Ethical experiences - introducing new technologies into healthcare service delivery

Hughes, Nancy; Brown, Michael; Pinchin, James; Blum, Jesse

Abstract

There is an urgent need to apply domain-specific social and collaborative HCI innovations to improve healthcare service delivery. However, the diversity of ethical issues surrounding research with new technologies in such settings is a large and relatively unchartered barrier. Whilst patient orientated issue research abounds, far less is known about the sensitivities surrounding HCI research with respect to the rest of the stakeholders including doctors, nurses, and managers; nor are the effects well known of the introduction of new technologies upon the public image of hospitals. Ethical issues arising from the use of new technologies in researching and supporting this broad view of users of hospital environments and services forms the basis of this paper. We present three healthcare service delivery research projects that employ new digital technologies and examine a diversity of ethical issues which arise in such settings.

Citation

Hughes, N., Brown, M., Pinchin, J., & Blum, J. (2015, April). Ethical experiences - introducing new technologies into healthcare service delivery. Presented at CHI'15 CHI Conference on Human Factors in Computing Systems, Seoul, Republic of Korea

• Presentation Conference Type: Conference Paper (published)
• Conference Name: CHI'15 CHI Conference on Human Factors in Computing Systems
• Start Date: Apr 18, 2015
• End Date: Apr 23, 2015
• Acceptance Date: Jan 1, 2015
• Publication Date: Apr 18, 2015
• Deposit Date: Nov 24, 2018
• Publisher: Association for Computing Machinery (ACM)
• ISBN: 9781450331456
• Keywords: Healthcare Service Delivery; New Technologies; User-Centred; Ethics
• Public URL: https://nottingham-repository.worktribe.com/output/1306041