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Towards the development of a simulator for investigating the impact of people management practices on retail performance

Siebers, Peer-Olaf; Aickelin, Uwe; Celia, Helen; Clegg, Chris

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Authors

Uwe Aickelin

Helen Celia

Chris Clegg



Abstract

Often models for understanding the impact of management practices on retail performance are developed under the assumption of stability, equilibrium and linearity, whereas retail operations are considered in reality to be dynamic, non-linear and complex. Alternatively, discrete event and agent-based modelling are approaches that allow the development of simulation models of heterogeneous non-equilibrium systems for testing out different scenarios.
When developing simulation models one has to abstract and simplify from the real world, which means that one has to try and capture the ‘essence’ of the system required for developing a representation of the mechanisms that drive the progression in the real system. Simulation models can be developed at different levels of abstraction. To know the appropriate level of abstraction for a specific application is often more of an art than a science. We have developed a retail branch simulation model to investigate which level of model accuracy is required for such a model to obtain meaningful results for practitioners.

Citation

Siebers, P., Aickelin, U., Celia, H., & Clegg, C. (2011). Towards the development of a simulator for investigating the impact of people management practices on retail performance. Journal of Simulation, 5(4), 242-265. https://doi.org/10.1057/jos.2010.20

Journal Article Type Article
Acceptance Date Jun 30, 2010
Online Publication Date Nov 30, 2011
Publication Date Nov 30, 2011
Deposit Date Jun 21, 2010
Publicly Available Date Nov 30, 2011
Journal Journal of Simulation
Print ISSN 1747-7778
Electronic ISSN 1747-7786
Publisher Taylor and Francis
Peer Reviewed Peer Reviewed
Volume 5
Issue 4
Pages 242-265
DOI https://doi.org/10.1057/jos.2010.20
Public URL https://nottingham-repository.worktribe.com/output/1013178
Publisher URL https://www.tandfonline.com/doi/abs/10.1057/jos.2010.20

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