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What matters to patients? A thematic analysis of patient information and support needs

Osborn, Karen; Bradley, Joanna; Knox, Emily; Leighton, Paul

Authors

Karen Osborn

Joanna Bradley

Emily Knox

PAUL LEIGHTON PAUL.LEIGHTON@NOTTINGHAM.AC.UK
Associate Professor of Applied Health Services Research



Abstract

A thematic analysis was done to look at qualitative free text responses to a members survey carried out by the International Glaucoma Association (IGA) in 2017. A further analysis was done on data from calls made to the IGA’s glaucoma helpline during 2018-19, including an initial investigation of cross-cutting call topics. This qualitative analysis has shed light on the complexity of patients’ information and support needs.

Journal Article Type Article
Publication Date 2020
Journal Eye
Print ISSN 0950-222X
Electronic ISSN 1476-5454
Publisher Nature Publishing Group
Peer Reviewed Peer Reviewed
Volume 34
Pages 103–115
APA6 Citation Osborn, K., Bradley, J., Knox, E., & Leighton, P. (2020). What matters to patients? A thematic analysis of patient information and support needs. Eye, 34, 103–115. https://doi.org/10.1038/s41433-019-0644-3
DOI https://doi.org/10.1038/s41433-019-0644-3
Keywords Ophthalmology; General Arts and Humanities
Publisher URL https://www.nature.com/articles/s41433-019-0644-3
Additional Information Received: 3 September 2019; Accepted: 11 September 2019; First Online: 12 November 2019; : ; : The authors declare that they have no conflict of interest.

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