Repurposing Case-Based Learning to a Conversational Agent for Healthcare Cybersecurity

Pears, Matthew; Henderson, James; Konstantinidis, Stathis Th

Abstract

A crucial factor for successful cybersecurity education is how information is communicated to learners. Case-based learning of common cybersecurity issues has been shown to improve human behaviour for prevention. However, some delivery methods prevent realistic critical appraisal and reflection of awareness. Conversational agents can scaffold healthcare workers' understanding and promote deterrence strategies. The challenges of repurposing material to create a case-based agent were explored, and the ASPIRE process was modified. Heuristic evaluation from 10 experts in innovative educational technology resulted in the desired outcomes of usability, however Natural Language Understanding improvements were needed. Discussion of best practice when repurposing into conversational agents suggested modification of the ASPIRE process is feasible for future use.

Citation

Pears, M., Henderson, J., & Konstantinidis, S. T. (2021). Repurposing Case-Based Learning to a Conversational Agent for Healthcare Cybersecurity. In J. Mantas, L. Stoicu-Tivadar, C. Chronaki, A. Hasman, P. Weber, P. Gallos, …O. S. Chirila (Eds.), Public health and informatics : Proceedings of MIE 2021 (1066-1070). IOS Press. https://doi.org/10.3233/SHTI210348

• Publication Date: May 27, 2021
• Deposit Date: Jun 29, 2021
• Publicly Available Date: Jul 8, 2021
• Publisher: IOS Press
• Pages: 1066-1070
• Series Title: Studies in health technology and informatics
• Series Number: 281
• Series ISSN: 0926-9630
• Book Title: Public health and informatics : Proceedings of MIE 2021
• ISBN: 9781643681849
• DOI: https://doi.org/10.3233/SHTI210348
• Public URL: https://nottingham-repository.worktribe.com/output/5656217
• Publisher URL: https://ebooks.iospress.nl/doi/10.3233/SHTI210348
• Additional Information: Proceedings of 31st Medical Informatics in Europe Conference (MIE 2021)