A typology of dis/value in public service delivery
(2022)
Journal Article
Parker, S., Cluley, V., & Radnor, Z. (2023). A typology of dis/value in public service delivery. Public Money and Management, 43(1), 8-16. https://doi.org/10.1080/09540962.2022.2124758
Dis/value or public value destruction is now increasingly recognized as part of the public value process. Despite this, confusion about the concept remains. This article assesses the use of public value destruction, and synonymous terms, in the publi... Read More about A typology of dis/value in public service delivery.