What matters to patients? A thematic analysis of patient information and support needs

Osborn, Karen; Bradley, Joanna; Knox, Emily; Leighton, Paul

Abstract

A thematic analysis was done to look at qualitative free text responses to a members survey carried out by the International Glaucoma Association (IGA) in 2017. A further analysis was done on data from calls made to the IGA’s glaucoma helpline during 2018-19, including an initial investigation of cross-cutting call topics. This qualitative analysis has shed light on the complexity of patients’ information and support needs.

Citation

Osborn, K., Bradley, J., Knox, E., & Leighton, P. (2020). What matters to patients? A thematic analysis of patient information and support needs. Eye, 34, 103–115. https://doi.org/10.1038/s41433-019-0644-3

• Journal Article Type: Article
• Acceptance Date: Sep 11, 2019
• Online Publication Date: Nov 12, 2019
• Publication Date: 2020
• Deposit Date: Nov 15, 2019
• Publicly Available Date: May 13, 2020
• Journal: Eye
• Print ISSN: 0950-222X
• Electronic ISSN: 1476-5454
• Publisher: Nature Publishing Group
• Peer Reviewed: Peer Reviewed
• Volume: 34
• Pages: 103–115
• DOI: https://doi.org/10.1038/s41433-019-0644-3
• Keywords: Ophthalmology; General Arts and Humanities
• Public URL: https://nottingham-repository.worktribe.com/output/3289334
• Publisher URL: https://www.nature.com/articles/s41433-019-0644-3
• Additional Information: Received: 3 September 2019; Accepted: 11 September 2019; First Online: 12 November 2019; : ; : The authors declare that they have no conflict of interest.