Towards an integrated workforce management system

Landa-Silva, Dario; Castillo, Arturo; Bowie, Leslie; Johnston, Hazel

Abstract

We describe progress towards a workforce management system in which personnel scheduling is integrated with other important processes such as payroll processing, attendance and absence recording, staffing forecast and planning, etc. Our focus is on customeroriented sectors in which a considerable proportion of the available workforce is part-time. First, we discuss the importance of having an integrated workforce management strategy and then, we address the particular aspects of shift pattern design and staff allocation using a fast-food restaurant and a leisure centre as examples.

Citation

Landa-Silva, D., Castillo, A., Bowie, L., & Johnston, H. Towards an integrated workforce management system. Presented at Proceedings of the 2010 International Conference on the Practice and Theory of Automated Timetabling (PATAT 2010)

• Conference Name: Proceedings of the 2010 International Conference on the Practice and Theory of Automated Timetabling (PATAT 2010)
• End Date: Aug 13, 2010
• Acceptance Date: May 10, 2010
• Publication Date: Aug 1, 2010
• Deposit Date: Aug 1, 2016
• Publicly Available Date: Aug 1, 2016
• Peer Reviewed: Peer Reviewed
• Keywords: personnel scheduling, data strutures, decision support systems
• Public URL: https://nottingham-repository.worktribe.com/output/1011838
• Contract Date: Aug 1, 2016