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A typology of dis/value in public service delivery

Parker, Steven; Cluley, Victoria; Radnor, Zoe

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Steven Parker

Assistant Professor in Sociology

Zoe Radnor


Dis/value or public value destruction is now increasingly recognized as part of the public value process. Despite this, confusion about the concept remains. This article assesses the use of public value destruction, and synonymous terms, in the public value and co-creation literatures, and considers their meaning in public service delivery. The article provides findings from a scoping review to explore the conceptualization of value destruction to date. We progress the conceptualization of the term dis/value by identifying a typology and suggesting future avenuesfor its exploration.


Parker, S., Cluley, V., & Radnor, Z. (2023). A typology of dis/value in public service delivery. Public Money and Management, 43(1), 8-16.

Journal Article Type Article
Acceptance Date Sep 12, 2022
Online Publication Date Oct 10, 2022
Publication Date Jan 2, 2023
Deposit Date Jan 20, 2023
Publicly Available Date Jan 23, 2023
Journal Public Money & Management
Print ISSN 0954-0962
Electronic ISSN 1467-9302
Publisher Informa UK Limited
Peer Reviewed Peer Reviewed
Volume 43
Issue 1
Pages 8-16
Keywords Public Administration; Sociology and Political Science; General Business, Management and Accounting; Finance; Accounting
Public URL
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