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Improving supply chain social responsibility through supplier development

Zhang, Min; Pawar, Kulwant S.; Bhardwaj, Saurabh


Min Zhang

Kulwant S. Pawar

Saurabh Bhardwaj


Corporate social responsibility (CSR) emphasises that the entire supply chain of a company should protect natural environment and contribute to social well-being in a tangible way. This study aims to clarify the effects of supplier development practices on supply chain social responsibility. The investigation uses a qualitative case study approach and empirically explores how to develop supplier’s CSR capabilities in a pharmaceutical supply chain. The results indicate that manufacturers can apply supplier development practices, including standard operating procedures (SOPs), audits, collaboration and training, to develop supply chain social responsibility. SOPs and audits are indirect supplier development practices that are designed in response to institutional pressures, and collaboration and training are direct supplier development practices that provide resources for bridging supplier’s CSR capability gaps. In addition, the indirect and direct supplier development practices positively influence each other and they are complementary in enhancing supply chain social responsibility.


Zhang, M., Pawar, K. S., & Bhardwaj, S. (in press). Improving supply chain social responsibility through supplier development. Production Planning and Control, 28(6-8),

Journal Article Type Article
Acceptance Date Nov 15, 2016
Online Publication Date Mar 28, 2017
Deposit Date May 17, 2017
Publicly Available Date May 17, 2017
Journal Production Planning & Control
Print ISSN 0953-7287
Electronic ISSN 1366-5871
Publisher Taylor & Francis Open
Peer Reviewed Peer Reviewed
Volume 28
Issue 6-8
Keywords Corporate social responsibility, supplier development, pharmaceutical supply chain
Public URL
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