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Becoming hybrid: The negotiated order on the front line of public-private partnership

Bishop, Simon; Waring, Justin


Justin Waring


This article examines how tensions in institutional logics, created in the formation of hybrid organizations, are played out, and partially resolved, through micro-level interactions within everyday work. Drawing on the negotiated order perspective, our research examined how the ‘context’, ‘processes’ and ‘outcomes’ of micro-level negotiations reflect and mitigate tensions between institutional logics. Our ethnographic study of a public–private partnership within the English healthcare system identified tensions within the hybrid organization around organizational goals and values, work activities, hierarchies and the materials and technologies of work. We also identified processes of negotiation between actors, which contributed to negotiated settlements, at times combining elements of parent institutional logics, and at other times serving to keep parent logics distinct. The article demonstrates the relevance of negotiated order perspective to current institutional logics literature on hybrid organizations.


Bishop, S., & Waring, J. (2016). Becoming hybrid: The negotiated order on the front line of public-private partnership. Human Relations, 69(10), 1937-1958. doi:10.1177/0018726716630389

Journal Article Type Article
Acceptance Date Jan 4, 2016
Online Publication Date May 20, 2016
Publication Date Oct 1, 2016
Deposit Date Jun 27, 2018
Print ISSN 0018-7267
Publisher SAGE Publications (UK and US)
Peer Reviewed Peer Reviewed
Volume 69
Issue 10
Pages 1937-1958
Public URL
Publisher URL