Lessons from Oz: design guidelines for automotive conversational user interfaces
(2019)
Presentation / Conference Contribution
Large, D. R., Burnett, G., & Clark, L. (2019, September). Lessons from Oz: design guidelines for automotive conversational user interfaces. Presented at AutomotiveUI '19: 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Utrecht, Netherlands
This paper draws from literature and our experience of conducting Wizard-of-Oz (WoZ) studies using natural language, conversational user interfaces (CUIs) in the automotive domain. These studies have revealed positive effects of using in-vehicle CUIs... Read More about Lessons from Oz: design guidelines for automotive conversational user interfaces.