After the applause: understanding public management and public service ethos in the fight against Covid - 19

Shand, Rory; Parker, Steven; Liddle, Joyce; Spolander, Gary; Warwick, Lisa; Ainsworth, Susan

Abstract

Covid-19 has led to renewed public support for public services. Frontline workers symbolize a renewed ideal of public service ethos (PSE), though little attention has been paid to how the public managers delivering vital services interpret and mobilize PSE. We show how PSE is implemented by public managers reflecting their local contexts. We examine the theoretical roots of PSE and challenges by newer theories of public management before illustrating its contemporary manifestations through three case studies of local government responses to Covid-19 in England, showing how PSE has been adapted in current contexts and continues to inform public management practice.

Citation

Shand, R., Parker, S., Liddle, J., Spolander, G., Warwick, L., & Ainsworth, S. (2023). After the applause: understanding public management and public service ethos in the fight against Covid - 19. Public Management Review, 25(8), 1475-1497. https://doi.org/10.1080/14719037.2022.2026690

• Journal Article Type: Article
• Acceptance Date: Jan 5, 2022
• Online Publication Date: Jan 20, 2022
• Publication Date: 2023
• Deposit Date: Jan 20, 2022
• Publicly Available Date: Jan 24, 2022
• Journal: Public Management Review
• Print ISSN: 1471-9037
• Electronic ISSN: 1471-9045
• Publisher: Informa UK Limited
• Peer Reviewed: Peer Reviewed
• Volume: 25
• Issue: 8
• Pages: 1475-1497
• DOI: https://doi.org/10.1080/14719037.2022.2026690
• Keywords: Management of Technology and Innovation; Management Information Systems
• Public URL: https://nottingham-repository.worktribe.com/output/7282297
• Publisher URL: https://www.tandfonline.com/doi/full/10.1080/14719037.2022.2026690