Outputs (7)

"There is a bit of grace missing": Understanding non-use of mobile robotic telepresence in a global technology company (2023)
Presentation / Conference Contribution
Boudouraki, A., Reeves, S., Fischer, J., & Rintel, S. (2023, July). "There is a bit of grace missing": Understanding non-use of mobile robotic telepresence in a global technology company. Presented at TAS '23: First International Symposium on Trustworthy Autonomous Systems, Edinburgh, UK

Mobile robotic telepresence technology may be a potential solution to hybrid communication as it allows remote attendees embodied movement in space. Yet, there is little exploration into how its affordances fit with the practices and needs of workpla... Read More about "There is a bit of grace missing": Understanding non-use of mobile robotic telepresence in a global technology company.

Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation (2023)
Presentation / Conference Contribution
Reyes-Cruz, G., Phypers, I., Boudouraki, A., Price, D., Fischer, J., Reeves, S., Galvez Trigo, M., & Maior, H. (2023, July). Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation. Presented at First International Symposium on Trustworthy Autonomous Systems, Edinburgh, United Kingdom

Mobile robotic telepresence (MRP) allows remote users' access and mobility in a range of local environments. MRP devices have been adopted in societally significant domains such as workplaces, museums, commerce, education, and healthcare, especially... Read More about Augmented Robotic Telepresence (ART): A Prototype for Enhancing Remote Interaction and Participation.

Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI (2023)
Journal Article
Saha, D., Brooker, P., Mair, M., & Reeves, S. (2023). Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI. Science & Technology Studies, 37(2), https://doi.org/10.23987/sts.122892

As part of ongoing research bridging ethnomethodology and computer science, in this article we offer an alternate reading of Alan Turing’s 1936 paper, “On Computable Numbers”. Following through Turing’s machinic respecification of computation, we hop... Read More about Thinking Like a Machine: Alan Turing, Computation and the Praxeological Foundations of AI.

Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation (2023)
Presentation / Conference Contribution
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023, April). Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation. Presented at CHI '23: CHI Conference on Human Factors in Computing Systems, Hamburg, Germany

Organisations wishing to maintain employee satisfaction for hybrid collaboration need to explore flexible solutions that provide value for both remote and on-site employees. In this case study, we report on the roll-out of a telepresence robot pilot... Read More about Your mileage may vary: Case study of a robotic telepresence pilot roll-out for a hybrid knowledge work organisation.

The Work to Make Facial Recognition Work (2023)
Journal Article
Greiffenhagen, C., Xu, X., & Reeves, S. (2023). The Work to Make Facial Recognition Work. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW1), 1-30. https://doi.org/10.1145/3579531

Facial recognition technology (FRT) has become a significant topic in CSCW owing to widespread adoption and related criticisms: the use of FRT is often considered an assault on privacy or a kind of neo-phrenology. This discussion has revolved around... Read More about The Work to Make Facial Recognition Work.

"Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation (2023)
Presentation / Conference Contribution
Boudouraki, A., Fischer, J. E., Reeves, S., & Rintel, S. (2023, March). "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation. Presented at 18th Annual ACM/IEEE International Conference on Human Robot Interaction (HRI), Stockholm, Sweden

Mobile Robotic Telepresence (MRP) systems afford remote communication with an embodied physicality and autonomous mobility, which is thought to be useful for creating a sense of presence in hybrid activities. In this paper, drawing on phenomenology,... Read More about "Being in on the Action" in Mobile Robotic Telepresence: Rethinking Presence in Hybrid Participation.

Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System (2023)
Journal Article
Castle-Green, T., Reeves, S., Fischer, J. E., & Koleva, B. (2023). Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System. Computer Supported Cooperative Work, 32(3), 607-643. https://doi.org/10.1007/s10606-022-09455-2

The ‘digital plumber’ is a conceptualisation in ubicomp research that describes the work of installing and maintaining IoT devices. But an important and often understated element of commercial IoT solutions is their long-term socio-technical infrastr... Read More about Revisiting the Digital Plumber: Modifying the Installation Process of an Established Commercial IoT Alarm System.