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Towards an integrated workforce management system

Landa-Silva, Dario; Castillo, Arturo; Bowie, Leslie; Johnston, Hazel


Arturo Castillo

Leslie Bowie

Hazel Johnston


We describe progress towards a workforce management system in which personnel scheduling is integrated with other important processes such as payroll processing, attendance and absence recording, staffing forecast and planning, etc. Our focus is on customeroriented sectors in which a considerable proportion of the available workforce is part-time. First, we discuss the importance of having an integrated workforce management strategy and then, we address the particular aspects of shift pattern design and staff allocation using a fast-food restaurant and a leisure centre as examples.


Landa-Silva, D., Castillo, A., Bowie, L., & Johnston, H. (2010). Towards an integrated workforce management system.

Conference Name Proceedings of the 2010 International Conference on the Practice and Theory of Automated Timetabling (PATAT 2010)
End Date Aug 13, 2010
Acceptance Date May 10, 2010
Publication Date Aug 1, 2010
Deposit Date Aug 1, 2016
Publicly Available Date Aug 1, 2016
Peer Reviewed Peer Reviewed
Keywords personnel scheduling, data strutures, decision support systems
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