Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare

Cluley, Victoria; Gale, Nicola; Radnor, Zoe

Abstract

Including frail older people in the development and improvement of healthcare is a topical issue and co-production represents a common approach. How to practice co-production effectively, however, remains challenging, particularly when including vulnerable populations. This paper provides methodological highlights from a project designed to improve care pathways for frail older people. The project applied a co-constructive approach to co-production using situated interviews. We make four recommendations for practice and two linked conclusions – that situated interviews represent a flexible and accessible method for engaging vulnerable populations and that conceptual clarity is essential to the delivery of effective co-production.

Citation

Cluley, V., Gale, N., & Radnor, Z. (2021). Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare. International Journal of Public Administration, 44(9), 767-777. https://doi.org/10.1080/01900692.2021.1912088

• Journal Article Type: Article
• Acceptance Date: Mar 8, 2021
• Online Publication Date: Apr 18, 2021
• Publication Date: Jul 4, 2021
• Deposit Date: Jan 20, 2023
• Publicly Available Date: Jan 23, 2023
• Journal: International Journal of Public Administration
• Print ISSN: 0190-0692
• Electronic ISSN: 1532-4265
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 44
• Issue: 9
• Pages: 767-777
• DOI: https://doi.org/10.1080/01900692.2021.1912088
• Keywords: Public Administration; Business and International Management
• Public URL: https://nottingham-repository.worktribe.com/output/16229717
• Publisher URL: https://www.tandfonline.com/doi/full/10.1080/01900692.2021.1912088