A typology of dis/value in public service delivery

Parker, Steven; Cluley, Victoria; Radnor, Zoe

Abstract

Dis/value or public value destruction is now increasingly recognized as part of the public value process. Despite this, confusion about the concept remains. This article assesses the use of public value destruction, and synonymous terms, in the public value and co-creation literatures, and considers their meaning in public service delivery. The article provides findings from a scoping review to explore the conceptualization of value destruction to date. We progress the conceptualization of the term dis/value by identifying a typology and suggesting future avenuesfor its exploration.

Citation

Parker, S., Cluley, V., & Radnor, Z. (2023). A typology of dis/value in public service delivery. Public Money and Management, 43(1), 8-16. https://doi.org/10.1080/09540962.2022.2124758

• Journal Article Type: Article
• Acceptance Date: Sep 12, 2022
• Online Publication Date: Oct 10, 2022
• Publication Date: Jan 2, 2023
• Deposit Date: Jan 20, 2023
• Publicly Available Date: Jan 23, 2023
• Journal: Public Money & Management
• Print ISSN: 0954-0962
• Electronic ISSN: 1467-9302
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 43
• Issue: 1
• Pages: 8-16
• DOI: https://doi.org/10.1080/09540962.2022.2124758
• Keywords: Public Administration; Sociology and Political Science; General Business, Management and Accounting; Finance; Accounting
• Public URL: https://nottingham-repository.worktribe.com/output/16229739
• Publisher URL: https://www.tandfonline.com/doi/full/10.1080/09540962.2022.2124758