, 2018
Publicly Available Date May 3, 2019
Journal International Journal of Audiology
Print ISSN 1499-2027
Electronic ISSN 1708-8186
Publisher Taylor and Francis
Peer Reviewed Peer Reviewed
Keywords eHealth, Knowledge, Education, Hearing aid users, Multimedia, Delphi review
Public URL
Publisher URL