Estelle Pallaro
Review of sustainable service-based business models in the Chinese truck sector
Pallaro, Estelle; Subramanian, Nachiappan; Abdulrahman, Muhammad D.; Liu, Chang; Tan, Kim Hua
Authors
Nachiappan Subramanian
Muhammad D. Abdulrahman
Chang Liu
KIM TAN kim.tan@nottingham.ac.uk
Professor of Operations and Innovation Management
Abstract
Growth of global sales of new trucks in emerging economies is substantial however, in China the growth of sales is expected to be only 1% for 2014–2024. The limited sales growth forecast and an intense market competition make it imperative for truck manufacturers in China to diversify their revenue earnings through service-based business models for the Chinese market. Typically, Chinese service based business models need to be sustainable by considering environmental and social factors in the manufacturer’s business model. This paper reviews existing product–service systems (PSS) and service-based business models in the automotive sector to identify how truck manufacturers could reorient their current business model with respect to the Chinese context to enhance customer satisfaction, profitability and sustainability. The analysis indicates that most of the studies in the automotive sector have focused on product-oriented or use-oriented business models with respect to car segment specifically in the developed markets. Besides, sustainability issues related to vehicle end-of-life management are rarely considered. Our findings suggest that the Chinese truck sector needs an integrated result-oriented PSS business model which could be implemented in other developing countries.
Citation
Pallaro, E., Subramanian, N., Abdulrahman, M. D., Liu, C., & Tan, K. H. (2017). Review of sustainable service-based business models in the Chinese truck sector. Sustainable Production and Consumption, 11, 31-45. https://doi.org/10.1016/j.spc.2016.07.003
Journal Article Type | Article |
---|---|
Acceptance Date | Jul 25, 2016 |
Online Publication Date | Jul 30, 2016 |
Publication Date | 2017-07 |
Deposit Date | Mar 9, 2017 |
Publicly Available Date | Mar 9, 2017 |
Journal | Sustainable Production and Consumption |
Electronic ISSN | 2352-5509 |
Publisher | Elsevier |
Peer Reviewed | Peer Reviewed |
Volume | 11 |
Pages | 31-45 |
DOI | https://doi.org/10.1016/j.spc.2016.07.003 |
Keywords | Result-oriented product–service system; Sustainable business model; Truck industry; China; Sustainability |
Public URL | https://nottingham-repository.worktribe.com/output/798394 |
Publisher URL | https://doi.org/10.1016/j.spc.2016.07.003 |
Contract Date | Mar 9, 2017 |
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Copyright Statement
Copyright information regarding this work can be found at the following address: http://creativecommons.org/licenses/by-nc-nd/4.0
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