Is the HMRC Charter Fit for Purpose? Experiences of Tax Practitioners and Vulnerable Citizens
(2024)
Journal Article
Closs-Davies, S., Burkinshaw, L., & Frecknall-Hughes, J. (2024). Is the HMRC Charter Fit for Purpose? Experiences of Tax Practitioners and Vulnerable Citizens. British Tax Review, 2024(2), 271-293
Interactions with His Majesty's Revenue & Customs (HMRC) should accord with the principles outlined in HMRC's 2023 Charter, 1 e.g. "Getting things right"; "Making things easy"; "Being responsive"; "Treating you fairly"; "Being aware of your personal... Read More about Is the HMRC Charter Fit for Purpose? Experiences of Tax Practitioners and Vulnerable Citizens.