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Dr ALISON EDGLEY's Outputs (2)

‘You're on show all the time’: Moderating emotional labour through space in the emergency department (2022)
Journal Article
Kirk, K., Cohen, L., Edgley, A., & Timmons, S. (2022). ‘You're on show all the time’: Moderating emotional labour through space in the emergency department. Journal of Advanced Nursing, https://doi.org/10.1111/jan.15315

Aims: This is the second of two papers conceptualizing emotional labour in the emergency department (ED). This paper aims to understand the environmental ‘moderators’ of ED nurses’ emotional labour. Design: Ethnography, through an interpretivist phil... Read More about ‘You're on show all the time’: Moderating emotional labour through space in the emergency department.

“I don’t have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department (2021)
Journal Article
Kirk, K., Cohen, L., Edgley, A., & Timmons, S. (2021). “I don’t have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department. Journal of Advanced Nursing, 77(4), 1956-1967. https://doi.org/10.1111/jan.14765

Aims: This study aims to apply Hochschild's theory of emotional labour to emergency care, and uncover the 'specialty-specific' feeling rules driving this labour. Despite the importance of positive nurse wellbeing, the emotional labour of nursing (a g... Read More about “I don’t have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department.