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Ethical experiences - introducing new technologies into healthcare service delivery

Hughes, Nancy; Brown, Michael; Pinchin, James; Blum, Jesse


Michael Brown

Jesse Blum


There is an urgent need to apply domain-specific social and collaborative HCI innovations to improve healthcare service delivery. However, the diversity of ethical issues surrounding research with new technologies in such settings is a large and relatively unchartered barrier. Whilst patient orientated issue research abounds, far less is known about the sensitivities surrounding HCI research with respect to the rest of the stakeholders including doctors, nurses, and managers; nor are the effects well known of the introduction of new technologies upon the public image of hospitals. Ethical issues arising from the use of new technologies in researching and supporting this broad view of users of hospital environments and services forms the basis of this paper. We present three healthcare service delivery research projects that employ new digital technologies and examine a diversity of ethical issues which arise in such settings.


Hughes, N., Brown, M., Pinchin, J., & Blum, J. (2015). Ethical experiences - introducing new technologies into healthcare service delivery

Conference Name CHI'15 CHI Conference on Human Factors in Computing Systems
Start Date Apr 18, 2015
End Date Apr 23, 2015
Acceptance Date Jan 1, 2015
Publication Date Apr 18, 2015
Deposit Date Nov 24, 2018
Publisher Association for Computing Machinery (ACM)
ISBN 9781450331456
Keywords Healthcare Service Delivery; New Technologies; User-Centred; Ethics
Public URL